A.05.80 HP Insight Remote Support Advanced and Remote Device Access Security Overview (October 2012)

Security Overview
Glossary
update all of the Insight Remote Support components to your Central Management Server. This allows
you to take advantage of new enhancements and updates as they become available. It also allows you
to apply different software management policies for each of the different components if required.
Web Based Enterprise Services (WEBES)
Designed to perform real-time service event analysis through product specific rule sets. These rule
sets are updated regularly as improvements become available. We recommend that you take
advantage of these improvements by configuring the Remote Support Software Manager to
automatically update these commands and rules sets and application updates that includes new
product support. It is recommended that you install the latest version of WEBES to ensure largest
product coverage and benefit from the latest analysis engine features.
Note: Only one instance of WEBES per CMS is required for Enterprise wide monitoring regardless
of the product to be monitored.
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