HP Insight Control Virtual Machine Management 7.3 User Guide

• Backing up a virtual machine guest
• Defining the performance threshold
• Granting authorizations
The only operations that can be performed are creating templates. To have full functionality, the
virtual machine must be discovered.
Critical status appears for a virtual machine host in VMM
Critical status might appear when a virtual machine host is unavailable. A critical state for a virtual
machine host means that the virtual machine host has been licensed for VMM but is not currently
communicating with it. This might be caused by network connectivity errors or a power failure on
the virtual machine host. The critical status may occur even if the host is either powered off or is
shut down.
To determine if communication is established, ping the host. If communication does not exist, then
the virtual machine host no longer exists. To remove the host from the HP SIM toolbar:
1. From the HP SIM toolbar, select Configure→Virtual Machine→Unregister Virtual Machine Host.
2. Select the target virtual machine host to unregister.
3. Click Apply.
4. Verify that the correct target host appears in the list.
5. If necessary, to add targets, click Add Targets, or to remove targets, click Remove Targets,
6. Click Next.
7. To unregister the host immediately, click Run Now. You are prompted to confirm the
unregistration. The unregistration process begins after confirmation.
8. To unregister the virtual machine host from the command prompt, enter the VMM installation
folder\bin and enter the following command:
vmcli -unregisterAgent <IP_address>
where IP_address is the IP address of the previous virtual machine host.
A blank page appears when you launch VMM from HP SIM
This condition occurs when the CMS name link is not resolved correctly on the network. To resolve
this issue:
1. Record the name used in the browser window.
2. Verify that this name is resolved on the network and is not being affected by any proxy settings
in the browser.
3. Be sure to include this link as a trusted site in the Internet Explorer browser security settings.
Virtual machine status is not updated
This occurs if VMM cannot communicate with the HP SIM database. Restart the VMM service to
resolve this issue.
Virtual machine guest information becomes inaccessible from VMM
Virtual machine guest information might become inaccessible from VMM after a period of time.
To resolve this issue, on the virtual machine that is hosting the virtual machine guest, by click
Options→Identify Systems.
A virtual machine host appears in VMM multiple times
The virtual machine host might appear twice in VMM—once licensed and once unlicensed.
If this issue occurs, unregister the unlicensed host.
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