HP Insight Control for Linux 6.2 User Guide

Corrective actionsCause/Symptom
List the cmfd daemon's debug mode options with the
cmfd -h command, then run the cmfd daemon with the
appropriate options.
The output is logged in the /opt/hptc/cmf/logs/
cmfd.log file.
For example, to see the connection attempts and output:
# /etc/init.d/cmfd stop
# /opt/hptc/cmf/sbin/cmfd -d 00000102
Debug the cmfd daemon
• Verify that cmfd is running on each of the management
hubs; the console command searches for the cmfd
daemon that has the connection to the console.
• Verify that the dates on the management hubs are
synchronized.
Console command cannot connect to console.
Make sure that:
• The BIOS on the managed system is configured to
redirect the serial port to the management processor.
For more information, see Section 8.3.5 (page 88).
• The /boot/grub/menu.lst and /etc/inittab
files on the managed system are configured to redirect
console output to the serial port. For more information,
see Section 8.3.5 (page 88).
• The serial port settings are correct:
— If the BIOS is set up to use COM1 as the serial port,
then /boot/grub/menu.lst and /etc/inittab
must use ttyS0.
— If the BIOS is set up to use COM2 as the serial port,
then /boot/grub/menu.lst and /etc/inittab
must use ttyS1.
Console command connects to cmfd but there is no
output.
• Make sure that the /etc/securetty file contains
ttyS0 or ttyS1, depending whether COM1 or COM2
is used as the serial port.
Can't log in as root.
• Press ESC-SHIFT-Q
Can't quit out of the console command.
222 Troubleshooting