HP Insight Management 7.3 Installation and Configuration Guide

Uninstalling Insight Control virtual machine management
If HP SIM is uninstalled, then Insight Control virtual machine management is uninstalled. Insight
Control virtual machine management can also be uninstalled using either of the following methods:
• Close all virtual machine management screens. The screens must be closed before attempting
uninstallation.
• If HP SIM is installed, then HP SIM and Microsoft SQL Server must be running to successfully
uninstall virtual machine management.
Uninstalling using Add or Remove Programs
1. From the Control Panel, double-click Add or Remove Programs.
2. Select Insight Control virtual machine management 7.3.
3. When prompted to confirm the uninstallation, click Yes.
VMMclient.jar, commons-cli-1.0.jar, or org.mortbay.jetty.jar files fail to copy
During installation, if the VMMclient.jar, commons-cli-1.0.jar, or
org.mortbay.jetty.jar files exist, then the installer might be unable to replace these .jar
files in the HP SIM lib folder. If this occurs, remove the file.
1. From the Control Panel, select Administrative Tools.
2. Double-click Services.
3. Highlight HP Systems Insight Manager, and then click Stop the service.
4. Locate the appropriate .jar file, and then manually delete it.
5. Click Start the service.
6. Reattempt the virtual machine management installation process.
Mouse does not work properly after Microsoft Hyper-V server installation
If the mouse stops working properly after installing a Microsoft Hyper-V server virtual machine
operating system, install Integrated Service components on the virtual machine. This option is
available when you connect a Microsoft Hyper-V server virtual machine integrated service setup
disk, and click Action→Insert→Integration Services Setup Disk....
HP Insight Control server migration
Unable to communicate with the Insight Control server migration service
When launching the Insight Control server migration wizard immediately after installation, you
receive the following message: Unable to communicate with the HP Insight Control
server migration service
Suggested action
Usually, the service manager shows that Insight Control server migration service is launched.
However, because of DNS lookup or other network latency, the communication to the service is
not established, which causes this error message. To resolve this issue, perform one of the following
actions:
• Wait a few minutes until the DNS requests time-out after the installation, and then start the
wizard.
• Add the host name of the application station and IP address to the WINDOWS\system32\
drivers\etc\hosts file.
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