HP Insight Online User's Guide

l Change the group name and description.
l Add or remove devices in the group.
l View contracts and warranties linked to your HP Passport account that are associated with the
devices in the group.
l Add or remove user groups associated with the device group.
l View the administrators and members of user groups.
l View or change the roles granted to user groups associated with the device group.
If you are a device group administrator, Delete device group is listed in the Actions drop-down menu of
the group (Delete device group). You must remove all devices and delete all child device groups from a
device group before you can delete it.
Figure 3.18 Delete device group
Note that it is possible for a device group to contain child groups that you cannot see, if they have not been
shared with you. For example:
l You have shared a device group with another user and that user has created a child group within that
group and not shared it with you.
l Another user has shared a device group with you and that user has created a child group within the
shared group and not shared it with you. (Sharing a group does not automatically share child groups
within it.)
In these scenarios you will not be able to delete the device group. You must contact the other
administrators of the device group. Though you cannot see an unshared child group or know exactly who
the creator is, the creator will be one of the administrators of the device group, since only an administrator
could have created a child group. The email addresses of the administrators are listed in Manage Device
groups in the Device group administrators column. Contact the administrators in the list to find out
which of them created the child group, and ask the creator to share the child group with you or to delete it.
Roles and administrator types
During the process of creating a device group you can specify existing user groups, or create and populate
new user groups, with whom to share that device group.
HP Insight Online:User's Guide Page 23 of 51
Chapter 3: Manage your devices