Installing and upgrading HP Insight Management 7.2 Update 2 on Windows Server 2012 Failover Clusters

Technical white paper | HP Insight Management 7.2
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1. References section.
2. Install any prerequisites for the new software on both cluster nodes.
3. Upgrade the primary system.
A. Ensure the secondary system is shut down.
B. After removing Insight Management services from cluster control, run Administrative Tools  Services to start
the Insight Management services on the primary system.
C. Upgrade Insight Management on the primary system. You can upgrade to a new major release, install new
products, and/or apply an incremental update.
4. Restore the Insight Management and SQL shared disks to their pre-upgrade states.
5. Upgrade the secondary system.
A. Ensure the primary system is shut down.
B. After removing Insight Management services from cluster control, run Administrative Tools  Services to start
the Insight Management services on the secondary system.
C. Upgrade Insight Management on the secondary system. You can upgrade to a new major release, install new
products, and/or apply an incremental update.
D. Stop the Insight Management services on the secondary system.
6. Use Failover Cluster Manager to update cluster resources for the new software.
7. Start Systems Insight Manager on the primary system.
8. Perform validation and final configuration steps.
Note:
The Insight Management installer stops and starts the Insight Management services. Before running the installer, you must
use Failover Cluster Manager to take the Insight Management (cms-c16-matrix) service offline so that Failover Clustering is
not monitoring the service. You must not take offline the SQL Server or MS DTC clustered services. For details, see Upgrade
steps.
Expected downtime
During the upgrade, Insight Management services are not available.
The amount of time to upgrade a two-node cluster is approximately the time to do the following:
• Create a complete backup of the cluster primary and secondary systems including the Insight Management, SQL
Server, Cluster Quorum, and Distributed Transaction Coordinator shared disks.
• Install the new version of Insight Management on the primary system.
• Restore the Insight Management and SQL Server shared disks using the backup.
• Install the new version of Insight Management on the secondary system.
Depending on your local installation and specific backup and restore tools, it may take 1–2 days to upgrade a two-node
cluster.
Upgrade preconditions and requirements
The following preconditions and requirements are needed:
1. HP Insight Software 6.2, a later release, or Insight Management 7.2 is already installed and configured in a Windows
Server Failover Cluster implementation.
2. If you are installing Insight Management 7.2, you need the HP Insight Management 7.2 DVD #1 and DVD #2.
3. If you are installing an Insight Management 7.2 update, you need the update DVD.
4. No Insight Management jobs, tasks, requests, or migrations are running during the upgrade.
5. The configuration of the managed environment doesn’t change during the upgrade.
6. Systems Insight Manager is not used during the upgrade except as described in this appendix.
7. A utility is needed to back up and restore cluster storage including the Insight Management and SQL Server shared
disks.