HP Insight Online User's Guide

Figure 3.13 Remote support and manually added devices
Devices with expired contracts or warranties
Devices whose contract or warranty has expired are still displayed in the devices view, with “Support
Expired” displayed:
Figure 3.14 Device whose contract or warranty support has expired
If support coverage for a device has expired, contact your HP Services sales representative or HP
Authorized Channel Partner to purchase continued support coverage.
Deleting devices
The result of deleting a device (Delete device in the Actions drop-down menu) from Insight Online depends
on the type of device and connection method:
l You can delete manually added devices entirely.
l You cannot delete central connect devices in Insight Online. The menu option is available but disabled.
To delete such a device, use the Insight RS console. Select the device in the Device Summary tab,
then select Actions > Delete selected.
l You can delete direct connect devices, but note that this is not a true delete or unregister; it only
removes the device from the Insight Online view of devices. To delete such a device, go to the device
management user interface where the device was originally registered (iLO, Intelligent Provisioning,
OA) and disable or delete the device there. Delete the device from Insight Online only as a last resort, if
the device remains in the view even after you have disabled or deleted the device as described.
HP Insight Online:User's Guide Page 20 of 51
Chapter 3: Manage your devices