HP Insight Control Server Provisioning 7.2 Administrator Guide

After a restore completes, the appliance administrator must manually resolve any remaining
inconsistencies, which are identified with alerts.
CAUTION: Restoring a backup replaces all management data and most configuration settings
on the appliance. The appliance is not operational during a restore. It can take several hours to
perform a restore. A restore cannot be cancelled or undone once it has started. If a nonrecoverable
error occurs during a restore, you will have to download a new appliance template as described
in the HP Insight Control Server Provisioning Installation Guide, available at http://www.hp.com/
go/insightcontrol/docs. Restore should only be used to recover from catastrophic failures; it should
not be used for minor problems that can be resolved in other ways.
3.3.2 Preparing for a restore
Follow these steps to prepare for a restore:
1. If you are performing a restore on a new appliance, install the new appliance as described
in the HP Insight Control Server Provisioning Installation Guide available at https://
www.hp.com/go/insightcontrol/docs.
2. If this is a new appliance, make sure the network settings are the same as the original
appliance.
3. Stop all automatically scheduled backups before starting a restore. After the restore completes,
restart the automatically scheduled backups.
4. Before starting a restore, you might want to create a support dump. The support dump can
be used to diagnose failures that happened before the restore.
5. Before starting a restore, you might want to download the existing audit logs. Restore will
replace the audit logs with those that were included in the backup.
6. Before starting a restore, make sure you know the appliance user names and passwords in
effect at the time of the backup. Restore resets the user names and passwords to the ones
configured when the backup was taken.
7. If you are restoring to a different appliance than the one from which the backup was taken,
you must take extra precautions before starting the restore. Decommission the original appliance
or reconfigure it to no longer manage the devices it was managing when the backup was
performed. Serious errors can occur if multiple appliances attempt to manage the same devices.
8. Before starting a restore, all users logged into the appliance must log out. Otherwise, users
will lose their work. Users are automatically logged out as soon as a restore starts. Users will
be blocked from logging in during a restore.
9. If the appliance being restored is running a version of the firmware incompatible with the
backup, install a compatible version of the firmware on the appliance before uploading the
backup. The platform type, hardware model, major number, and minor number must match
to restore a backup. The revision and build numbers do not need to match. The format of the
appliance firmware version is:
<major number>.<minor number>.<revision number>-<build number>
If the backup is incompatible with the firmware on the appliance, the upload returns an error.
If this happens, update the firmware or select a different backup.
10. Make the backup accessible to the system where you plan to issue the upload request. If you
are using an enterprise backup/restore product to archive backup files, take any steps required
by your backup/restore product to prepare for the restore.
3.3.3 Performing a restore
Follow these steps to perform a restore.
NOTE: If you attempt to connect to the appliance while a restore is under way, you will not be
able to log in. You will see the appliance maintenance page and a message saying that a restore
is in progress.
18 Backing up and restoring your appliance