HP Insight Control for Linux 6.0 User Guide

23 Troubleshooting
This chapter addresses the following topics:
• “General troubleshooting topics” (page 215)
• “Alternative booting” (page 216)
• “Apache service does not start” (page 216)
• “Troubleshooting CMF problems” (page 217)
• “Troubleshooting configuration problems” (page 220)
• “Troubleshooting connection problems” (page 225)
• “Troubleshooting DHCP problems” (page 226)
• “Troubleshooting discovery problems” (page 228)
• “Troubleshooting firmware update problems” (page 230)
• “Troubleshooting Insight Control for Linux repository problems” (page 230)
• “Troubleshooting large scale deployment problems” (page 231)
• “Troubleshooting licensing problems” (page 231)
• “Troubleshooting monitoring problems” (page 232)
• “Nagios Troubleshooting” (page 235)
• “Troubleshooting OS installation and image deployment problems” (page 241)
• “Troubleshooting PSP installation failures” (page 245)
• “Troubleshooting the run script and run SSH command tools” (page 246)
• “Troubleshooting server power control problems” (page 246)
• “Troubleshooting server-to-management processor associations” (page 247)
• “Troubleshooting SNMP problems” (page 250)
• “Troubleshooting SSH credentials” (page 251)
• “Troubleshooting SSH Delays” (page 252)
• “Troubleshooting supermon problems” (page 253)
• “Troubleshooting syslog-ng problems” (page 253)
• “Troubleshooting HP Insight Control for Linux tool problems” (page 254)
• “Troubleshooting virtual machine installation and setup problems” (page 255)
• “Troubleshooting virtual media problems” (page 256)
23.1 General troubleshooting topics
The following topics address general troubleshooting issues and provide links to the action to
correct the problem. These topics are often the most commonly occurring errors in the Task Logs.
See:Problem
Section 23.10 (page 230)Selected repository item is missing
Section 23.10 (page 230)Repository item is missing files
Section 23.12 (page 231)Target managed system shows “Not Licensed”
Section 23.25 (page 254)Tool Launch OK? says NO
Section 23.12 (page 231)Licensing page is always displayed when running a tool
Section 23.12 (page 231)Target managed system is not licensed for this tool
Section 23.21 (page 251)SSH credentials missing for a server
Section 23.21 (page 251)Unable to create SSH connection: No route to host
23.1 General troubleshooting topics 215