HP Insight Control for Linux 6.0 User Guide

23.9 Troubleshooting firmware update problems
The following table provides the actions to correct a firmware update task failure.
Corrective ActionsCause/Symptom
Perform the appropriate action:
• Examine the Task Results
If the task failed on any step other than the firmware
step, perform the steps to correct that problem.
• If the task failed on the Power Down server step,
examine the firmware update log to determine why.
You can also examine the system console; firmware
update messages are output to console.
• The tar file must contain the contents of /compaq/
swpackages directory with no directory information.
Verify that any new firmware is an hpsum file.
• Verify that any new .scexe file is executable.
• Verify that the hpsum executable is located in the
/compaq/swpackages directory.
Firmware Update Task Failed
NOTE: If the task fails, the system is left up in the Insight
Control for Linux RAM disk, so that you can examine the
hpsum logs and enter commands as necessary.
23.10 Troubleshooting Insight Control for Linux repository problems
The following table describes possible causes of problems with the Insight Control for Linux
repository and provides actions to correct them.
Corrective actionsCause/Symptom
Choice of actions:
• Select a different item from the repository.
• Restore the item to the repository:
1. Select Options→IC-Linux→Manage Repository.
2. Add the item.
3. Copy files for the item to the specified directory,
as needed.
Selected Repository Item Is Missing
A selected item is no longer in the repository. Another
user may have removed it.
Verify that the correct files are present in the appropriate
/opt/repository subdirectory. If not, use the
Options→IC-Linux→Manage Repository tool to restore
the missing files.
Repository Item Is Missing Files
An item selected from the Insight Control for Linux
Repository does not have the proper files in the
appropriate subdirectories.
230 Troubleshooting