HP Insight Management 7.2 Update 2 Support Matrix

The service also provides access to software updates and reference manuals in electronic form as
they are made available from HP.
With this service, Insight Management customers benefit from expedited problem resolution as
well as proactive notification and delivery of software updates. For more information about this
service, see the following website:
http://www.hp.com/services/insight
Registration for this service takes place following online redemption of the license certificate.
How to use your software technical support and update service
After you have registered, you will receive a service contract in the mail containing the Customer
Service phone number and your Service Agreement Identifier (SAID). You need your SAID when
you contact technical support and when visiting the Software Updates and Licensing portal.
As HP releases updates to software, the latest versions of the software and documentation are
made available to you. The Software Updates and Licensing portal gives you access to software,
documentation and license updates for products on your HP software support agreement.
You can access this portal from the HP Support Center:
http://www.hp.com/go/hpsc
After creating your profile and linking your support agreements to your profile, see the Software
Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain
software, documentation, and license updates.
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
• In the United States, see the HP U.S. service locator website:
http://www.hp.com/service_locator
• In other locations, see the Contact HP worldwide website:
http://welcome.hp.com/country/us/en/wwcontact.html
New and changed information in this edition
• The chapter “Managed system hardware and firmware requirements” in previous versions of
this document was separated into two separate chapters, “Managed systems hardware ”
(page 26) and “Managed system firmware ” (page 45).
• There is a new section in “Managed systems hardware ” (page 26) specifically for “Supported
storage products” (page 36)
• Many tables in this document now incorporate “subheadings” to organize entries by editions
or manufacturers.
Related information
• Hardware and software requirements for other related HP products:
The HP Insight Control for Microsoft System Center Support Matrix is available from the
Insight Control Information Library:
http://www.hp.com/go/insightcontrol/docs
◦
◦ The HP Insight Control for VMware vCenter Server User Guide lists hardware and software
requirements, and it is available from the Insight Control Information Library:
http://www.hp.com/go/insightcontrol/docs
68 Support and other resources