HP Insight Control Server Provisioning 7.2 Administrator Guide

3.3.5.4 Troubleshooting Tips
The following table contains REST API error codes and resolutions.
ResolutionDescriptionResponse body error codeHTTP error
Specify a valid backup ID. It must
be in the form
An invalid backup ID
was specified.
INVALID_PARAMETER400 Bad Request
<hostname>_backup_
YYYY-MM-dd_HHmmss
Specify the correct user name and
password.
An incorrect user
name or password
was specified.
AUTHORIZATION401 Unauthorized
Specify the correct URI. You may
need to wait for the appliance
The incorrect URI
was specified.
RESOURCE_NOT_FOUND404 Not Found
software to start. You can find out
the correct URI using this guide. It
may help to issue the REST request
to get the last backup resource.
Wait until the backup finishes or
cancel the backup and then retry
the operation.
The requested
operation cannot be
performed because
BACKUP_IN_PROGRESS409 Conflict
a backup is in
progress. A backup
cannot be uploaded
or restored while the
appliance is taking a
backup.
Wait until the download finishes
and then retry the operation.
The requested
operation cannot be
BACKUP_DOWNLOAD_IN_PROGRESS409 Conflict
performed because
a backup is being
downloaded. A
backup cannot be
uploaded or restored
while a download is
in progress.
Wait until the upload finishes and
then retry the operation.
The requested
operation cannot be
BACKUP_UPLOAD_IN_PROGRESS409 Conflict
performed because
a backup is being
uploaded.
Wait until the restore finishes and
then retry the operation.
The requested
operation cannot be
BACKUP_RESTORE_IN_PROGRESS409 Conflict
performed because
a restore is in
progress.
Create a support dump. Try to
restore a different backup.
An internal error
occurred.
Various500 Internal
Server Error
3.3 Uploading and restoring a backup 23