HP Insight Control Server Provisioning 7.3 Update 1 Administrator Guide

All appliance configuration information, including:
• Revision of the appliance software
• Network configuration
• DNS servers
• NTP servers
Information about the running appliance, including:
• All processes
• Memory
• Disk space
• Network statistics
• Routing
• Hardware information.
Log data, including:
• All standard Linux operating system logs
• All appliance logs
• Logs from all jobs run in the past three days
• Installation logs
• The system audit log.
Other information:
• A status report of all processes
• Dates of any certificates used.
NOTE: The following types of items might be included in the support dump as a result of collecting
the data above:
• IP addresses (of the appliance, target systems, and connected browsers)
• Host names
• System UUIDs
• User names (no passwords are ever collected in a support dump)
• Network configuration information
• WWIDs.
How to contact HP
Use the following methods to contact HP:
• To obtain HP contact information for any country, see the Contact HP worldwide website:
http://www.hp.com/go/assistance
• Use the Get help from HP link on the HP Support Center:
http://www.hp.com/go/hpsc
• To contact HP by telephone in the United States, use the Contact HP – Phone Assist website
to determine the telephone number that precisely fits your needs. For continuous quality
improvement, conversations might be recorded or monitored.
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
116 Support and other resources