HP Insight Control for Linux 7.1 Installation Guide

Example 8 and Example 9 show examples of correct and incorrect /etc/hosts file contents,
respectively.
Example 8 Correct /etc/hosts file content
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
::1 localhost6.localdomain6 localhost6
192.0.2.1 earth.example.com earth
Example 9 Incorrect /etc/hosts file content
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 earth.example.com earth localhost.localdomain localhost
::1 localhost6.localdomain6 localhost6
In addition, if you encounter authentication errors, ensure that you entered the correct user name
and password combination during the installation.
Systems Insight Manager uses PAM authentication to the host OS. View the /var/opt/mx/logs/
mxdomainmgr.0.log file and look for authentication errors.
9.1.9 What to do if Systems Insight Manager does not start
Do the following if Systems Insight Manager does not start:
1. Stop Systems Insight Manager:
# /opt/mx/bin/mxstop
2. Start Systems Insight Manager:
# /opt/mx/bin/mxstart
3. Look in the following Systems Insight Manager log files for errors:
• /var/opt/mx/logs/mxdomainmgr.0.log
• /var/opt/mx/logs/initconfig.log
9.1.10 Apache service does not start if you did not create a self-signed certificate
The Apache service does not start if you did not create a self-signed Apache certificate.
• SLES:
Look in the /var/log/apache2/error_log log file for service errors. You might see an
error similar to this:
Init: Unable to read server certificate from file
/etc/apache2/ssl.crt/server.crt
• RHEL Version 4:
Look in the /var/log/httpd/error_log log file for service errors. You might see an error
similar to this:
Init: Unable to read server certificate from file /var/log/httpd/error_log
To create a self-signed certificate, see the instructions in the HP Insight Control for Linux User Guide.
9.1.11 Reinitializing Systems Insight Manager requires you to reinstall Insight Control
for Linux
If you reinitialize Systems Insight Manager by running the mxinitconfig –r command, and
then run the mxinitconfig –a command, you must reinstall Insight Control for Linux.
9.1 New installations 59