HP Insight Control Server Provisioning 7.2 Administrator Guide

1. Complete the steps in “Preparing for a restore” (page 18) before beginning.

2. Issue the REST request to log in to the appliance as a user with a Infrastructure Administrator

role.

3. Issue the REST request to upload the backup file to the appliance. Specify the session ID

returned by the login request in the auth header.

4. Check the response to the upload request to make sure the upload succeeded. The upload

will fail if the backup version is incompatible with the firmware running on the appliance or

if the backup is corrupted. If the backup is incompatible with the firmware on the appliance,

update the firmware and then retry the upload or upload a different backup. If the backup is

corrupt, upload a different backup.

5. Issue the REST request to start the restore.

6. Check the response to the restore request to make sure the restore started successfully. The

restore will fail if the backup version is incompatible with the firmware running on the appliance

or if the backup is corrupted. If the backup is incompatible with the firmware on the appliance,

update the firmware and then retry the restore or upload a different backup. If the backup is

corrupt, upload a different backup.

7. Issue REST requests periodically to get restore progress information. A restore can take several

hours to complete. The amount of time required depends on the size of the managed

environment. The REST API returns the percentage complete and a description of the restore

step in progress.

8. Once the restore completes, the REST API returns a message reporting the restore completed

successfully.

9. After the restore completes, users can log in to the appliance. A restore resets the user names

and passwords to those in effect at the time of the backup.

10. There will be an alert indicating the restore completed successfully.

11. During the restore, the appliance firmware automatically reconciles the data in the backup

with the current state of the managed environment. If there are any discrepancies that cannot

be resolved automatically, resolve them manually after the restore. After the restore completes,

the alert messages to resolve the discrepancies.

12. After resolving any discrepancies detected by the restore, perform a new backup. Restart the

regularly scheduled backups.

13. If an unrecoverable error occurs during a restore, the restore REST API calls will fail. An error

message will be displayed indicating the restore failed and that it is necessary to deploy a

new appliance from the HP-provided template as described in the HP Insight Control Server

Provisioning Installation Guide available at http://www.hp.com/go/insightcontrol/docs.

3.3.4 Restore REST API overview

The restore REST API provides REST calls to:

• upload a backup to the appliance

• start a restore

• check the restore status

These calls are summarized in the table below. The REST API calls to start a restore require a

session ID for authorization. The session ID is obtained by issuing the REST request to log in to the

3.3 Uploading and restoring a backup 19