HP Insight Management 7.2 Update 2 Installation and Upgrade Release Notes

workstation service and/or the server service failed to restart on the Windows domain controller
server.
Suggested action: Ensure that the Workstation and the Server services are running on the
domain controller server for the domain to which the CMS belongs.
• The following notes apply while installing Insight Control server deployment:
For Windows 2008 and Windows 2012 with a local DHCP service, search the Altiris
Knowledge base for Article 45903 at the following website:
http://www.symantec.com/business/support/index?page=home
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This article provides information about modifying PXE configuration options if the DHCP
service is required to be installed locally on a Windows 2008 deployment server.
◦ If you are installing Insight Control server deployment, do not install the ProLiant OS
Deployment Pack for Microsoft System Center Configuration Manager 2007, which is
part of the Insight Control extensions for Microsoft System Center. Both of these components
provide PXE services, and networking issues could arise if both components are installed
in the same environment.
• The Insight Management Installer cannot run from a mapped drive if the server is running a
Windows Server 2003 OS.
This issue occurs when the Microsoft Internet Explorer (IE) enhanced security feature is enabled,
which is the default setting for Windows Server 2003-based computers. This enhanced level
of security might prevent certain web sites from appearing as expected in IE because scripts,
ActiveX Controls, and downloads are disabled.
Suggested action: To resolve this issue, turn off the IE Enhanced Security Configuration before
starting the installation.
WARNING! If you turn off enhanced security, you might expose your server to potential
security attacks. HP recommends that you use a limited user account instead of an administrator
account for general web browsing. Use the Group Policy feature to keep unauthorized users
from making inappropriate changes to browser security settings.
• Microsoft .NET 4.0 Framework can be installed and present on the CMS, but it cannot be set
as the default. The entire .NET package needs to be installed, otherwise the SQL server
installation fails.
• On rare occasions, it is possible for individual component installations to not be able to
continue (the component installation fails to complete) due to a timing issue in the startup of
the HP SIM service.
Suggested action: If this situation occurs, rerun the Insight Management Installer to complete
the installation of the components that were not installed.
• The following notes apply to installing Operations Orchestration:
You cannot download 64-bit Operations Orchestration Studio from Insight Orchestration
Designer.
An icon in the Workflow dialog box in Insight Orchestration Designer enables you to
download and install the 32-bit version of Operations Orchestration Studio. If you
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download and attempt to install the 32-bit version on a 64-bit CMS, the following error
is displayed: “Studio version: 9.00 does not match Central version: 2.0. Setup will exit.”
Suggested action: The 64-bit version of Operations Orchestration Studio is available on
the HP Insight Management DVD #2, in the /MatrixIO folder.
Installing Insight Management 21