HP Insight Control Server Provisioning 7.3 Update 1 Administrator Guide

Securing the appliance............................................................................................................59
Best practices for maintaining a secure appliance.......................................................................60
Hypervisor and virtual machine security considerations................................................................62
Creating a login session..........................................................................................................62
Authentication for appliance access..........................................................................................63
Controlling access for authorized users......................................................................................63
Specifying user accounts and roles.......................................................................................63
Protecting credentials..............................................................................................................63
Understanding the audit log.....................................................................................................64
Appliance access over SSL.......................................................................................................65
Managing certificates from a browser.......................................................................................66
Overview..........................................................................................................................66
Self-signed certificate..........................................................................................................66
Verifying a certificate.....................................................................................................66
Downloading and importing a self-signed certificate..........................................................66
Using a certificate authority.................................................................................................67
Best practices for browser use...................................................................................................67
Nonbrowser clients.................................................................................................................68
Passwords.........................................................................................................................68
SSL connection..................................................................................................................68
Port list..................................................................................................................................68
Using the virtual appliance console...........................................................................................70
Access to the appliance console...............................................................................................70
Enabling or disabling authorized services access...................................................................71
Restricting console access...................................................................................................71
Reset the administrator password.........................................................................................71
Algorithms for securing the appliance........................................................................................72
Files you can download from the appliance...............................................................................73
Media Server security.............................................................................................................73
12 Troubleshooting......................................................................................74
Troubleshooting basics............................................................................................................74
Known Issues and restrictions....................................................................................................75
Customer advisories................................................................................................................75
Troubleshoot general usage issues............................................................................................76
GUI has display problems...................................................................................................76
GUI main menu freezes with Windows Internet Explorer..........................................................76
Resource not found error ....................................................................................................76
Error message on browser screen after clicking download link.................................................76
WinPE generation or upload fails........................................................................................77
Matrix OE does not show OS Build Plans..............................................................................77
Unexpected message: Please wait while your appliance restarts ..............................................77
Error occurs when booting the appliance..............................................................................78
Cannot navigate away from an appliance screen...................................................................78
Search for object fails.........................................................................................................78
Console displays VMware waiting for connection screen.........................................................78
Some jobs not listed in the Jobs screen..................................................................................78
Job status shows running never shows complete.....................................................................79
Can’t run a Build Plan on a target server...............................................................................79
Programs written in Python do not work properly on target server.............................................79
Backup fails......................................................................................................................79
Cannot create or import a certificate ...................................................................................79
Troubleshoot installation, setup and update issues.......................................................................80
Links in EULA lead to error message.....................................................................................80
What to do if a support dump file creation action fails............................................................80
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