A.05.70 HP Insight Remote Support Advanced Service Brief: Read Before Installing (October 2011, 5900-1724)

5
Managed System Configuration Requirements
It is extremely important that you read the relevant Managed Systems chapter in the Insight Remote
Support Advanced Managed Systems Configuration Guide to correctly configure Insight Remote
Support.
Table 1 Required Managed System Communication Protocols and Components for Insight RSA Services
Hardware Platform Required Protocols
and Components
Notes
Servers
Windows on ProLiant SNMP or WBEM (WMI)
Must install the ProLiant Support Pack and all providers that ship
with it.
See the “ProLiant Windows Server Configuration” chapter in the
Managed Systems Configuration Guide.
Linux on ProLiant SNMP
Must install the ProLiant Support Pack and all providers that ship
with it.
See the “ProLiant Linux Server Configuration” chapter in the
Managed Systems Configuration Guide.
ESX on ProLiant SNMP
Configuration collections are not available except when the VMware
ESX server is part of a SAN collection. (See Table 2.)
See the Clarifying VMware operating system support whitepaper for
more information.
See the “ProLiant VMware ESX Server Configuration” chapter in the
Managed Systems Configuration Guide.
ESXi on ProLiant WBEM
Configuration collections are not supported.
See the Clarifying VMware operating system support whitepaper for
more information.
See the “ProLiant VMware ESXi Server Configuration” chapter in the
Managed Systems Configuration Guide.
Citrix on ProLiant SNMP See the “ProLiant Citrix Server Configuration” chapter in the
Managed Systems Configuration Guide.
Hyper-V on ProLiant SNMP or WBEM
Configuration collections are not supported.
Hyper-V is a Windows server, so you should follow the configuration
instructions for a ProLiant Windows server.
See the “ProLiant Windows Server Configuration” chapter in the
Managed Systems Configuration Guide.
Windows 2003 on
Integrity
SNMP and
ELMC and
WBEM (WMI)
Must install the Integrity Support Pack and all providers that ship
with it.
See the “Integrity Windows 2003 Server Configuration” chapter in
the Managed Systems Configuration Guide.
Windows 2008 on
Integrity
WBEM (WMI)
Must install the Integrity Support Pack and all providers that ship
with it.
See the “Integrity Windows 2008 Server Configuration” chapter in
the Managed Systems Configuration Guide.
Linux on Integrity WBEM or SNMP You cannot install SNMP and WBEM on the same Linux device.
When you use WBEM, the system does not support collections;
therefore if you want both event monitoring and collections, use
SNMP.
See the “Integrity Linux Server Configuration” chapter in the
Managed Systems Configuration Guide.