HP Insight Management 7.2 Update 2 Installation and Upgrade Release Notes Abstract This document describes the HP Insight Management 7.2.2 release updates and provides information about installing or upgrading to Insight Management version 7.2.2 that is important to know before you begin.
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Contents 1 Overview of the Insight Management 7.2 Update 2 release.............................5 Release objective......................................................................................................................5 HP Insight Management Incremental Update Installer overview.......................................................5 Installation requirements and prerequisites...................................................................................6 Distribution media................
Documentation feedback...........................................................................27 Index.........................................................................................................
1 Overview of the Insight Management 7.2 Update 2 release Release objective HP Insight Management 7.2 Update 2 release provides feature enhancements for both the HP Insight Management Advisor and the HP Insight Management Installer. HP Insight Management 7.2 Update 2 also provides updates for existing operating systems and hypervisors, and also fixes to known software issues. HP Insight Management Incremental Update Installer overview The 1. 2. 3.
Installation requirements and prerequisites 7.2 Update 2 • • • Ensure that the CMS (Central Management Server) meets the following criteria: ◦ HP Insight Management 7.2 or 7.2 Update1 is installed ◦ HP Insight Management services are up and running Obtain the HP Insight Management 7.2 Update 2 ISO DVD images from the following sources: ◦ HP Insight Management downloads at http://www.hp.com/go/insightupdates ◦ HP Software Depot at http://software.hp.com/portal/swdepot/displayProductInfo.
Distribution media contents Insight Management 7.2 Update 2 Insight Management 7.
Table 1 HP Insight Management DVD #1 (dual-layer) contents (continued) Updated for 7.2.2 release Software and version on HP Insight Management DVD #1 HP Insight Control server migration 7.2 ✓ HP Insight Control virtual machine management 7.2 ✓ HP Insight managed system setup wizard 7.2 X HP Insight Management Advisor 7.2 ✓ HP Virtual Connect Enterprise Manager 7.2 ✓ HP Insight mxsync utility 7.2 ✓ HP Insight Control server deployment Quiesce SIM Plugin 7.
Table 3 Open source code included on the Insight Management 7.
• Supports Windows Server 2003 R2 SP2 Standard x86 (this is applicable for only the HP Systems Insight Manager suite and HP IC Power Management component). • Supports Internet Explorer 10. • Supports Adobe Flash Player 11. • Supports SQL Server 2012. HP Insight Management Installer HP Insight Management Installer for the 7.2.2 release includes product enhancements. The following are the changes applicable for the HP Insight Management 7.2.
Table 4 Release notes websites (continued) Release notes title Website HP Virtual Connect Enterprise Manager 7.2 Update 2 Release Notes http://www.hp.com/go/insightmanagement/docs HP System Management Homepage 7.2 Update 2 Release Notes http://www.hp.com/go/foundationmgmt/docs HP Virtual Connect Enterprise Manager 7.2 Update 2 Release Notes http://www.hp.
http://www.hp.com/go/insightmanagement/docs NOTE: The English language Insight Management documentation is translated into Japanese and Simplified Chinese, and the Insight Management Information Library provides a link to those translated documents. HP SIM user documentation is available in additional languages. The following documents were revised for the Insight Management 7.2 release.
• HP Systems Insight Manager Command Line Interface Guide HP System Management Homepage • System Management Homepage Release Notes • System Management Homepage Installation and Configuration Guide • System Management Homepage User Guide and online help VCEM • HP Virtual Connect Enterprise Manager Release Notes • HP Virtual Connect Enterprise Manager User Guide and online help Version Control • HP Version Control Agent Release Notes • HP Version Control Repository Manager Release Notes • HP
2 Installation and upgrade notes This chapter provides links to the Insight Management installation documentation and contains notes that are important to read before upgrading to Insight Management version 7.2.2, performing a new installation of Insight Management version 7.2.2, or uninstalling the Insight Management software. NOTE: HP Insight Management can only be installed on drives with an 8dot3 filename enabled in Windows. The 8dot3 filename is enabled on the default drive, which is the C:drive.
Table 5 Microsoft SQL database upgrade errors and suggested action Error code Cause Suggested action and links to more information 1035451685 Upgrading Microsoft SQL 2008 Disable the "Deny Log on as Service" in the local security policy. R2 Express might fail on a CMS installed with Windows 2008 R2 if the Administrator has been added to both local security policies: "Log on as a service" and "Deny Log on as service".
Table 5 Microsoft SQL database upgrade errors and suggested action (continued) Error code Cause Suggested action and links to more information 2. Open the registry editor, and export the following key (009 is the English default key): HKLM\Software\Microsoft\Windows NT\CurrentVersion\Perflib\009 Default keys for other languages: French is 00C, Spanish is 00A, and German is 007. 3. Notice the empty 00x key in the same location. This is where you must import the values. 4.
Table 6 Supported upgrade paths to Insight Management 7.2 Insight Management component name Minimum version HP Systems Insight Manager 6.2 or later HP System Management Homepage 6.2 or later HP Insight Control server deployment (if installed on local server) 6.2 or later HP Insight Control server deployment Quiesce SIM Plugin 7.1 or later HP Insight mxsync Utility 6.2 or later HP Insight managed system setup wizard 6.2 or later HP Insight Management Advisor 6.2 or later WMI Mapper 2.
This section contains notes that apply to upgrading Insight Management: • During an upgrade, Matrix Operating Environment properties files from an earlier release are replaced by new properties files for the 7.2 release. If you made any modifications or customizations to the properties files, your changes are lost. Suggested action: Before beginning an upgrade to Matrix Operating Environment 7.
• During an upgrade of Insight Control server migration, an uninstallation window appears. Suggested action: This window is an expected part of the upgrade process and it appears only for a moment. Do not manually close this window. • When Insight Control server deployment and HP SIM are installed on the same system but use different databases, you must upgrade Insight Control server deployment using its standalone installer before running the Insight Management Installer.
Environment Logical Server Storage Pool interface and checking the storage pool entry (SPE) configuration. If the SAN fabrics for server initiator WWNs are incorrect, correcting the SAN fabrics for host initiators and saving the SPE this may address the problem. If the SAN fabrics are present and are correct, merely modifying and saving the SPE can be a sufficient workaround to address the problem.
workstation service and/or the server service failed to restart on the Windows domain controller server. Suggested action: Ensure that the Workstation and the Server services are running on the domain controller server for the domain to which the CMS belongs. • The following notes apply while installing Insight Control server deployment: ◦ For Windows 2008 and Windows 2012 with a local DHCP service, search the Altiris Knowledge base for Article 45903 at the following website: http://www.symantec.
◦ A “Failed Login” message is displayed when you try to log in to Operations Orchestration Studio 9.00 pointing to a remote repository (for example, Operations Orchestration Central 9.00 on the CMS). Suggested action: To resolve this issue, follow these steps: 1. Make a backup of the rc_keystore file on the CMS. 2.
If you uninstall Insight Control performance management and plan to reinstall it on the same server, you must back up and manually delete the old performance management database before re-installing Systems Insight Manager and Insight Control performance management. Internet Explorer enhanced security notes When you open some Insight Management online help pages, Microsoft Internet Explorer (IE) might display a warning message about the contents being blocked by the IE Enhanced Security Configuration.
3 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number – SAID (Service Agreement Identifier) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer
The service also provides access to software updates and reference manuals in electronic form as they are made available from HP. With this service, Insight Management customers benefit from expedited problem resolution as well as proactive notification and delivery of software updates. For more information about this service, see the following website: http://www.hp.com/services/insight Registration for this service takes place following online redemption of the license certificate.
Table 7 Typographic conventions 26 Book title The title of a book. On the web, this can be a hyperlink to the book itself. Command A command name or command phrase, for example ls -a. Computer output Information displayed by the computer. Ctrl+x or Ctrl-x A key sequence that indicates you must hold down the keyboard key labeled Ctrl while you press the letter x. ENVIRONMENT VARIABLE The name of an environment variable, for example, PATH. Key The name of a keyboard key.
4 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Index Microsoft Windows OS supported on CMS, 11 B back up CMS, 17 C Central Management Server see CMS CMS backing up before an upgrade, 17 new hardware support, 11 new hypervisor support, 11 new OS support, 11 D distribution media content, 7 open source source code, 8 documentation, 14 DVD, 8 see also distribution media content, 7 version, 6 E end user license agreement see EULA enhanced security notes about Internet Explorer, 23 prevents installation from mapped drive, 21 EULA, 24 H online help block
