HP Insight Control for Linux 7.0 Installation Guide

error: Failed dependencies:
ksh is needed by sys_check-x-y.arch
date and time stamp: 10_mgmt_install.sh
An error occurred during the RPM installation.
9.1.15 HP SIM might not start on SLES11 CMS during installation
The installation of Insight Control for Linux on a CMS running SLES 11 sometimes fails with the
following HP SIM startup error because HP SIM startup delays are affecting the installation:
...
HP Systems Insight Manager Initialization Starts at: Monday, datestamp
...........Failed
Exception: Configuration failed to complete due to the following
exception:
Cannot start HP Systems Insight Manager service.
Possible cause: HP Systems Insight Manager service is not properly
installed.
Corrective action:
1. Wait for HP SIM to start up.
2. Determine if HP SIM is running with the mxnode command.
3. Rerun install.sh.
9.2 Upgrades
9.2.1 Linux OS RPM dependencies are missing on SLES 11 CMS
On a CMS with a SLES 11 OS, you might see the following Linux OS RPM dependency errors
when you upgrade to the new release:
An RPM dependency is missing: apache2-mod_php5
An RPM dependency is missing: libmm14
An RPM dependency is missing: php5
Install error: 10_mgmt_preinstall.sh exited with error code 128
Please view /opt/hp/icelx/logs/install_log for details
This dependency error occurs because the version of Nagios that is integrated with the new release
of Insight Control for Linux uses PHP instead of HTML.
Corrective action: Install the missing Linux OS RPMs on your CMS and rerun the install.sh
script.
9.2.2 HPSMDB service might fail to start when Insight Control for Linux is upgraded
The HP HP SIM HPSMDB service might fail to start when Insight Control for Linux is upgraded. This
requires the manual restart of the HP SIM postmaster service.
Corrective action: Choose either of these methods:
• Use this procedure if you can reboot the system:
Delete the file /var/opt/hpsmdb/data/postmaster.pid file (where pid is the
process id for the postmaster service).
1.
2. Reboot the system.
3. Rerun the Insight Control for Linux installation script:
# install.sh --upgrade
• Follow this procedure to restart the postmaster service manually:
1. On the CMS, switch to user hpsmdb:
9.2 Upgrades 61