HP SCOM Management Packs User Guide Abstract This guide describes the HP extensions for Microsoft System Center Operations Manager that are provided as part of HP Insight Control for Microsoft System Center. This guide is intended for use by system integrators and network administrators who are familiar with HP-branded server system products and Microsoft System Center.
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Contents 1 Overview..................................................................................................4 2 User Guides for HP features for SCOM..........................................................5 3 Support Matrix...........................................................................................6 HP HP HP HP HP HP HP HP HP HP BladeSystem Management Pack (v 2.1) for System Center .........................................................6 ProLiant Agentless Management Pack (v 3.
1 Overview HP Insight Control for Microsoft System Center is a fully integrated product that unifies the management of physical and virtual IT environments, including servers, PCs, storage, networking devices and software. It combines an integrated set of HP extensions with Microsoft System Center to bring native manageability of HP hardware to Microsoft System Center environments. To learn more about this product, see the HP Insight Control Integrations website at: http://www.hp.
2 User Guides for HP features for SCOM There are separate user guides for each of the features in HP Insight Control for Microsoft System Center. For the complete set of documentation, see the Information Library at: http://www.hp.com/go/icsc/docs For each HP feature for SCOM, the following table lists the user guide that describes the feature. Table 1 HP SCOM features and user guides Feature User guide HP BladeSystem Management Pack HP BladeSystem Management Pack (v 2.
3 Support Matrix This chapter provides the support matrix for each of the HP features that integrate with Microsoft System Center Operations Manager (SCOM). NOTE: HP SCOM Management Pack products are English only. However, the installation features and managed Windows servers may run other language versions of Microsoft Windows including English, French, German, Italian, Spanish, Simplified Chinese, and Japanese. HP BladeSystem Management Pack (v 2.
Category Support • Operations Manager 2007 SP1 • Operations Manager 2007 R2 Operating Systems Full support is provided for any ProLiant Gen8 server running the HP ProLiant Agentless Management Service (AMS). Limited support is provided for any bare-metal ProLiant Gen8 server or any ProLiant Gen8 server not running the AMS. Hardware Dependencies Supported on ProLiant Gen8 servers. Other Dependencies The following management packs must be imported: • HP ProLiant Server Management Pack (v 2.
Category Support Hardware Dependencies The managed computers must be HP ProLiant servers currently supported by the HP Insight Management Agents. Other Dependencies The following management packs must be imported: • HP ProLiant Server Management Pack (v 2.1) for System Center or later • HP Monitored ProLiant Server Library Management Pack The following HP SCOM Management Packs features must be installed in the SCOM environment: • HP Device Monitor Console (v 1.
Category Support • Operations Manager 2007 • Operations Manager 2007 SP1 • Operations Manager 2007 R2 Operating Systems The managed computers must be running one of the following operating systems: • Windows Server 2003 x86/x64 • Windows Server 2003 R2 x86/x64 • Windows Server 2008 x86/x64 (including Server Core) • Windows Server 2008 R2/SP1 (including Server Core) • Windows Server 2012 (including Server Core) • Windows Server 2012 R2* NOTE: Update independent.
Category Support HP Insight Management Agents The managed computers must have one of the following products installed, depending on the operating system: • HP Management Agents for VMware ESX 4.x Hardware Dependencies The managed computers must be HP ProLiant servers currently supported by the HP Insight Management Agents. For more information on supported server models, see the ProLiant Server VMware Support Matrix at http:// h18004.www1.hp.com/products/servers/vmware/ supportmatrix/hpvmware.
Category Support Hardware Dependencies None. Other Dependencies The Operations console computer with HP Device Monitor Console installed must have the following installed: • .NET Framework 3.5 SP1 The SCOM environment must have HP Device Monitor Service installed. The Device Monitor Console must be installed on the Operations console computer to use the HP Device Monitor Console task. HP Device Monitor Service (v 1.
1 The DMS must not be installed on a computer on which the SNMP Trap Service is disabled, such as on a computer used as a management server or gateway server for network monitoring using SCOM 2012. HP Custom Data Manager (v 1.
Category Support HP Insight Management Agents Not applicable. ProLiant Support Pack Not applicable. Hardware Dependencies The following HP Virtual Connect Module are supported for management: • Virtual Connect Flex-10 10Gb Ethernet Module • Virtual Connect Flex-10/10D Ethernet Module • Virtual Connect 8Gb 20-Port Fiber Channel Module • Virtual Connect 8Gb 24-Port Fiber Channel Module • Virtual Connect Flex Fabric 10Gb/24-Port Module HP recommends VC Firmware version 3.75 or later.
4 Installing and managing the HP SCOM Management Packs Overview The features available when you choose HP SCOM Management Packs from the HP Insight Control for Microsoft System Center installer can be installed with multiple Microsoft System Center Operations Manager (SCOM) components, including: • The management server • The Operations console • Agent-managed computers This illustration shows the relationships between the HP installation features for SCOM and the Microsoft SCOM components.
Management Packs The HP SCOM Management Packs feature of HP Insight Control for Microsoft System Center includes management pack files that can be imported into SCOM. This feature can be installed on the management server or on the computer that is running the Operations console. Management Pack Name Management Pack files to import1 HP BladeSystem Management Pack for System Center • HewlettPackard.Servers.BladeSystem.mp • HewlettPackard.Servers.Library.
For detailed information about the DMC and DMS, see the HP Device Monitor for Microsoft System Center User Guide. HP Device Monitor Service (DMS) The HP Device Monitor Service (DMS) allows the devices added using the DMC to be managed with HP management packs in SCOM.
Installing HP SCOM features Installation and upgrade considerations NOTE: Ensure that the SCVMM 2012 Console Integration Kit is not installed on the target computer when installing the HP Device Monitor Service computer. If you have previous versions of HP SCOM features installed on your server, read the considerations in this section before you begin the installation.
DMS, DMC, and tools If previous versions of the DMS, DMC, or tools are installed, they are upgraded automatically when you install newer versions of HP Insight Control for Microsoft System Center. When you upgrade a DMS to a newer version, information about the enclosures and servers it manages is preserved. You do not have to migrate enclosures or servers. Installing the HP SCOM Management Packs Follow this procedure to install the HP SCOM Management Packs: 1.
9. If you are upgrading from a previous release of HP Insight Control for Microsoft System Center: a. From the Upgrade Confirmation dialog box, click Yes. b. From the Resume Installation screen, click Next. c. Skip to “Step 12” (page 19). 10. From the License Agreement screen, select I accept the terms in the license agreement and click Next. 11. From the Select features to install screen, select the features to install and click Next.
NOTE: When importing management packs into SCOM, any dependent management packs that have not been installed are reported by SCOM. 15. If the HP ProLiant Linux and VMware Management Pack (HewlettPackard.Servers.Monitored.mp) is installed on this server, you must perform additional installation steps to install the management packs that replace it: a. Install and import the new management packs (including the new HP ProLiant Linux Management Pack and the HP ProLiant VMware Management Pack). b.
1. Install the HP Device Monitor Console (DMC) and HP Device Monitor Service (DMS) features (see “Installing and managing the HP SCOM Management Packs” (page 14)). NOTE: HP BladeSystem enclosures monitored using a previously-installed Enclosure Monitoring Service (EMS) are not available in the DMS until you migrate them in the next step. 2. 3. 4. 5. Optional: Migrate HP BladeSystem enclosures monitored using the previously-installed EMS to the new DMS.
2. The BladeSystem Migration Tool lists the enclosures monitored by this EMS and asks whether to migrate the selected enclosures. To migrate the selected enclosures, enter Yes. NOTE: If you select No, the migration tool exits. The migration tool does not allow you to select individual enclosures to migrate. 3. The tool migrates the enclosures configuration information from the EMS to the DMS. When the migration is complete, the tool asks you to use the DMC to confirm that the enclosures are listed.
5 Troubleshooting This chapter includes troubleshooting tips for problems you might encounter when installing, upgrading, repairing, or uninstalling HP features for SCOM. For troubleshooting information about problems you might encounter when using a management pack, see the user guide for that management pack.
6 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • See the Contact HP worldwide website: http://www.hp.
Warranty information HP will replace defective delivery media for a period of 90 days from the date of purchase. This warranty applies to all Insight Management products. HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service locator website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://www.hp.
7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Glossary CDM Custom Data Manager DMC Device Monitor Console DMS Device Monitor Service OSD Operating System Deployment PSP HP ProLiant Support Pack SCCM System Center Configuration Manager SCOM System Center Operations Manager SCUP System Center Updates Publisher SCVMM System Center Virtual Machine Manager SPP HP Service Pack for ProLiant STK HP Scripting Toolkit SUM HP Smart Update Manager WSUS Windows Server Update Services 27
