HP Insight Control for Linux 6.2 User Guide

25 Troubleshooting
This chapter addresses the following topics:
• “General troubleshooting topics” (page 219)
• “Alternative booting” (page 220)
• “Apache service does not start” (page 220)
• “Troubleshooting CMF problems” (page 221)
• “Troubleshooting configuration problems” (page 224)
• “Troubleshooting connection problems” (page 228)
• “Troubleshooting DHCP problems” (page 229)
• “Troubleshooting discovery problems” (page 231)
• “Troubleshooting firmware update problems” (page 233)
• “Troubleshooting Insight Control for Linux repository problems” (page 234)
• “Troubleshooting large scale deployment problems” (page 234)
• “Troubleshooting licensing problems” (page 235)
• “Troubleshooting monitoring problems” (page 235)
• “Nagios Troubleshooting” (page 238)
• “Troubleshooting OS installation and image deployment problems” (page 244)
• “Troubleshooting PSP installation failures” (page 248)
• “Troubleshooting PXE Boot problems” (page 249)
• “Troubleshooting the run script and run SSH command tools” (page 249)
• “Troubleshooting server power control problems” (page 250)
• “Troubleshooting server-to-management processor associations” (page 251)
• “Troubleshooting SNMP problems” (page 254)
• “Troubleshooting SSH” (page 255)
• “Troubleshooting Supermon problems” (page 257)
• “Troubleshooting syslog-ng problems” (page 257)
• “Troubleshooting Insight Control for Linux tool problems” (page 257)
• “Troubleshooting virtual machine installation and setup problems” (page 258)
• “Troubleshooting virtual media problems” (page 260)
25.1 General troubleshooting topics
The following topics address general troubleshooting issues and provide links to the action to
correct the problem. These topics are often the most commonly occurring errors in the Task Logs.
See:Problem
Section 25.10 (page 234)Selected repository item is missing
Section 25.10 (page 234)Repository item is missing files
Section 25.12 (page 235)Target managed system shows “Not Licensed”
Section 25.25 (page 257)Tool Launch OK? says NO
Section 25.12 (page 235)Licensing page is always displayed when running a tool
Section 25.12 (page 235)Target managed system is not licensed for this tool
Section 25.22 (page 255)SSH credentials missing for a server
Section 25.22 (page 255)Unable to create SSH connection: No route to host
25.1 General troubleshooting topics 219