A.05.80 HP Insight Remote Support Advanced and Remote Device Access Security Overview (October 2012)

Security Overview
Chapter 2: HP Insight Remote Support Advanced
List of Components
The installation of HP System Insight Manager and HP Insight Remote Support Advanced provides
several software components which include:
l HP Remote Support Software Manager (RSSWM)
l Remote Support Client
l Remote Support Common Components (MC3)
l Remote Support Eligible Systems List
l Web-Based Enterprise Services (WEBES)
l Event Log Monitoring Collector (ELMC)
l Remote Support Configuration Collector (RSCC)
l Remote Support Configuration Collector Extension (RSCCE)
l Advanced Configuration Collector Commands and Rules
l Unreachable Device Notification (UDN)
l Remote Support Network Component (RSNC)
l Multivendor and Application Adapter (MVAA)
Note: Only components that communicate outside of the CMS require security considerations and
are included in the document.
Note: For a detailed description of each listed component and further details on how they interact to
deliver Remote Support services, refer the HP Insight Remote Support Advanced Central
Management Server Configuration Guide available at
http://www.hp.com/go/insightremotesupport/irsa/docs.
Architectural Overview
The following diagram describes the HP Insight Remote Support Advanced architecture:
Figure 2.1. Insight Remote Support Advanced Architecture
HP Insight Remote Support Advanced and Remote Device Access (A.05.80)Page 12 of 97