HP Insight Diagnostics 9.3 User Guide

Contents
1 HP Insight Diagnostics overview...................................................................5
HP Insight Diagnostics editions...................................................................................................5
Key features and benefits...........................................................................................................5
Theory of operation..................................................................................................................5
System requirements..................................................................................................................6
2 Getting started...........................................................................................7
Installing the Online Edition.......................................................................................................7
Removing the HP Survey utility...............................................................................................7
Removing the HP Survey utility for Windows operating systems.............................................7
Removing the HP Survey utility for Linux operating systems....................................................7
Installing HP Insight Diagnostics for Windows Online Edition.....................................................7
Installing from the HP ProLiant Support Pack........................................................................7
Installing from the Smart Component..................................................................................7
Installing from the HP Service Pack for ProLiant....................................................................7
Installing HP Insight Diagnostics for Linux Online Edition...........................................................8
Installing from the HP ProLiant Linux Support Pack................................................................8
Installing from the Linux RPM Package Manager (RPM).........................................................8
Installing from the HP Service Pack for ProLiant....................................................................8
Locating files..................................................................................................................9
Starting the Online Edition.........................................................................................................9
Starting HP Insight Diagnostics for Windows Online Edition.......................................................9
Starting from the Windows Start menu...............................................................................9
Starting from the HP Systems Insight Manager.....................................................................9
Starting from the HP System Management Homepage..........................................................9
Starting HP Insight Diagnostics for Linux Online Edition from the HP System Management
Homepage.......................................................................................................................10
Starting the Online Edition from a browser............................................................................10
Modifying browser settings on a Linux server.........................................................................10
Starting the Online Edition from Microsoft Internet Explorer in Windows....................................10
Starting the Online Edition from Firefox in Windows or Linux...................................................11
Using the Online Edition from a command line......................................................................11
Using HP Insight Diagnostics commands in Linux....................................................................12
Using HP Insight Diagnostics commands in Windows.............................................................13
Starting the Offline Edition.......................................................................................................13
Starting from the HP ProLiant servers.....................................................................................13
3 Using HP Insight Diagnostics......................................................................16
Using the Survey tab...............................................................................................................16
Scheduling a survey...........................................................................................................17
Saving the survey configuration information...........................................................................17
Deleting a survey session....................................................................................................18
Comparing configurations...................................................................................................18
Using the Diagnose tab...........................................................................................................19
Using the Test tab (HP Insight Diagnostics Offline Edition only)......................................................20
Running a Quick Test..........................................................................................................20
Running a Complete Test.....................................................................................................21
Running a Custom Test........................................................................................................22
Using the Status tab................................................................................................................23
Viewing Diagnose test status................................................................................................23
Viewing offline test status....................................................................................................24
The Log tab............................................................................................................................25
Contents 3