HP Insight Control for Linux 7.0 Installation Guide

5 Installing Systems Insight Manager and Insight Control for Linux......................37
5.1 Insight Control for Linux installation overview.........................................................................37
5.2 Preparing for Insight Control for Linux installation questions....................................................37
5.2.1 DHCP server configuration questions............................................................................40
5.3 Validating RPM signatures (optional)...................................................................................41
5.4 Running the Insight Control for Linux install.sh installation script...............................................42
5.5 Synchronizing the Insight Management MIB update kit and PSP versions (optional)....................44
5.6 Viewing installation log files...............................................................................................44
5.7 Logging in to Systems Insight Manager and using Insight Control for Linux...............................45
6 Logging in and configuring Systems Insight Manager ...................................46
6.1 Creating administrator accounts..........................................................................................46
6.2 Logging in to Systems Insight Manager ...............................................................................47
6.3 Using the First Time Wizard to configure Systems Insight Manager..........................................47
6.4 Settings for Systems Insight Manager discovery options.........................................................50
6.5 Discovering the management processor on the CMS (optional)...............................................51
6.6 Adding Insight Control for Linux license keys to Systems Insight Manager.................................51
6.7 Adding an iLO Advanced Pack license key...........................................................................52
7 Next steps...............................................................................................53
8 Upgrading Insight Control for Linux.............................................................54
8.1 Upgrade overview.............................................................................................................54
8.2 Starting the upgrade.........................................................................................................54
8.3 Manually merging file customizations..................................................................................55
8.4 Modifying files after the upgrade........................................................................................56
8.5 Reinstalling new agents after the upgrade............................................................................56
9 Troubleshooting........................................................................................57
9.1 New installations...............................................................................................................57
9.1.1 Skipped HP VCRM installation......................................................................................57
9.1.2 Benign insserv messages when running install.sh script on a SLES 11 CMS.........................57
9.1.3 Systems Insight Manager startup delay might cause install.sh script to fail..........................57
9.1.4 Benign NOKEY messages from install.sh script...............................................................57
9.1.5 install.sh script might fail during postinstallation phase if you enter the wrong password.......58
9.1.6 Installation hangs if *_proxy environment variables are defined........................................58
9.1.7 Cannot install older OS after an upgrade......................................................................58
9.1.8 Dependency error on SLES11 CMS if you do not install the RPM required by HP
virtualization.....................................................................................................................58
9.1.9 What to do if you see install.sh authentication errors.......................................................59
9.1.10 What to do if Systems Insight Manager does not start....................................................59
9.1.11 Apache service does not start if you did not create a self-signed certificate........................60
9.1.12 Reinitializing Systems Insight Manager requires you to reinstall Insight Control for Linux......60
9.1.13 MP password length issue can cause bare metal discovery to fail....................................60
9.1.14 The install.sh script exits with "An error occurred during the RPM installation"....................60
9.1.15 HP SIM might not start on SLES11 CMS during installation..............................................61
9.2 Upgrades........................................................................................................................61
9.2.1 Linux OS RPM dependencies are missing on SLES 11 CMS..............................................61
9.2.2 HPSMDB service might fail to start when Insight Control for Linux is upgraded...................61
10 Support and other resources.....................................................................63
10.1 Information to collect before contacting HP.........................................................................63
10.2 How to contact HP..........................................................................................................63
10.3 Registering for software technical support and update service...............................................63
10.3.1 How to use your software technical support and update service.....................................63
10.3.2 Warranty information...............................................................................................64
10.4 HP authorized resellers....................................................................................................64
4 Contents