HP Insight Control Server Provisioning 7.3 Update 1 Administrator Guide

operation cannot be canceled or undone after it has started. The appliance blocks login requests
while a restore operation is in progress.
IMPORTANT: A restore operation is required to recover from catastrophic failures, not to fix
minor problems that can be resolved in other ways.
You can restore an appliance from a backup file that was created on the same appliance or, if
an appliance fails and cannot be repaired, from a backup file from a different appliance. In this
case, the backup file must have been created from an appliance running the same version of Insight
Control server provisioning.
IMPORTANT: To successfully restore an appliance from a backup file, the appliance must be
running the same version of the firmware as the backup file; their version numbers must match
exactly.
Also, before running the restore operation, be sure that the appliance that you run the restore
operation on has exactly the same network settings as the original appliance.
If the backup file used to restore the appliance is larger than the 4GB upload limitation of the
Internet Explorer browser, consider using Firefox or Chrome instead.
If a nonrecoverable error occurs during the restore operation, you need to download a new
appliance template as described in the HP Insight Control Server Provisioning Installation Guide,
available at https://www.hp.com/go/insightcontrol/docs.
During a restore operation, the appliance firmware reconciles the data in the backup file with the
current state of the managed environment. There are some discrepancies that the restore operation
cannot resolve automatically. They are presented as alerts. After the restore operation, the appliance
administrator must manually resolve any remaining inconsistencies.
See also “Best practices for restoring an appliance” (page 51).
You can use the UI to upload a backup file and restore the appliance from it. You can also use
REST APIs for this purpose.
Best practices for restoring an appliance
DescriptionBest Practice
Before you begin 1. Note the passwords you use.
Maintain a list of the current user accounts on the appliance.
The restore operation resets the user names and passwords to those that were in effect when the
backup file was created.
2. Create a support dump.
Use the support dump to diagnose failures that occurred before the restore operation.
3. Download the existing audit logs, and store them for safekeeping.
The restore operation restores the audit logs from the backup file, overwriting the existing logs.
4. Stop all automatically scheduled backups.
Restart the automatically scheduled backups after the appliance is restored.
Restoring the appliance 51