HP Insight Control Power Management 7.3 User

Insight Control power management fails to show the Power graph, and I
receive the following message: Insight Control power management could not
communicate with the Management Processor.
Solution: Take the following steps to resolve the problem:
1. Make sure that the Management Processor of the system is discovered in Systems Insight
Manager.
NOTE: The system must be associated with iLO to view the power graph in power
management.
2. Select Options→Identify Systems to run the Identification Task on the management processor
and its system to get the association.
3. Click Refresh Data to view the latest power information.
Unable to communicate with Management Processor <mpname>
in server <servername> because the Management Processor
does not have a serial number and(or) network address.
Please re-identify the Management Processor and try
again.
Solution: There might be a problem with duplicate iLOs associated with the system. Use the All
Management Processors view and identify the iLOs associated with the server. There is one iLO
whose name is the IP address of the iLO and another iLO whose system name is the serial number
of that iLO. Delete the iLO with no IP address recorded.
Discovery of PDU/PDR does not create power delivery devices.
Solution: If the Breaker Panel, Branch Circuit, Rack PDU, or Load Segments associated with the
PDU/PDR management module are not discovered properly, verify the PDR/PDU monitoring via
SNMP configuration settings. After making the required changes, select and identify the system
using the Identify Systems option. You will see the following identifying systems output to enable
discovery/monitoring of the PDU/PDR:
* Checking for SNMP protocol support on system.
Result: The system responded to an SNMP request;
it supports SNMP.
...
* Checking if this system is supported by
Insight Control power management.
* Insight Control power management is supported.
NOTE: For iPDU, make sure to check the credentials during discovery.
For the incorrect PDU/PDR settings, the message will be displayed as follows:
* Checking for SNMP protocol support on system.
Result: The system did not respond to SNMP.
Verify security settings and community strings
in Options->Security->Credentials->System Credentials.
...
* Checking if this system is supported by
Insight Control power management.
* Insight Control power management is not supported.
32 Troubleshooting