A.05.80 HP Insight Remote Support Advanced and Remote Device Access Security Overview (October 2012)

Summary of Network Ports for Standard Operating System
Connectivity
The following tables summarize all ports that might be used in Insight Remote Support Advanced for Standard Operating System Connectivity. See
Table B-1 for ports that are required for basic system operation.
Standard Operating System Network Ports
Table B.1. Standard Operating System Connectivity - Firewall/Port Requirements
Protocol Ports Source Destination Function Configurable Optional
UDP 53 System DNS Server Domain Name Service (DNS) - Host name resolution. No Required
UDP 123 System NTP Server Network Time Protocol - Synchronizes system clock No Recommended
TCP 3389 Customer's
MSRDP
(Terminal
Services)
Client
System Remote Desktop Protocol - Remote management (to
change port number, see
http://support.microsoft.com/kb/306759)
Yes Optional
TCP 22 Customer's
SSH Client
System Secure Shell - Remote management Yes Optional
TCP 80 or
web
proxy
port
Customer's
Web Browser
Web Server
or Web
Proxy
HTTP web access Yes Optional
TCP 443 or
web
proxy
Customer's
Web Browser
Web Server
or Web
Proxy
HTTPS web access Yes Optional
Appendix B
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