HP QLogic Adapters Release Notes

It is safe to ignore this message and continue with the reboot procedure.

• When using the HP Smart Component to install drivers, windows might display the following

message:

There was a problem installing this hardware. This device is not

working properly because Windows cannot load the drivers required

for this device. (Code 31)

Uninstall and then reinstall the device.

Click Finish. You need not reply to Microsoft. Continue with the reboot procedure.

Microsoft Windows 2008 multipath notes

On a server running any variant of Microsoft Windows 2008, a STOP message (blue screen) might

occur during discovery of multiple paths on QLogic HBAs using an in-box driver. To avoid a STOP

error, it is necessary to update the driver before adding additional paths to storage and enabling

multipathing functionality.

Use the following procedure:

1. Install the Microsoft Windows 2008 operating software.

2. Update the QLogic driver to Version 9.1.7.17 or later.

3. Reboot the system.

4. Install the MPIO software.

5. Reboot the system.

6. Configure the new paths.

NOTE: After installing Microsoft Windows 2008, the servers must be updated with the latest

supported HP drivers by running either the current version of HPSUM or Proliant Support Pack.

Secure Path 4.0c SP1 notes

With Secure Path 4.0c SP1, during a rolling driver upgrade, a STOP (blue-screen) error may occur

under any of the following conditions:

• The server boots from a SAN.

• All HBAs access their LUNs in a single-path configuration.

• The HBA is directly connected in a single path to its own MSA controller.

If the STOP error occurs, reboot the server and view the driver version to verify that the upgrade

is complete on all HBAs. Upgrading to Secure Path 4.0c SP2 corrects this problem.

NOTE: Secure Path is not supported on Microsoft Windows Server 2008 and with 8-Gb HBAs

and mezzanine cards.

Miscellaneous notes

• On HP ProLant PCI-Gen2-capable servers, there is a negotiation issue between PCI

Gen2-capable HP QLogic 8-Gb mezzanine card, 8-Gb stand-up HBAs, and the server if the

ROM-Based Setup Utility (RBSU) PCI Express Generation 2.0 Support value is set