HP Device Monitor (v 1.2) for Microsoft System Center User Guide

6 HP Device Monitor Service NT events
Table 3 (page 25) lists the NT events that may be reported when a device connection fails. The
events are entered in the HP Device Monitor log file. The event source is the HP Device Monitor
Core.
These events can be caused by the following conditions:
• Communication with the device has been lost.
• Device failover has occurred.
• Device information is not yet available because the HP Device Monitor Service is starting.
Table 3 HP Device Monitor Service NT events
DescriptionNT event
HTTP request error.210
1
Cannot deserialize data from common services.220
1
HP Device Monitor Service cannot start.230
HP Device Monitor remoting configuration error.240
The device instance has not been restored. HP Common Services may have been
restarted resulting in this condition. The device instance should be updated and this
condition corrected in a future polling cycle.
250
The device instance has not been restored and has timed-out. HP Common Services
may have been restarted resulting in this condition.
260
HP Common Services device state changed to minor.300
HP Common Services device state changed to major.310
HP Common Services device state changed to critical.320
A request cannot be processed by the HP Device Monitor Service because one of its
dependent components has not started.
330
The HP Agentless Monitoring Service has stopped on the server device. This may
occur when the service is stopped, un-installed or updated. It may also occur when
the server has shutdown or rebooted.
340
The HP Device Monitor Service has detected that the device has already been
configured for monitoring.
400
1
The HP Device Monitor Service was unable to resolve the DNS name to an IP address
for the device.
410
1
The HP Device Monitor Service was unable to configure the device for monitoring
because credential information already exists.
420
1
The HP Device Monitor Service encountered an error while attempting to process
credential information for the device. Verify the following:
430
1
• The device configuration information is correct and the device is up and running
on the network.
• HP Device Monitor Service is running.
• HP Common Service is running.
The HP Device Monitor Service was unable to discover the device. Check the
connection and configuration for the device and try to discover the device again.
440
1
The HP Device Monitor Service was unable to authenticate with the device. Verify
the credentials for the device and try to discover the device again.
450
1
1
This event is not displayed in the SCOM console.
25