HP Intelligent Management Center — Branch Intelligent Management System (BIMS) User Guide Abstract This guide contains basic information for network administrators, engineers, and operators who use the Branch Intelligent Management System, an add-on service module for the HP Intelligent Management Center.
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Contents 1 BIMS Introduction.......................................................................................7 BIMS overview page.................................................................................................................8 Using the BIMS overview page..............................................................................................8 2 BIMS Quick Start......................................................................................10 Authenticate and add CPEs.....
Delete CPE additional information........................................................................................27 5 CPE group management............................................................................28 CPE group management tasks..................................................................................................28 Add/Modify CPE group.....................................................................................................28 Add a Level-1 CPE Group............
Deploy CPE configuration...................................................................................................44 Restore CPE software to baseline .........................................................................................44 Restore CPE configuration to baseline ..................................................................................44 Backup CPE configuration ..................................................................................................
9 BIMS report.............................................................................................61 10 FAQ......................................................................................................62 Standard terms, abbreviations and acronyms..................................................63 Index.........................................................................................................
1 BIMS Introduction Branch Intelligent Management System (BIMS) is an independent network management system. It uses the TR-069 protocol to remotely, centrally manage a large number of customer premises equipment items (CPEs). It solves problems in dynamic IP management, saves network maintenance costs, and improves network management efficiency.
• • • System Configuration: This function provides the following capabilities: ◦ CPE Class Management: Manages the CPE classes in the system, including querying CPE classes, adding/modifying CPE classes, and deleting CPE classes. ◦ CPE Authentication User: Authenticates the CPE before adding it to the system. ◦ System Settings: Configures the public parameters for the system. ◦ Option Tool: Converts between DHCP Option 43 and ACS URL.
4. The CPE class snapshot shows existing CPE classes, each of which contains at least one CPE. By clicking a CPE class name link, you can display the CPE list page and view the CPEs of the specified class.
2 BIMS Quick Start Use this content to guide you through key aspects of network management in BIMS. Authenticate and add CPEs The first step of using BIMS is adding the devices in the network to the system. For more information, see Authenticate and add CPEs. Define device groups, and manage privileges After devices have been added to the network, the administrator can create device groups, and specify the device groups to be managed by each operator. For more information, see CPE group management.
3 Typical BIMS applications The scenarios described in this section are provided to help you better understand how BIMS is typically applied to aid in network management: Authenticate and add CPEs Add a CPE to BIMS, so that you can centrally, effectively manage the CPE. For tutorial or illustration purposes, assume the IP address of the CPE to be added to BIMS is 10.153.89.150.
# Configure the username that the CPE uses to accessthe BIMS server. [Test-cwmp] cwmp acs username bims # Configure the password that the CPE uses to access the BIMS server. If the common password is not enabled, the CPE can connect to BIMS successfully only when the username and password of the CPE match those of the CPE authentication user configuration for the CPE in BIMS.
Deploy CPE software Deploy a system software in the Software Library to one or multiple CPEs. As needed, use the CPE software deployment guide. For example, you can deploy the software named mainmsr201xB81D001.bin in the CPE software library to two MSR20-15 routers with IP addresses 10.153.89.150 and 10.153.89.151, and execute the deployment task immediately as configured.
4 Resource management Use this function to manage all CPEs in the BIMS, including managing CPEs, managing CPE classes, importing/exporting CPEs, managing CPE interaction logs, operating CPEs in batches, and managing CPE groups. Import/export CPEs The CPE exporting function exports the CPE information in the system and stores the information in a local file. You can import the file into the system as needed.
4. Set the parameters. These include: • Polling Interval: The system reads all information of the specified CPEs at the interval. • Inform Interval: With periodic inform enabled, the inform interval (an integer in seconds) is the interval at which the CPE tries to connect to the ACS and invokes the inform method. • Connection Request Username: Username that the ACS uses to initiate a connection request to the CPE.
3. 4. 5. Click Select CPE, and select one or more CPEs on the CPE list. Set the connection request username and connection request password. Click Apply. CPE information log This function displays the information exchanged between BIMS and the CPEs, such as the CPE request messages and file upload complete notifications. 1. Select the Service tab, and Resource > CPE Interaction Log in the BIMS navigation tree click to display the CPE Interaction Log page. 2.
• Connection Request Password: Password that the ACS uses to initiate a connection request to the CPE. The password read from CPEs is a null string, rather than the actual value. • Polling Interval: The interval at which the system reads all information of the specified CPEs, checks whether the CPEs are connected, and updates the CPE status. Query CPEs Use this function to query and view CPEs in the BIMS.
Delete CPEs Use this function to delete unneeded CPEs from the system. Use one of the methods below. CAUTION: When a CPE is deleted, all records related to the CPE are deleted from the database, and cannot be recovered. Method 1 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Select the checkboxes of one or more CPE, click Delete, and view the dialog box prompting you to confirm or cancel the task. 3. Click OK. Method 2 1.
Method 2 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Select one or more CPE, and then click IP Ping Test to display the IP Ping Test page . 3. Set IP ping parameters, and click Test in the right configuration pane to run the test. Method 3 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Click a CPE name to display the information page for the selected CPE.
2. Click a CPE name in the CPE list to display the page containing the CPE details, including: • CPE Details: Detailed information about the CPE in the system. Click Refresh in the right action pane to view the latest information of the CPE • Modify CPE Name: Click Edit in the right of the CPE name to modify the CPE name. • Unrecovered Alarms: Shows the distribution of unrecovered alarms. Click an alarm level to query the alarms of the level for the CPE on the all alarms page.
Modify file transfer type This function allows you to modify the protocol, HTTP or HTTPS, used for transferring files between the specified CPE and the BIMS server. The default protocol is HTTP. 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Click a CPE name in the CPE list to display the page containing the CPE details. 3.
• DNS Enable: Indicates whether or not the device should access the DNS server through this connection. • DNS Server: IP addresses of the DNS servers to be used by this connection. This parameter can be configured when DNS Enable is enabled. You can specify multiple IP addresses separated by commas. • Connection Trigger: Trigger used to establish the IP connection, including On Demand, Always On, and Manual.
6. Click OK. Delete WAN IP connections This function allows you to delete WAN IP connections. 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Select a device that has operation icons in the last column and then click the device name to display the device details page. 3. Click WAN IP Connection at the right configuration pane to display the WAN IP connection list page. 4. Select one or more connections and click Delete.
• PPPoE AC Name: Name of the PPPoE access concentrator. • PPPoE Service Name: Name of the PPPoE service. Query WAN PPP connections This function allows you to to query WAN PPP connections by different criteria, such as connection name, connection type, connection status, address type, external IP address, and default gateway. 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2.
4. 5. Select one or more connections and click Delete. Review the dialog box prompting you to confirm or cancel the task. Click OK. WAN DSL link management This module allows you to manage WAN DSL links for selected devices. You can query WAN DSL links, or view WAN DSL link details. Query WAN DSL links This function allows you to query WAN DSL links by different criteria, such as connection name, connection type, connection status, address type, external IP address, and default gateway. 1.
1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Click a CPE name to display its information page. 3. Click Remote Reboot in the right configuration pane, and review the dialog box prompting you to confirm or cancel the task. 4. Click OK. Method 4 1. Select the Service tab, and click Resource > All CPEs in the BIMS navigation tree to display the All CPEs list page. 2. Click of a CPE group to enter its Subgroup/CPE list page.
Add/Modify CPE additional information Use this function to add or modify custom CPE additional information records. NOTE: Only administrators and network maintenance technicians are authorized to add or modify additional information records. TIP: The field parameter name can be used by the configuration template as a parameter.
5 CPE group management A CPE group is used to manage rights assignment to users. Administrators create CPE groups and add related CPEs to each CPE group for management. A CPE group contains CPEs and subgroups. CPE groups are classified into level-1 groups and subgroups to facilitate management. A level-1 group functions as a root directory. The administrator can assign the management right of the level-1 group to other users. A subgroup functions as a subdirectory.
Add a Subgroup for a CPE Group 1. Enter the Subgroup/CPE List page of a CPE group in one of the following methods: a. Select the BIMS tab, and then in the BIMS navigation tree click Overview to enter the BIMS overview page. Then, click the link of a CPE group in the CPE group snapshot to enter the Subgroup/CPE list page of the CPE group. b. Select the Service tab, and then in the BIMS navigation tree click CPE Group to enter the CPE group management page.
Enter the Subgroup/CPE List page of a CPE group in one of the following methods: • Select the Service tab, and then in the BIMS navigation tree click Overview to enter the BIMS overview page. Then, click the link of a CPE group in the CPE group snapshot to enter the Subgroup/CPE list page of the CPE group. • Select the Service tab, and then in the BIMS navigation tree click CPE Group to enter the CPE group management page.
6 Configuration management Configuration management provided by BIMS include the following functions: • • • Configuration Template Library ◦ Use to deploy a configuration file or configuration segment in the configuration template library on one or more CPEs. The CPE configuration resources are the basis for setting up the configuration template library. ◦ Use to add configuration resources to the configuration template library by importing configuration templates from the clients.
• CPE Configuration Management The CPE configuration management mainly shows the basic configuration and software information, configuration backup history, and software deployment history of a single CPE. • CPE Configuration Backup Use to create an auto backup plan as needed. The system can perform backup periodically as scheduled. In addition, use this function to manually back up the configuration at any time. • Backup History Record The system provides the backup task execution results.
Import a configuration template Use this function to import a configuration template on the client to the configuration template library. 1. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Templates to enter the Configuration Templates page. 2. Click Import... to enter the page for importing a configuration template. 3. Click Select File, select the file you want to import on the file list, and click OK. 4. Enter the target file name. 5.
Export a configuration template Use this function to export a configuration template in the configuration template library to the client. 1. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Templates to enter the Configuration Templates page. 2. Click the Export link of a configuration template to enter the page for downloading the exported configuration template. 3.
1. 2. 3. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Templates to enter the Configuration Templates page. Click the link of the folder you want to delete, and a confirmation dialog box displays. Click OK. CPE software library As the resource management center for CPE software, the software library stores all kinds of software for CPEs. The Software Library module provides query, modification, rename, deletion, import, and export functions.
Import CPE software This function allows you to import the software file of the client into the software library. NOTE: You cannot import a kind of software with the same name as any one in the library. The software file name must be unique in the software library. If you import a software file with the same name as any other file in the library, modify the name of the target file. 1. 2. 3. 4. 5. 6. 7. 8. 9.
1. Select configuration templates CPEs, and the deployment strategy. NOTE: When restoring the CPE configuration, to completely replace the CPE configuration, select the deployment strategy startup configuration and reboot the CPE; to add some real-time configurations or modify some configurations, select the deployment strategy running configuration, and the other configuration of the CPE will not be automatically cleared.
3. Set attributes to specify how the task is executed after deployment. NOTE: The task deploys multiple CPEs in parallel mode. When CPEs are being deployed, you cannot process errors for any CPE, or arrange CPEs. a. b. c. Enter the task name. By default, the task name is Task+current time. Select One-off or Periodical as the task execution type. “One-off” tasks are executed once. Select Immediately, Scheduled, or Quickly as the task execution time.
6. Click Next. If the selected configuration template contains parameters, the Configure Parameters page displays. Configure these parameters and then click Next to enter the Set Task Attributes page. Otherwise, the Set Task Attributes page displays. NOTE: A configuration segment can only be deployed as the running configuration in a deployment task. 7. Set the task attributes, and click OK. Create an automatic CPE configuration deployment task by CPE class: 1. 2. 3. 4. 5. 6.
Create an automatic software deployment task by CPE class: 1. 2. 3. 4. 5. 6. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Deployment Guide to enter the Deployment Guide page. Click By CPE in the Auto Deploy Software field to enter the Auto Deploy Software page. Click Select, and select the software as needed in the dialog box that displays. Enter the task name. The default task name is Task+current time. Enter the task description.
View the details of a deployment task Use this function to view the details of a deployment task, including information about the file or software to be deployed, task information, and information about the CPE-to-deploy. 1. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Deployment Task to enter the deployment task list page. 2. Click the name of the task you want to view, and the page showing the details of the task displays.
NOTE: The execution status of a task can be Waiting, Executing, Suspended, Expired, or Finished. The task execution result can be Unknown, Succeeded, Failed, or Partially Succeeded. The task to be executed must be in the Waiting or Expired status or with the Partially Succeeded or Failed execution result. You can immediately execute only CPE configuration or software deployment tasks in a valid status. You cannot immediately execute an auto deployment task.
CPE configuration center The configuration center shows the current software and configuration information of a CPE. The configuration center provides the following functions: • Prompts which CPEs have available latest software in the software library, so that authorized users can rapidly deploy the CPE software. • Prompts which CPEs are automatically backing up configurations, so that authorized users can rapidly add auto-backup CPEs in batches.
Deploy CPE configuration Use this function to deploy the detailed CPE configuration. 1. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Center to enter the Configuration Center page. 2. Select the checkboxes of the CPEs to which you want to deploy in the configuration template. 3. Click Deploy Configuration to enter the Deploy Configuration page. Restore CPE software to baseline Use this function to restore the CPE software to the baseline version.
2. 3. 4. 5. 6. In the configuration center list, click the link in the Operation column of a CPE, and select Configuration Management to enter the CPE configuration management page. Click the Set Attribute link corresponding to Automatically Backup Period to enter the page for adding a CPE configuration backup task. Enter the task name, set the execution time, and specify whether to back up network-wide CPEs.
Export a configuration file Use this function to export a configuration file of a CPE and save it on the client. 1. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Center to enter the Configuration Center page. 2. In the configuration center list, click the link in the Operation column of a CPE, and select Configuration Management to enter the CPE configuration management page. 3.
Restore CPE configuration Use this function to restore the CPE configuration. 1. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Center to enter the Configuration Center page. 2. In the configuration center list, click the link in the Operation column of a CPE, and select Configuration Management to enter the CPE configuration management page. 3.
1. 2. Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Backup Configuration to enter the configuration backup task list page. Click Add, or click the Modify link of a backup task. NOTE: When adding a backup task, the page for selecting CPEs will automatically filter the CPEs that have been configured with auto backup tasks. The task execution enter can be One-off or Periodical.
General configuration comparison Use this function to compare the configuration of the specified CPE with another CPE. 1. Enter the General Configuration Comparison page in one of the following ways: 2. 3. 4. • Click the Service tab, and then in the BIMS navigation tree click Configuration Management > Configuration Comparison to enter the General Configuration Comparison page.
7 System configuration CPE class management tasks Use this function to manage the CPE classes in the system, including querying CPE classes, adding. modifying, and deleting CPE classes Query CPE Classes Use this function to query the CPE classes in the system. 1. Select the Service tab, and then in the BIMS navigation tree click System Configuration > CPE Class to enter the CPE Class list page. 2. Enter the CPE class name. 3. Click Query to view the matched CPE class information. 4.
NOTE: 4. You cannot change the username of a CPE authentication user. Confirm your configuration and click OK. • Delete CPE authentication user: Delete existing CPE authentication users. Click of a CPE authentication user. A dialog box displays for your confirmation. Click OK to delete the user. • Query CPE authentication user: Query a CPE authentication user by username. • View task details: Views the detailed configuration of the backup task. You can click the backup task name to view the details.
2. Select a Conversion Type: Convert URL to Option 43 or Convert Option 43 to URL. NOTE: If you select Convert URL to Option 43 for Conversion Type, you must enter the ACS URL content, including the ACS URL address, username, and password, separated by spaces (or hexadecimal numbers 0x20). For example, http://10.153.89.1:9090 bims imcbims. 3. 4. Select a DHCP Server Type: H3C/HP Device or Windows. Enter the content of ACS URL or DHCP Option 43.
8 CPE alarm management CPE Alarm management provides management on the alarms reported from the managed CPEs and generated during the system operation. Real-time alarms Use this function to view unacknowledged alarms at warning and higher levels in real time. The information of each alarm includes alarm level, alarm source, alarm information, and alarm time. The alarms received within the refreshing interval are new alarms.
Recover alarms Use this function to recover an alarm and change the alarm recovery status. The recovery status of an alarm means whether the fault indicated by the alarm is resolved or can be ignored. NOTE: • For the fault having been cleared, the effect of the fault alarms on the service is eliminated. The system changes the alarm status to recovered upon receiving the CPE recovery message. • The system checks for the unrecovered alarms every morning, and recovers those not recovered within 30 days.
Set mail notification The mail notification function enables the system to inform the maintainer of alarms (including the CPE name, alarm name, alarm level, alarm time, and alarm cause) by sending mails. NOTE: 1. 2. 3. To add a mail notification, make sure that the mail server is configured properly. Click the Alarm tab, and then in the CPE Alarm navigation tree click Alarm Notification to display the alarm notification page.
Copy mail notification Use this function to quickly add a mail notification rule. Based on the configured rule, the system informs the maintainer of alarms by sending e-mails. NOTE: 1. 2. 3. To add a mail notification, make sure that the mail server is configured properly. Click the Alarm tab, and then in the CPE Alarm navigation tree click Alarm Notification to display the alarm notification page.
1. 2. Click the Alarm tab, and then in the CPE Alarm navigation tree click Alarm Notification to display the alarm notification page. The alarm forwarding rule list provides the following operations: • Click Add to display the Add Alarm Forwarding Rule page. • Click the status link to change the status (Enabled/Disabled) of an alarm forwarding rule. • Click to display the Modify Alarm Forwarding Rule page. • Click to display the Copy Alarm Forwarding Rule page.
3. Enter the new rule name. NOTE: 4. 5. In an alarm forwarding rule, the logical relationship among the conditions is AND. Enter the destination port number. Select the applicable alarm levels. NOTE: If you select All Alarms, all types of alarms are forwarded. If you select Selected Alarms, only the selected alarms are forwarded. 6. Select the applicable CPEs. NOTE: If you select All CPEs, alarms of all the CPEs are forwarded.
5. Select the applicable alarm levels. NOTE: If you select All Alarms, all types of alarms are forwarded. If you select Selected Alarms, only the selected alarms are forwarded. 6. Select the applicable CPEs. NOTE: If you select All CPEs, alarms of all the CPEs are forwarded. If you select Selected CPEs, only the alarms of the selected CPEs are forwarded. 7. 8. Select the applicable alarms. Enter the time range on each day in the format of 12:23-23:23.
SMSC settings This function allows you to configure the short message service center (SMSC). The administrator must make proper settings for the virtual port that connects the message sending device to the SMSC server, baud rate, country code, and SMSC number. 1. Click the System tab, and click the SMSC Settings link to enter the SMSC settings page. 2. Select the serial port 3. Select the baud rate 4. Enter the country code 5. Enter the SMSC number 6. Click OK.
9 BIMS report BIMS report provides CPE statistics for the network administrator to view and analyze, which includes the following types: • CPE asset report: Collects asset statistics based on CPE type, including CPE name, IP address, vendor, OUI, serial ID, software version, and hardware version. • CPE connectivity summary report: Collects CPE connectivity summary statistics of the specified CPEs. • • ◦ CPE Group: Specifies a CPE range. ◦ Begin Time: Specifies the query start time.
10 FAQ 10.1 62 FAQ When the operator redirects the CPE from server A to server B for management, why is the status of the CPE still reachable on server A? This problem is caused by the CPE status polling policy of BIMS. To reduce the bandwidth usage, BIMS determines whether a CPE is reachable by trying to connect to the CPE.
Standard terms, abbreviations and acronyms Ack status The Ack status of an alarm can be Acknowledged or Unacknowledged. ACS Auto-Configuration Server (ACS) is the server that interacts with the CPE and uses the CWMP to manage the CPE. In BIMS, there is an ACS in each BIMS background. You can deploy multiple ACSs in a distributed way, each of which manages a certain number of CPEs, thus expanding the management capacity. ACS servers interact and synchronize data through the JGroup protocol.
one segment of a two-segment session. At the time of setup of L2TP connection, many control packets are exchanged between server and client to establish tunnel and session for each direction. One peer requests the other peer to assign a specific tunnel and session id through these control packets. Then using this tunnel and session id, data packets are exchanged with the compressed PPP frames as payload. L2TP Relay Layer Two Tunneling Protocol Frame Relay.
Index A Access parameters Configure, 15 CPE, 11 Modify, 20 Acknowledge alarms, 8, 54 ACS Password, 16 Username, 16 Add see Add/modify Add/modify Access parameters, 20 Alarm message notification , 58 Alarm definition, 8, 60 Alarm forwarding rule, 57 Configuration file, 45 Configuration templates, 33 CPE, 17 CPE Additional information, 27 CPE classes, 50 CPE configuration, 12 CPE group, 28 CPE users, 50 Deployment task, 41 File transfer type, 21 Group, 28 Mail notification, 55 Polling interval, 20 Software, 3
Tasks, 44 Restore, 47 System, 8, 50 Templates Add, 33 Add folder, 34 Copy, 33 Delete, 34 Delete folder, 34 Deploy, 34 Export, 34 Import, 33 Modify, 33 Modify folder, 34 Query, 32 Configuration center, 7, 43–44 Configuration Template Library , 12, 32–35 Configure Access parameters, 15 CPE configuration baseline, 46 CWMP parameters, 11 Inform interval, 15 Polling interval, 15 Connection request Password, 17 URL, 16 Username, 16 Copy Configuration templates, 33 CPE Class, 50 Deployment task, 41 CPE Access para
Create automatic software deployment task By CPE, 39 By CPE class, 40 CWMP Parameters, 11 Status, 16 D Data model, 21 Define device groups, 10 Delay see Suspend Delete Alarm, 54 Alarms, 8 Configuration templates, 34 CPE, 18 Class, 50 Users, 51 CPE Additional information, 27 Deployment task, 41 Group, 29 Software, 35 Software deployment history, 47 Subgroup, 29 Deploy Configuration templates, 34 CPE Configuration, 44 Software, 43, 45 CPE configuration , 12, 36 see also Auto-deploy CPE software, 13, 38 see a
M Mail notification Add/modify, 55 Set, 55 Mail server settings, set, 56 Management Alarms, 53, 60 Configuration, 31 CPE classes, 50 Group, 28 Message notification Add/modify , 58 Set , 58 Modify see Add/modify N Notification alarm, 54–60 O OIU, vendor, 16 see also Vendor Option tool, 8, 51 see also System configuration Overview page, 8–9 P Parameters Access , 11 CPE management, 16 CWMP, 11 Password ACS, 16 Common, 11 Connection request, 17 Periodic inform Start time, 16 Status, 16 Periodic inform interv
Set baseline version, 45 Software Library, 13 Start time Periodic inform, 16 Startup configuration View, 43 Status CWMP, 16 Periodic inform, 16 Subgroup Add, 29 Delete, 29 Suspend deployment task, 42 Synchronize CPE, 18 System Configuration, 8, 50–52 Settings, 8, 51 T Template Library, 32 U URL ACS, 16 Username ACS, 16 Connection request, 16 Users Add/modify, 50 Authenticate, 50 Delete, 51 V Vendor, 16 View CPE Configuration details, 43 Details, 43 Startup configuration and running configuration , 43 CPE