Microsoft Windows Event ID and SNMP Traps Reference Guide

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HP Insight Management Agents 9.1

Microsoft Windows Event ID and SNMP

Traps Reference Guide

Abstract

This guide serves as referential information for the Hewlett-Packard Insight Management Agents software Windows Event ID

and SNMP Traps.

HP Insight Management Agents deliver multisystem access to all key system administration tools for predictive fault management,

access to critical system information, and integration with partner management solutions.

This guide is intended is for a person who installs, administers, and troubleshoots servers and storage systems. HP assumes

you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy

levels.

NOTE: SmartStart CD is available for installing HP Insight Management Agents software on G7 and earlier versions of the

ProLiant servers only. However, for pre-Gen8 and Gen8 ProLiant servers, HP Insight Management Agents can be installed using

the HP Service Pack for ProLiant (HP SPP), and for later servers (Gen8 ProLiant servers), HP Insight Management Agents software

is to be installed using the on-board HP Intelligent Provisioning software.

This guide is intended is for a person who installs, administers, and troubleshoots servers and storage systems. HP assumes

you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy

levels.

HP Part Number: 347870-403

Published: June 2012

Edition: 1.0

Summary of content (131 pages)

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HP Insight Management Agents 9.1 Microsoft Windows Event ID and SNMP Traps Reference Guide Abstract This guide serves as referential information for the Hewlett-Packard Insight Management Agents software Windows Event ID and SNMP Traps. HP Insight Management Agents deliver multisystem access to all key system administration tools for predictive fault management, access to critical system information, and integration with partner management solutions.
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© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. Legal notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software.
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Contents 1 Introduction...............................................................................................4 Windows NT® event log format.................................................................................................4 Agent descriptions....................................................................................................................4 2 Foundation agents......................................................................................
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1 Introduction This document contains a listing of the Microsoft® Windows Server® 2003 Event Log messages associated with SNMP traps, which are generated by the HP Insight Management Agents for Servers for Windows®. Each event entry has the corresponding SNMP trap number used by the agents. Other information on the events in this document includes Event Severity, Event Message, Event Message Source, Event Symptom, and Supporting SNMP Trap Data.
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2 Foundation agents Event Identifiers 256-774 Event identifier: cpqhsmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqhsmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
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Log Severity: Warning (2) Log Message: The Foundation Agents service could not initialize agent “%1”. The data contains the error code. Event identifier: cpqhsmsg.dll - 267 (Hex)0x8435010b (Service Event) Log Severity: Warning (2) Log Message: The Foundation Agents service could not start agent “%1”. The data contains the error code. Event identifier: cpqhsmsg.
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Log Message: The Foundation Agents could not find the SNMP service. Please install the SNMP service to enabled remote management of the server. Event identifier: cpqhsmsg.dll - 768 (Hex)0x84350300 (Service Event) Log Severity: Warning (2) Log Message: The Host Remote Alerter detected an invalid data type within an alert definition. Event identifier: cpqhsmsg.
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SNMP Trap: cpqHo2AppErrorTrap - 11004 in CPQHOST.MIB Symptom: An application has generated an exception. Specific error information is contained in the variable cpqHoSwPerfAppErrorDesc. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHoSwPerfAppErrorDesc Supporting SNMP Trap Description: “[cpqHoSwPerfAppErrorDesc]” NT Event ID: 1162 (Hex)0x8435048a (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Rising Threshold Passed. SNMP Trap: cpqMeRisingAlarmExtended - 10005 in CPQTHRSH.
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• cpqMeAlarmSeverity • cpqMeAlarmExtendedDescription Supporting SNMP Trap Description: “[cpqMeAlarmOwner]: Variable [cpqMeAlarmVariable] has value [cpqMeAlarmValue] <= [cpqMeAlarmFallingThreshold].” NT Event ID: 1164 (Hex)0x8435048c (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: Critical Rising Threshold Passed. SNMP Trap: cpqMeCriticalRisingAlarmExtended - 10007 in CPQTHRSH.MIB Symptom: Critical Rising Threshold passed. An alarm entry has crossed its critical rising threshold.
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NT Event ID: 1166 (Hex)0x8435048e (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: %1 SNMP Trap: cpqHoProcessEventTrap - 11011 in CPQHOST.MIB Symptom: A monitored process has either started or stopped running. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHoSwRunningTrapDesc Supporting SNMP Trap Description: “[cpqHoSwRunningTrapDesc]” NT Event ID: 1167 (Hex)0x8435048f (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The cluster resource %4 has become degraded.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqClusterNetworkName Supporting SNMP Trap Description: “Cluster network [cpqClusterNetworkName] has become degraded.” NT Event ID: 1170 (Hex)0xc4350492 (cpqhsmsg.dll) Log Severity: Error (3) Log Message: The cluster network %4 has failed. SNMP Trap: cpqClusterNetworkFailed - 15008 in CPQCLUS.MIB Symptom: This trap is sent any time the condition of a cluster network has failed.
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Supporting SNMP Trap Description: “Cluster service on [cpqClusterNodeName] has failed.” NT Event ID: 1173 (Hex)0x84350495 (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The Processor Performance Instance, '%4' is degraded with Processor Time of %5 percent. SNMP Trap: cpqOsCpuTimeDegraded - 19001 in CPQWINOS.MIB Symptom: The Processor Time performance property is set to degraded.
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NT Event ID: 1176 (Hex)0xc4350498 (cpqhsmsg.dll) Log Severity: Error (3) Log Message: The Cache Performance Instance, '%4' is failed with Cache Copy Read Hits of %5 percent. SNMP Trap: cpqOsCacheCopyReadHitsFailed - 19004 in CPQWINOS.MIB Symptom: The Cache CopyReadHits performance property is set to critical.
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Supporting SNMP Trap Description: “The PagingFile performance instance, [cpqOsPagingFileInstance] is critical with PagingFile Usage of [cpqOsPageFileUsagePercent] percent.” NT Event ID: 1179 (Hex)0x8435049b (cpqhsmsg.dll) Log Severity: Warning (2) Log Message: The Logical Disk Performance Instance, '%4' is degraded with Disk Busy Time of %5 percent. SNMP Trap: cpqOsLogicalDiskBusyTimeDegraded - 19007 in CPQWINOS.MIB Symptom: The LogicalDisk BusyTime performance property is set to degraded.
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NT Event ID: 1182 (Hex) 0x4435049E (cpqhsmsg.dll) Log Severity: Informational (1) Log Message: A change in the health status of the server has occurred, the status is now: %4 SNMP Trap: cpqHoMibHealthStatusArrayChangeTrap - 11020 in CPQHOST.MIB Symptom: This trap will be sent when a change in the system health status has occurred.
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Remote Access Service may correct this error. For more information, see the Management Agents Asynchronous Management documentation. Event Identifiers 2048-2359 Event identifier: cpqhsmsg.dll - 2048 (Hex)0x84350800 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 2101 (Hex)0x84350835 (Service Event) Log Severity: Warning (2) Log Message: Unable to acquire the CPU performance data. This error can be caused by a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 2304 (Hex)0x84350900 (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 2315 (Hex)0x8435090b (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent did not respond to a request. The data contains the error code. Event identifier: cpqhsmsg.dll - 2316 (Hex)0x8435090c (Service Event) Log Severity: Warning (2) Log Message: The Threshold Agent received an unknown action code from the service. The data contains the action code. Event identifier: cpqhsmsg.
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Event identifier: cpqhsmsg.dll - 3074 (Hex)0x84350c02 (Service Event) Log Severity: Warning (2) Log Message: Could not create the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 3075 (Hex)0x84350c03 (Service Event) Log Severity: Warning (2) Log Message: Unable to read “%1” from the registry. This error can be caused by a corrupt registry or a low memory condition.
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Log Message: Could not read the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 3844 (Hex)0x84350f04 (Service Event) Log Severity: Warning (2) Log Message: Could not write the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.
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Log Severity: Information (1) Log Message: Resource status is initializing. The Cluster service is starting. Event identifier: cpqhsmsg.dll - 3865 (Hex)0x44350f19 (Service Event) Log Severity: Information (1) Log Message: Resource status is pending. The Cluster service is starting or the resource is being put back online or being taken offline. Event identifier: cpqhsmsg.dll - 3866 (Hex)0x44350f1a (Service Event) Log Severity: Information (1) Log Message: Resource status is online pending.
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Log Severity: Warning (2) Log Message: Could not enumerate the cluster's networks. The Cluster service may not be running. Try to restart the Cluster service. Event Identifiers 4352-4626 Event identifier: cpqhsmsg.dll - 4352 (Hex)0x84351100 (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent could not allocate memory. The data contains the error code. Event identifier: cpqhsmsg.
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Log Severity: Warning (2) Log Message: The External Status MIB Agent got an unexpected error code while waiting for an event. The data contains the error code. Event identifier: cpqhsmsg.dll - 4363 (Hex)0x8435110b (Service Event) Log Severity: Warning (2) Log Message: The External Status MIB Agent did not respond to a request. The data contains the error code. Event identifier: cpqhsmsg.
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Log Message: Could not read from the registry sub-key. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.dll - 4610 (Hex)0x84351202 (Service Event) Log Severity: Warning (2) Log Message: Could not write the registry sub-key: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqhsmsg.
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3 Storage agents Event Identifiers 256-774 Event identifier: cpqstmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqstmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not allocate memory. The data contains the error code. Event identifier: cpqstmsg.
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Log Severity: Warning (2) Log Message: The Storage Agents service could not start agent “%1”. The data contains the error code. Event identifier: cpqstmsg.dll - 268 (Hex)0x8435010c (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service detected an invalid state for agent “%1”. The data contains the state. Event identifier: cpqstmsg.dll - 269 (Hex)0x8435010d (Service Event) Log Severity: Warning (2) Log Message: The Storage Agents service could not stop agent “%1”.
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Log Message: Could not read from the registry subkey. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 514 (Hex)0x84350202 (Service Event) Log Severity: Warning (2) Log Message: Could not write the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.
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Event identifier: cpqstmsg.dll - 773 (Hex)0xc4350305 (Service Event) Log Severity: Error (3) Log Message: The Remote Alerter Agent received an error on WaitForMultipleObjects call. The data contains the error code. Event identifier: cpqstmsg.dll - 774 (Hex)0xc4350306 (Service Event) Log Severity: Error (3) Log Message: The Remote Alerter Agent received an error on ResetEvent call. The data contains the error code. Event Identifiers 1061-1098 NT Event ID: 1061 (Hex)0xc4350425 (cpqstmsg.
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Log Severity: Error (3) Event Title: Drive Array Spare Drive Status Change. Log Message: The spare drive in slot %4, port %5, bay %6 has a new status of %2. SNMP Trap: cpqDa4SpareStatusChange - 3017 in CPQIDA.MIB Symptom: Spare Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array spare drive. The variable cpqDaSpareStatus indicates the current spare drive status. User Action: If the spare drive status is failed, replace the drive.
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Log Message: The array accelerator board attached to the array controller in slot %4 has a new status of %2. SNMP Trap: cpqDa5AccelStatusChange - 3025 in CPQIDA.MIB Symptom: Accelerator Board Status Change. This trap indicates that the agent has detected a change in the status of an array accelerator cache board. The current status is represented by the variable cpqDaAccelStatus. User Action: If the accelerator board status is permDisabled(5), you may need to replace the accelerator board.
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Symptom: Accelerator Board Battery Failed. This trap indicates that the agent has detected a battery failure associated with the array accelerator cache board. User Action: Replace the Accelerator Cache Board. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqDaCntlrSlot • cpqDaCntlrModel • cpqDaAccelSerialNumber • cpqDaAccelTotalMemory Supporting SNMP Trap Description: “Battery status is failed.” NT Event ID: 1068 (Hex)0xc435042c (cpqstmsg.
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Log Severity: Error (3) Event Title: SCSI Physical Drive Status Change. Log Message: The SCSI physical drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqScsi5PhyDrvStatusChange - 5020 in CPQSCSI.MIB Symptom: Physical Drive Status Change. The Storage Agent has detected a change in the status of a SCSI physical drive. The current physical drive status is indicated in the cpqScsiPhyDrvStatus variable.
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Symptom: Storage System temperature failure. The agent has detected that a temperature status has been set to failed. The storage system is shut down. User Action: Shut down the storage system as soon as possible. Insure that the storage system environment is being cooled properly and that no components are overheated. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsBoxTempStatus Supporting SNMP Trap Description: “Storage System will be shut down.
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Log Message: Drive Array Physical Drive Monitoring is not enabled. The physical drive in slot %4, port %5, bay %6 with serial number “%7”, does not have drive threshold monitoring enabled. Event Identifiers 1101-1199 NT Event ID: 1101 (Hex)0x8435044d (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Side Panel Removed. Log Message: The side panel has been removed on the %6 %7 storage system connected to SCSI bus %5 of the controller in slot %4.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsBoxFltTolPwrSupplyStatus Supporting SNMP Trap Description: “A storage system power supply unit has become degraded.” NT Event ID: 1107 (Hex)0xc4350453 (cpqstmsg.dll) Log Severity: Error (3) Event Title: SCSI Tape Drive Status Change. Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqTape4PhyDrvStatusChange - 5016 in CPQSCSI.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqTapePhyDrvCondition Supporting SNMP Trap Description: “Status is now [cpqTapePhyDrvCondition].” NT Event ID: 1121 (Hex)0x84350461 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: IDE Drive Status Degraded. Log Message: The IDE drive %4 has a degraded status and should be scheduled for replacement. SNMP Trap: cpqIdeDriveDegraded - 14001 in CPQIDE.MIB Symptom: An IDE drive status has been set to degraded.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqFcaLogDrvBoxIndex • cpqFcaLogDrvIndex • cpqFcaLogDrvStatus • cpqFcaLogDrvOsName • cpqFcaLogDrvFaultTol • cpqFcaLogDrvSize Supporting SNMP Trap Description: “Status is now [cpqFcaLogDrvStatus].” NT Event ID: 1146 (Hex)0xc435047a (cpqstmsg.dll) Log Severity: Error (3) Event Title: External Array Physical Drive Status Change.
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Symptom: External Array Spare Drive Status Change. This trap indicates that the agent has detected a change in the status of an External Channel Array spare drive. The variable cpqFcaSpareStatus indicates the current spare drive status. The variable cpqFcaSpareBusNumber indicates the SCSI bus number associated with this drive. User Action: If the spare drive status is failed, replace the drive.
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SNMP Trap: cpqFca2AccelBadDataTrap - 16018 in CPQFCA.MIB Symptom: External Array Accelerator Board Bad Data. This trap indicates that the agent has detected an Array Accelerator Cache Board that has lost battery power. If data was being stored in the accelerator memory when the system lost power, that data has been lost. User Action: Verify that no data has been lost.
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User Action: If the controller status is offline(4), access to the storage box has been lost. Check the storage box and all fibre channel connections for problems. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqFcaCntlrBoxIoSlot • cpqFcaCntlrStatus • cpqFcaCntlrModel • cpqFcaCntlrSerialNumber • cpqFcaAccelTotalMemory Supporting SNMP Trap Description: “Status is now [cpqFcaCntlrStatus].” NT Event ID: 1152 (Hex)0x84350480 (cpqstmsg.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsPowerSupplyBay • cpqSsPowerSupplyStatus • cpqSsPowerSupplySerialNumber • cpqSsPowerSupplyBoardRevision • cpqSsPowerSupplyFirmwareRevision Supporting SNMP Trap Description: “Storage system power supply status changed to [cpqSsPowerSupplyStatus].” NT Event ID: 1154 (Hex)0x84350482 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Power Supply UPS Status Change.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsTempSensorLocation • cpqSsTempSensorStatus • cpqSsTempSensorCurrentValue Supporting SNMP Trap Description: “Storage system temperature sensor status changed to [cpqSsTempSensorStatus].” NT Event ID: 1156 (Hex)0x84350484 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library Failed.
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Symptom: Tape Library Degraded. The Insight Agent has detected that an autoloader unit is in a degraded condition. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqTapeLibrarySerialNumber Supporting SNMP Trap Description: “Tape library [cpqTapeLibrarySerialNumber] is in a degraded condition.” NT Event ID: 1159 (Hex)0x84350487 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: SCSI Tape Library Door Open.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqCdLibraryCntlrIndex • cpqCdLibraryBusIndex • cpqCdLibraryScsiIdIndex • cpqCdLibraryStatus Supporting SNMP Trap Description: “Status is now [cpqCdLibraryStatus].” NT Event ID: 1164 (Hex)0x8435048c (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Controller Status Change. Log Message: The Drive Array Controller in slot %4 has a new status of %5. SNMP Trap: cpqDa5CntlrStatusChange - 3028 in CPQIDA.
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• cpqDaCntlrSlot • cpqDaCntlrPartnerSlot Supporting SNMP Trap Description: “Controller in slot [cpqDaCntlrSlot] is now active.” NT Event ID: 1173 (Hex)0x84350495 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Fibre Channel Tape Controller Status Change. Log Message: Fibre Channel tape controller with world wide name “%4” has a new status of %5. SNMP Trap: cpqFcTapeCntlrStatusChange - 16008 in CPQFCA.MIB Symptom: Fibre Channel Tape Controller Status Change.
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Log Severity: Warning (2) Event Title: Fibre Channel Tape Library Door Status Change. Log Message: The Fibre Channel tape library on tape controller with world wide name “%4”, SCSI bus %5, SCSI target %6, has a new door status of %7. SNMP Trap: cpqFcTapeLibraryDoorStatusChange - 16010 in CPQFCA.MIB Symptom: Fibre Channel Tape Library Door Status Change. This trap indicates that the agent has detected a change in the door status of a Fiber Channel Tape library.
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Log Message: The Fibre Channel tape drive on tape controller with world wide name “%4”, SCSI bus %5, SCSI target %6, requires cleaning. SNMP Trap: cpqFcTapeDriveCleaningRequired - 16012 in CPQFCA.MIB Symptom: Fibre Channel Tape Drive Cleaning Required trap. The agent has detected a tape drive that needs to have a cleaning tape inserted and run. This causes the tape drive heads to be cleaned.
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• cpqSsChassisName • cpqSsChassisTime • cpqFcaCntlrBoxIoSlot Supporting SNMP Trap Description: “Controller in I/O slot [cpqFcaCntlrBoxIoSlot] is now active on chassis [cpqSsChassisName].” NT Event ID: 1180 (Hex)0x8435049c (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Library Status Change. Log Message: The tape library in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeLibraryStatusChange - 3031 in CPQIDA.
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• cpqDaTapeLibraryScsiTarget • cpqDaTapeLibraryScsiLun • cpqDaTapeLibraryDoorStatus Supporting SNMP Trap Description: “The door is [cpqDaTapeLibraryDoorStatus] for tape library.” NT Event ID: 1182 (Hex)0x8435049e (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Status Change. Log Message: The tape drive in slot %4, SCSI bus %5, SCSI target %6 has a new status of %7. SNMP Trap: cpqDa2TapeDriveStatusChange - 3032 in CPQIDA.MIB Symptom: Tape Drive Status Change.
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Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in slot %4, SCSI bus %5, SCSI target %6 needs to be replaced. SNMP Trap: cpqDaTapeDriveCleanTapeReplace - 3024 in CPQIDA.MIB Symptom: Tape Drive Cleaning Tape Needs Replacing. The agent has detected that an autoloader tape unit has a cleaning tape that has been fully used and therefore needs to be replaced with a new cleaning tape.
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User Action: If the physical drive status is smartError(3), failed(4) or, ssdWearOut(5) replace the drive. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqIdeAtaDiskControllerIndex • cpqIdeAtaDiskIndex • cpqIdeAtaDiskModel • cpqIdeAtaDiskFwRev • cpqIdeAtaDiskSerialNumber • cpqIdeAtaDiskStatus • cpqIdeAtaDiskChannel • cpqIdeAtaDiskNumber Supporting SNMP Trap Description: “Status is now [cpqIdeAtaDiskStatus] for the ATA disk.” NT Event ID: 1187 (Hex)0x843504a3 (cpqstmsg.
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User Action: If the fan status is degraded or failed, replace any failed fans. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqSsBackplaneIndex • cpqSsBackplaneVendor • cpqSsBackplaneModel • cpqSsBackplaneSerialNumber • cpqSsBackplaneFanStatus Supporting SNMP Trap Description: “Storage system fan status changed to [cpqSsBackplaneFanStatus].” NT Event ID: 1189 (Hex)0x843504a5 (cpqstmsg.
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SNMP Trap: cpqSsExBackplanePowerSupplyStatusChange - 8024 in CPQSTSYS.MIB Symptom: Storage System Power Supply Status Change. The agent has detected a change in the power supply status of a storage system. The variable cpqSsBackplaneFtpsStatus indicates the current status. User Action: If the power supply status is degraded, restore power or replace the failed power supply.
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Log Message: The tape drive with SCSI target %6 connected to SCSI bus %5 of the controller in slot %4 has a new status of %2. SNMP Trap: cpqTape5PhyDrvStatusChange - 5019 in CPQSCSI.MIB Symptom: Tape Drive Status Change. The Storage Agent has detected a change in the status of a tape drive. The current physical drive status is indicated in the cpqTapePhyDrvStatus variable.
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Event Title: External Tape Drive Cleaning Required. Log Message: The tape drive at location “%4” requires cleaning. SNMP Trap: cpqExtTapeDriveCleaningRequired - 16024 in CPQFCA.MIB Symptom: External Tape Drive Cleaning Required trap. The agent has detected a tape drive that needs to have a cleaning tape inserted and run. This causes the tape drive heads to be cleaned.
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SNMP Trap: cpqSsExRecoveryServerStatusChange - 8025 in CPQSTSYS.MIB Symptom: Storage System Recovery Server Option Status Change. The agent has detected a change in the recovery server option status of a storage system. The variable cpqSsChassisRsoStatus indicates the current status. User Action: If the RSO status is noSecondary(6) or linkDown(7), Be sure that the secondary server is operational and that all cables are connected properly.
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Log Message: The tape library at location “%4”, has a new door status of %7. SNMP Trap: cpqExtTapeLibraryDoorStatusChange - 16027 in CPQFCA.MIB Symptom: External Tape Library Door Status Change. This trap indicates that the agent has detected a change in the door status of an External Tape library. The variable cpqFcTapeLibraryDoorStatus indicates the current tape library door status. User Action: If the tape library door is open, close the tape library door.
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Event Identifiers 1200-1294 NT Event ID: 1200 (Hex)0x843504b0 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Logical Drive Status Change. Log Message: Logical drive number %5 on the array controller in %4 has a new status of %2. SNMP Trap: cpqDa6LogDrvStatusChange - 3034 in CPQIDA.MIB Symptom: Logical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array logical drive.
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Symptom: Physical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array physical drive. The variable cpaDaPhyDrvStatus indicates the current physical drive status. User Action: If the physical drive status is failed(3) or predictive Failure(4), replace the drive.
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Event Title: Drive Array Accelerator Status Change. Log Message: The array accelerator board attached to the array controller in %4 has a new status of %2. SNMP Trap: cpqDa6AccelStatusChange - 3038 in CPQIDA.MIB Symptom: Accelerator Board Status Change. This trap indicates that the agent has detected a change in the status of an array accelerator cache board. The current status is represented by the variable cpqDaAccelStatus.
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Log Message: The array accelerator board attached to the array controller in %4 is reporting a battery failure. SNMP Trap: cpqDa6AccelBatteryFailed - 3040 in CPQIDA.MIB Symptom: Accelerator Board Battery Failed. This trap indicates that the agent has detected a battery failure associated with the array accelerator cache board. User Action: Replace the Accelerator Cache Board.
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SNMP Trap: cpqDa6TapeLibraryDoorStatusChange - 3042 in CPQIDA.MIB Symptom: Tape Library Door Status Change. This trap indicates that the agent has detected a change in the door status of a tape library. The variable cpqDaTapeLibraryDoorStatus indicates the current tape library door status. The variable cpqDaTapeLibraryScsiTarget indicates the SCSI ID of the tape library. User Action: If the tape library door is open, close the tape library door.
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NT Event ID: 1210 (Hex)0x843504ba (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Cleaning Required. Log Message: The tape drive in %4, SCSI bus %5, SCSI target %6 requires cleaning. SNMP Trap: cpqDa6TapeDriveCleaningRequired - 3044 in CPQIDA.MIB Symptom: Tape Drive Cleaning Required trap. The agent has detected a tape drive that needs to have a cleaning tape inserted and run. This causes the tape drive heads to be cleaned.
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Log Severity: Warning (2) Event Title: Storage System Fan Status Change. Log Message: The %6 %7 storage system connected to SCSI bus %5 of the controller in %4 has a new status of %2. SNMP Trap: cpqSs5FanStatusChange - 8026 in CPQSTSYS.MIB Symptom: Storage System fan status change. The agent has detected a change in the Fan Status of a storage system. The variable cpqSsBoxFanStatus indicates the current fan status. User Action: If the fan status is degraded or failed, replace any failed fans.
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Supporting SNMP Trap Description: “Storage System temperature status changed to [cpqSsBoxTempStatus].” NT Event ID: 1214 (Hex)0x843504be (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fault Tolerant Power Supply Status Change. Log Message: The fault tolerant power supply in the %6 %7 storage system connected to SCSI bus %5 of the controller in %4 has a new status of %2. SNMP Trap: cpqSs5PwrSupplyStatusChange - 8028 in CPQSTSYS.
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• cpqFcaHostCntlrWorldWideName • cpqFcaHostCntlrWorldWidePortName Supporting SNMP Trap Description: “Host controller has a new status of [cpqFcaHostCntlrStatus].” NT Event ID: 1216 (Hex)0x843504c0 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Physical Drive Status Change. Log Message: The physical drive in %4, %5 with serial number “%7”, has a new status of %2. SNMP Trap: cpqDa7PhyDrvStatusChange - 3046 in CPQIDA.MIB Symptom: Physical Drive Status Change.
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• cpqDaSpareCntlrIndex • cpqDaSparePhyDrvIndex • cpqDaSpareStatus • cpqDaSpareLocationString • cpqDaSpareDrvBusNumber Supporting SNMP Trap Description: “Spare Status is now [cpqDaSpareStatus].” NT Event ID: 1218 (Hex)0x843504c2 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. Log Message: The %6 %7 storage system connected to %5 of the controller in%4 has a new status of %2. SNMP Trap: cpqSs6FanStatusChange - 8029 in CPQSTSYS.
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• cpqSsBoxCntlrHwLocation • cpqSsBoxCntlrIndex • cpqSsBoxBusIndex • cpqSsBoxVendor • cpqSsBoxModel • cpqSsBoxSerialNumber • cpqSsBoxTempStatus • cpqSsBoxLocationString Supporting SNMP Trap Description: “Storage System temperature status changed to [cpqSsBoxTempStatus].” NT Event ID: 1220 (Hex)0x843504c4 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fault Tolerant Power Supply Status Change.
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User Action: If the physical drive status is predictiveFailure(3), failed(5), ssdWearOut(10) or, notAuthenticated(12) replace the drive. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSasHbaHwLocation • cpqSasPhyDrvLocationString • cpqSasPhyDrvHbaIndex • cpqSasPhyDrvIndex • cpqSasPhyDrvStatus • cpqSasPhyDrvType • cpqSasPhyDrvModel • cpqSasPhyDrvFWRev • cpqSasPhyDrvSerialNumber • cpqSasPhyDrvSasAddress Supporting SNMP Trap Description: “Status is now [cpqSasPhyDrvStatus].
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{ sysName, cpqHoTrapFlags, cpqSasHbaHwLocation, cpqSasTapeDrvLocationString, cpqSasTapeDrvHbaIndex, cpqSasTapeDrvIndex, cpqSasTapeDrvName, cpqSasTapeDrvFWRev, cpqSasTapeDrvSerialNumber, cpqSasTapeDrvSasAddress, cpqSasTapeDrvStatus } NT Event ID: 1224 (Hex)0x843504c8 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Partner Controller Status Change. Log Message: The Drive Array Controller in %4 has a Drive Array Partner Controller with serial number %5. This Partner Controller has a new status of %2.
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Supporting SNMP Trap Data { sysName, cpqHoTrapFlags, cpqSasHbaHwLocation, cpqSasPhyDrvLocationString, cpqSasPhyDrvHbaIndex, cpqSasPhyDrvIndex, cpqSasPhyDrvType, cpqSasPhyDrvModel, cpqSasPhyDrvFWRev, cpqSasPhyDrvSerialNumber, cpqSasPhyDrvSasAddress, cpqSasPhyDrvSSDWearStatus} NT Event ID: 1227 (Hex)0x843504cb (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Physical Drive SSD Wear Status Change.
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Log Message: Could not write the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.dll - 1283 (Hex)0x84350503 (Service Event) Log Severity: Warning (2) Log Message: Could not read the registry subkey: “%1”. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.
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Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other components of the Storage Agents. Reinstall the entire Storage Agents package to correct this error. Event identifier: cpqstmsg.dll - 1800 (Hex)0x84350708 (Service Event) Log Severity: Warning (2) Log Message: Unable to read security configuration information. SNMP sets have been disabled. Cause: This can be cause by an invalid or missing configuration or by a corrupt registry.
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Log Message: “%1”. The data contains the error code. Event identifier: cpqstmsg.dll - 3588 (Hex)0x84350e04 (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent could not read the registry value “%1”. The data contains the error code. Event identifier: cpqstmsg.dll - 3589 (Hex)0x84350e05 (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent found an incorrect type for registry value “%1”. The data contains the type found. Event identifier: cpqstmsg.
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Event identifier: cpqstmsg.dll - 3600 (Hex)0x84350e10 (Service Event) Log Severity: Warning (2) Log Message: The IDE Agent received an unknown action code from the service. The data contains the action code. Event identifier: cpqstmsg.dll - 4097 (Hex)0x84351001 (Service Event) Log Severity: Warning (2) Log Message: Could not read from the registry subkey. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqstmsg.
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4 Server agents Event Identifiers 256-774 Event identifier: cpqsvmsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service detected an error. The insertion string is: %1. The data contains the error code. Event identifier: cpqsvmsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not allocate memory. The data contains the error code. Event identifier: cpqsvmsg.
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Log Severity: Warning (2) Log Message: The Server Agents service could not initialize agent “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 267 (Hex)0x8435010b (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service could not start agent “%1”. The data contains the error code. Event identifier: cpqsvmsg.dll - 268 (Hex)0x8435010c (Service Event) Log Severity: Warning (2) Log Message: The Server Agents service detected an invalid state for agent “%1”.
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Event identifier: cpqsvmsg.dll - 769 (Hex)0x84350301 (Service Event) Log Severity: Warning (2) Log Message: The Remote Alerter Agent detected an error while attempting to log an alert remotely. The data contains the error code. Event identifier: cpqsvmsg.dll - 770 (Hex)0x84350302 (Service Event) Log Severity: Warning (2) Log Message: The Remote Alerter Agent detected an error while attempting to retrieve data from key = %1 in the registry. The data contains the error code. Event identifier: cpqsvmsg.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “The Advanced Memory Protection subsystem has engaged the online spare memory.” NT Event ID: 1026 (Hex)0x84350402 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Advanced Memory Protection sub-system has detected a memory fault. The Mirrored Memory has been activated. Schedule server down time to replace the memory. SNMP Trap: cpqHeResilientMemMirroredMemoryEngaged - 6051 in CPQHLTH.
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Supporting SNMP Trap Description: “The Advanced Memory Protection subsystem has engaged the XOR memory.” NT Event ID: 1029 (Hex)0x44350405 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The Fault Tolerant Power Supply Sub-system has returned to a redundant state. SNMP Trap: cpqHe3FltTolPowerRedundancyRestored - 6054 in CPQHLTH.MIB Symptom: The Fault Tolerant Power Supplies have returned to a redundant state for the specified chassis.
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• cpqHeResMem2ModuleSize • cpqSiServerSystemId Supporting SNMP Trap Description: “Correctable memory errors require a replacement of the memory module in slot [cpqHeResMem2BoardNum], socket [cpqHeResMem2ModuleNum], Cpu [cpqHeResMem2CpuNum] Riser [cpqHeResMem2RiserNum].” Correctable/uncorrectable memory errors require a replacement of the memory module in slot [[cpqHeResMem2BoardNum]], cpu [cpqHeResMem2CpuNum], riser [cpqHeResMem2RiserNum], socket [cpqHeResMem2ModuleNum].
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Log Severity: Error (3) Log Message: A memory board or cartridge bus error has been detected in the memory subsystem. SNMP Trap: cpqHe5ResMemBoardBusError- 6067 in CPQHLTH.MIB Symptom: Memory board, cartridge, or riser bus error detected. An Advanced Memory Protection sub-system board, cartridge, or riser bus error has been detected. Value 0 for CPU means memory is not processor-based. User Action: Replace the indicated board or cartridge or Riser.
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• cpqHeFltTolPowerSupplySerialNumber • cpqHeFltTolPowerSupplyAutoRev • cpqHeFltTolPowerSupplyFirmwareRev • cpqHeFltTolPowerSupplySparePartNum • cpqSiServerSystemId Supporting SNMP Trap Description: “The Power Supply AC power loss in [sysName], Bay [cpqHeFltTolPowerSupplyBay], Status [cpqHeFltTolPowerSupplyStatus], Model [cpqHeFltTolPowerSupplyModel], Serial Num [cpqHeFltTolPowerSupplySerialNumber], Firmware [cpqHeFltTolPowerSupplyFirmwareRev].” NT Event ID: 1072 (Hex)0x84350430 (cpqsvmsg.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeThermalDegradedAction Supporting SNMP Trap Description: “Temperature out of range. Shutdown may occur.” NT Event ID: 1084 (Hex)0x4435043c (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The Thermal Temperature Condition has been set to OK. The server's temperature has returned to its normal operating range. SNMP Trap: cpqHe3ThermalTempOk - 6019 in CPQHLTH.MIB Symptom: The temperature status has been set to OK.
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Log Severity: Information (1) Log Message: A System Fan Condition has been set to OK. The server's system fan has resumed normal operation. SNMP Trap: cpqHe3ThermalSystemFanOk - 6022 in CPQHLTH.MIB Symptom: The system fan status has been set to OK. Any previously non-operational system fans have returned to normal operation. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “System fan has returned to normal operation.” NT Event ID: 1088 (Hex)0xc4350440 (cpqsvmsg.
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NT Event ID: 1091 (Hex)0x44350443 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: The server is operational again. The server has previously been shut down due to a thermal anomaly and has just become operational again. SNMP Trap: cpqHe3ThermalConfirmation - 6026 in CPQHLTH.MIB Symptom: The server is operational again. The server has previously been shut down due to a thermal anomaly on the server and has just become operational again.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqSm2CntlrBadLoginAttemptsThresh Supporting SNMP Trap Description: “More than [cpqSm2CntlrBadLoginAttemptsThresh] unauthorized login attempts detected.” NT Event ID: 1109 (Hex)0xc4350455 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: The Remote Insight Board has detected a battery failure. SNMP Trap: cpqSm2BatteryFailed - 9004 in CPQSM2.MIB Symptom: Remote Insight Battery Failed.
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SNMP Trap: cpqSm2BatteryDisconnected - 9007 in CPQSM2.MIB Symptom: Remote Insight Battery Disconnected. The Remote Insight battery cable has been disconnected. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “Remote Insight battery disconnected.” NT Event ID: 1113 (Hex)0x84350459 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Remote Insight Board has detected that the keyboard cable is disconnected.
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• cpqSeCpuUnitIndex • cpqSeCpuSlot • cpqSeCpuName • cpqSeCpuSpeed • cpqSeCpuStep • cpqSeCpuStatus • cpqSeCpuExtSpeed • cpqSeCpuSocketNumber • cpqSeCpuHwLocation Supporting SNMP Trap Description: “Processor in Slot [cpqSeCpuSlot] status change to [cpqSeCpuStatus].” SNMP Trap: cpqSeCpuPowerPodstatusChange - 1007 in CPQSTDEQ.MIB Symptom: This Trap is sent if CPU Power Pod status changes. User Action: None.
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Supporting SNMP Trap Description: “Hood is removed from unit.” NT Event ID: 1116 (Hex)0x8435045c (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: The Remote Insight Board has detected that the mouse cable is disconnected. SNMP Trap: cpqSm2MouseCableDisconnected - 9009 in CPQSM2.MIB Symptom: Mouse Cable Disconnected. The Remote Insight mouse cable has been disconnected. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “Remote Insight mouse cable disconnected.
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NT Event ID: 1123 (Hex)0x84350463 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: Post Errors were detected. One or more Power-On-Self-Test errors were detected during server startup. SNMP Trap: cpqHe3PostError - 6027 in CPQHLTH.MIB Symptom: One or more POST errors occurred. Power On Self-Test (POST) errors occur during the server restart process. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “Errors occurred during server restart.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeFltTolPowerSupplyChassis • cpqHeFltTolPowerSupplyBay • cpqHeFltTolPowerSupplyStatus • cpqHeFltTolPowerSupplyModel • cpqHeFltTolPowerSupplySerialNumber • cpqHeFltTolPowerSupplyAutoRev • cpqHeFltTolPowerSupplyFirmwareRev • cpqHeFltTolPowerSupplySparePartNum • cpqSiServerSystemId Supporting SNMP Trap Description: “The Power Supply is Failed on Chassis [cpqHeFltTolPowerSupplyChassis], Bay [cpqHeFltTolPowerSupplyBay], Status [cpqH
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NT Event ID: 1128 (Hex)0x84350468 (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: Fault Tolerant Power Supply Removed. A hot-plug fault tolerant power supply has been removed from the system. SNMP Trap: cpqHe3FltTolPowerSupplyRemoved - 6034 in CPQHLTH.MIB Symptom: A Fault Tolerant Power Supply has been removed from the specified chassis and bay location.
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SNMP Trap: cpqHe3FltTolFanRedundancyLost - 6037 in CPQHLTH.MIB Symptom: The Fault Tolerant Fans have lost redundancy for the specified chassis. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqHeFltTolFanChassis Supporting SNMP Trap Description: “The Fans are no longer redundant on Chassis [cpqHeFltTolFanChassis].” NT Event ID: 1132 (Hex)0x4435046c (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Fan Inserted. A hot-plug fan has been inserted into the system.
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• cpqHeTemperatureChassis • cpqHeTemperatureLocale Supporting SNMP Trap Description: “Temperature Exceeded on Chassis [cpqHeTemperatureChassis], Location [cpqHeTemperatureLocale].” NT Event ID: 1135 (Hex)0x8435046f (cpqsvmsg.dll) Log Severity: Warning (2) Log Message: A Temperature Sensor Condition has been set to degraded. The system may or may not shut down depending on the state of the thermal degraded action value '%6'. SNMP Trap: cpqHe3TemperatureDegraded - 6041 in CPQHLTH.
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• cpqHePwrConvChassis • cpqHePwrConvSlot • cpqHePwrConvSocket Supporting SNMP Trap Description: “The Power Converter Degraded on Chassis [cpqHePwrConvChassis], Slot [cpqHePwrConvSlot], Socket [cpqHePwrConvSocket].” NT Event ID: 1138 (Hex)0xc4350472 (cpqsvmsg.dll) Log Severity: Error (3) Log Message: The DC-DC power converter is in a failed state. Replace the power converter. SNMP Trap: cpqHe3PowerConverterFailed - 6044 in CPQHLTH.
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• cpqSiHotPlugSlotChassis • cpqSiHotPlugSlotIndex Supporting SNMP Trap Description: “Hot Plug Slot Board Removed from Chassis [cpqSiHotPlugSlotChassis], Slot [cpqSiHotPlugSlotIndex].” NT Event ID: 1141 (Hex)0x44350475 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Hot Plug PCI Board Inserted. A hot plug PCI adapter has been inserted into the system. SNMP Trap: cpqSiHotPlugSlotBoardInserted - 2009 in CPQSINFO.MIB Symptom: Hot Plug Slot Board Inserted.
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to reflect the new rack name. It may take several minutes for the rack name change to be propagated throughout the entire rack. User Action: None. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackSerialNum • cpqRackTrapSequenceNum Supporting SNMP Trap Description: “The rack name has changed to [cpqRackName].” NT Event ID: 1144 (Hex)0x44350478 (cpqsvmsg.dll) Log Severity: Information (1) Log Message: Rack Enclosure Name Changed.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureModel • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] has been removed from rack [cpqRackName].” NT Event ID: 1146 (Hex)0x4435047a (cpqsvmsg.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTempLocation • cpqRackCommonEnclosureSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] temperature sensor in rack [cpqRackName] has been set to failed.” NT Event ID: 1148 (Hex)0x8435047c (cpqsvmsg.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTempLocation • cpqRackCommonEnclosureSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] temperature sensor in rack [cpqRackName] has been set to ok.” NT Event ID: 1150 (Hex)0xc435047e (cpqsvmsg.
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Symptom: The enclosure fan status has been set to degraded. This trap indicates that an enclosure fan has failed but that other fans in the redundant fan group are still operating. This may result in the enclosure overheating. User Action: Replace the fan as soon as possible.
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User Action: None. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureFanLocation • cpqRackCommonEnclosureFanSparePartNumber • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The enclosure [cpqRackCommonEnclosureName] fan in rack [cpqRackName] has been removed.” NT Event ID: 1154 (Hex)0x44350482 (cpqsvmsg.
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Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackPowerSupplyEnclosureName • cpqRackPowerSupplySerialNum • cpqRackPowerSupplyPosition • cpqRackPowerSupplyFWRev • cpqRackPowerSupplySparePartNumber • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “The power supply [cpqRackPowerSupplyPosition] in enclosure [cpqRackPowerSupplyEnclosureName] in rack [cpqRackName] has been set to failed.
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Symptom: The power supply status has been set to OK. This trap indicates that a power supply has returned to normal operation. User Action: None.
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Log Message: The power supply has been inserted. SNMP Trap: cpqRackPowerSupplyInserted - 22017 in CPQRACK.MIB Symptom: The power supply has been inserted. User Action: None.
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Symptom: The rack power supply detected an input line voltage problem. User Action: Check the power input for the power supply or replace any failed power supplies as soon as possible.
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Symptom: Server shutdown due to power shedding. The server blade was shut down due to a lack of power. User Action: Check power connections or add power supplies.
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Symptom: Inadequate power to power on. There is not enough power to power on the server blade. User Action: Check power connections or add power supplies.
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Log Message: There is not enough power to power on the server blade. The power enclosure micro-controller was not found. SNMP Trap: cpqRackServerPowerOnFailedPowerChassisNotFound - 22025 in CPQRACK.MIB Symptom: Inadequate power to power on. There is not enough power to power on the server blade. The power enclosure micro-controller was not found. User Action: Check power enclosure connections or add power supplies.
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Event Title: Fuse or Breaker Tripped Log Message: The fuse has been tripped. SNMP Trap: cpqRackFuseOpen - 22027 in CPQRACK.MIB Symptom: Fuse open. The fuse has been tripped. User Action: Check enclosure and blade power connections and reset the fuse.
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Log Message: The server blade has been inserted from the enclosure. SNMP Trap: cpqRackServerBladeInserted - 22029 in CPQRACK.MIB Symptom: Server blade inserted. The server blade has been inserted into the enclosure. User Action: None.
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SNMP Trap: cpqRackPowerChassisDcPowerProblem - 22031 in CPQRACK.MIB Symptom: Power subsystem DC power problem. There is a power subsystem DC power problem for this power enclosure. User Action: Check the power enclosure and power supplies. Replace any failed or degraded power supplies.
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User Action: Check the power enclosure and power supplies. Replace any failed or degraded power supplies. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags • cpqRackName • cpqRackUid • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Unknown power consumption in rack [cpqRackName].” NT Event ID: 1176 (Hex)0x84350498 (cpqsvmsg.
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• cpqRackUid • cpqRackCommonEnclosureName • cpqRackCommonEnclosureSerialNum • cpqRackCommonEnclosureTrapSequenceNum Supporting SNMP Trap Description: “Power subsystem has too may power enclosures [cpqRackCommonEnclosureName], in rack [cpqRackName].” NT Event ID: 1178 (Hex)0x8435049a (cpqsvmsg.dll) Log Severity: Warning (2) Event Title: Power Subsystem Configuration Error Log Message: The power subsystem has been improperly configured. SNMP Trap: cpqRackPowerChassisConfigError - 22036 in CPQRACK.
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Symptom: The Management processor is ready. The management processor has successfully reset and is now available again. User action: None Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: “The Management processor is ready after a successfull reset” NT Event ID: 1181 (Hex) 0x8435049D (cpqsvmsg.dll) Log Severity: Warning (3) Log Message: The Management Processor has not reset successfully and is not operational. The data contains the error code.
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• cpqSeUSBDeviceType • cpqSeUSBDeviceName • Supporting SNMP Trap Description: This trap is sent when a attached USB storage device is removed. Symbolic Name: CPQ_STD_USB_DEV_REMOVED Event Identifiers 1539-3352 Event identifier: cpqsvmsg.dll - 1539 (Hex)0xc4350603 (Service Event) Log Severity: Error (3) Log Message: Unable to write to the registry. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqsvmsg.
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Event identifier: cpqsvmsg.dll - 1803 (Hex)0xc435070b (Service Event) Log Severity: Error (3) Log Message: Unable to load a required library. This error can be caused by a corrupt or missing file. Reinstalling the Server Agents or running the Emergency Repair procedure may correct this error. Event identifier: cpqsvmsg.dll - 1806 (Hex)0x8435070e (Service Event) Log Severity: Warning (2) Log Message: The Server Agent service is not running.
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Log Message: The Remote Insight Agent got an unexpected error code while waiting for multiple events. The data contains the error code. Event identifier: cpqsvmsg.dll - 3345 (Hex)0x84350d11 (Service Event) Log Severity: Warning (2) Log Message: Remote Insight Board device driver not present. The Remote Insight Agent requires the Remote Insight Board device driver (CPQSM2.SYS) to be installed. Install the driver from the latest Software Support for Windows.
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Log Message: The Rack And Enclosure MIB Agent could not set an event. The data contains the error code. Event identifier: cpqsvmsg.dll - 5640 (Hex)0x84351608 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent could not create its main thread of execution. The data contains the error code. Event identifier: cpqsvmsg.dll - 5641 (Hex)0x84351609 (Service Event) Log Severity: Warning (2) Log Message: The Rack And Enclosure MIB Agent main thread did not terminate properly.
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5 NIC agents Event Identifiers 256-299 Event identifier: cpqnimsg.dll - 256 (Hex)0x84350100 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent detected an error. The insertion string is: %1. The data contain the error code. Event identifier: cpqnimsg.dll - 257 (Hex)0x84350101 (Service Event) Log Severity: Warning (2) Log Message: Unable to allocate memory. This indicates a low memory condition. Rebooting the system will correct this error. Event identifier: cpqnimsg.
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Log Severity: Warning (2) Log Message: Unable to read “%1” from the registry. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqnimsg.dll - 267 (Hex)0x8435010b (Service Event) Log Severity: Warning (2) Log Message: Unable to write “%1” to the registry. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error. Event identifier: cpqnimsg.
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Event identifier: cpqnimsg.dll - 277 (Hex)0x44350115 (Service Event) Log Severity: Information (1) Log Message: The NIC Management Agent version %1 has started. Event identifier: cpqnimsg.dll - 279 (Hex)0x84350117 (Service Event) Log Severity: Warning (2) Log Message: The NIC Management Agent could not set an event. The data contain the error code. Event identifier: cpqnimsg.
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Event identifier: cpqnimsg.dll - 294 (Hex)0x84350126 (Service Event) Log Severity: Warning (2) Log Message: The NIC Agent service could not unload the module “%1”. The data contain the error code. Event identifier: cpqnimsg.dll - 296 (Hex)0xc4350128 (Service Event) Log Severity: Error (3) Log Message: A driver for a NIC failed to open. This error can be caused by an improperly installed adapter. Removing and reinstalling all adapters may correct the problem.
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Log Severity: Warning (2) Log Message: The %1 Agent is older than other components. The %1 Agent is older than the other components of the Insight Agents. Reinstall the entire Insight Agents package to correct this error. Event identifier: cpqnimsg.dll - 1029 (Hex)0x84350405 (Service Event) Log Severity: Warning (2) Log Message: The NIC SNMP Management Agent has failed to refresh data associated with key %1. Check to make sure management service is up and running.
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the Management Agents service. If the error persists, reinstalling the Management Agents may correct this error. Event identifier: cpqnimsg.dll - 1039 (Hex)0x4435040f (Service Event) Log Severity: Information (1) Log Message: The NIC SNMP Management Agent has determined the Insight Agent Management service is running. Event identifier: cpqnimsg.dll - 1040 (Hex)0x44350410 (Service Event) Log Severity: Information (1) Log Message: The agent could not deliver trap %1.
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User Action: Check the cables to the adapter and the Hub or Switch. If no cable problems are found, the adapter, Hub, or Switch may need replacement.
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Log Message: Redundancy has been reduced by the NIC in slot %1, port %2. Number of functional NICs in the team: %3. SNMP Trap: cpqNic3RedundancyReduced - 18014 in CPQNIC.MIB Symptom: This trap is sent any time a physical adapter in a logical adapter group changes to the Failed condition, but at least one physical adapter remains in the OK condition. This can be caused by loss of link due to a cable being removed from the adapter or the Hub or Switch.
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Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware and software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP Un
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HP authorized resellers For the name of the nearest HP authorized reseller, see the following sources: • In the United States, see the HP U.S. service location website: http://www.hp.com/service_locator • In other locations, see the Contact HP worldwide website: http://welcome.hp.com/country/us/en/wwcontact.html Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to: mailto:docsfeedback@hp.
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Replaceable The name of a placeholder that you replace with an actual value. [] In command syntax statements, these characters enclose optional content. {} In command syntax statements, these characters enclose required content. | The character that separates items in a linear list of choices. ... Indicates that the preceding element can be repeated one or more times. WARNING An alert that calls attention to important information that, if not understood or followed, results in personal injury.