HP Insight Control Power Management 6.3 User Guide

Insight Control power management fails to show the Power graph and I
receive the message Insight Control power management could not
communicate with the Management Processor .
Solution: Take the following steps to resolve the problem:
1. Make sure the Management Processor of the system is discovered in Systems Insight Manager.
NOTE: System to iLO 2 association is a must to view the Power graph in power management.
2. Select Options→Identify Systems to run the Identification Task on the management processor and
its system to get the association.
3. Click Refresh Data to view the latest power information.
If you select enclosures, licensed servers, and unlicensed servers to license
the unlicensed servers and generate power management reports, the selected
enclosures are removed from the selected targets when you click Previous on
the License unlicensed servers page.
Solution 1: Take the following steps to resolve the problem:
1. License the unlicensed servers.
2. Select the enclosures along with the licensed servers to generate the power management reports.
Solution 2: On the License unlicensed servers page, you must not click Previous. After the unlicensed
servers are licensed and when you click Next, the enclosures are listed on the next page.
Unable to view/receive iLO 2 power threshold alerts.
Solution: Perform the following to resolve the problem:
• Using iLO 2 Web Interface, you need to configure the CMS server to receive SNMP alerts from iLO 2.
• From Systems Insight Manager, you need to configure cpqHo2PowerThresholdTrap defined in
cpqHost.mib on the SNMP Trap Settings (Options→Events→SNMP Trap Settings) page.
• On power threshold breach, iLO 2 sends SNMP alerts, which are logged against the system and can
be viewed from Events tab of the System page.
Unable to communicate with Management Processor <mpname>
in server <servername> because the Management Processor
does not have a serial number and(or) network address.
Please re-identify the Management Processor and try
again.
Solution: There might be a problem with duplicate iLOs associated with the system. Use the All Management
Processors view and identify the iLOs associated with the server. There is one iLO with its name being the
IP address of the iLO and another iLO with the serial number of the iLO as its system name. Delete the iLO
with no IP address recorded.
Discovery of PDU/PDR does not create Power Delivery Devices.
Solution: If the Breaker Panel, Branch Circuit, Rack PDU, or Load Segments associated with the PDU/PDR
management module are not discovered properly, verify the PDR/PDU monitoring via SNMP configuration
settings. After making the required changes, select and identify the system using Identify Systems option.
You will see the following identifying systems output to enable discovery/monitoring of the PDU/PDR:
* Checking for SNMP protocol support on system.
Result: The system responded to an SNMP request;
it supports SNMP.
...
* Checking if this system is supported by
30 Troubleshooting