HP StorageWorks Reference Information Storage System V1.5 User Guide (T3559-96045, November 2008)

3 RISS Outl ook Interface

Use the RISS Outlook Interface to view and work with archived email messages in Microsoft Outlook or

Outlook Web Access (OWA).

Major topics include:

•

Setting up the RISS Outlook Interface, page 35

•

Understanding the user interface, page 35

•

Common tasks,page37

•

User account settings,page39

•

Troubleshooting: Problems logging in, page 43

Setting up t

he RISS Outlook Interface

Before you c

an use the RISS Outlook Interface with Outlook, your system administrator must install the

Outlook plug-in, and then co n ﬁgure your Outlook account.

Before you can use the RISS Outlook Interface with OWA, your system administrator must install and

conﬁgure the OWA product on the Exchange server. There is no additional conﬁguration on the desktop

computer for OWA. OWA is a web-based interface that uses your browser and does not require Outlook

or the plug

-ins to be installed.

Supported Outlook versions

Use one of the following suppor ted versions of Outlook when using the RISS Outlook Inter face:

• Outlook 2000

• Outlook 2002 (Outlook XP) with Service Pack 2

• Outlook 2003 with Service Pack 1

If you are using OWA to access your O utlook account, you can use any browser that is supported by

OWA. Using Internet Explorer is recommended because it gives you full functionality and provides access

to all features. Non-Microsoft browsers have basic mail features and may have reduced functionality

compared to Internet Explorer.

Installing the Outlook plug-in or OWA

Contact your system administrator or refer to the RISS Administrator Guide for more information about

installing the O utlook plug-in.

Because OWA is a web-based interface that uses your browser, you do not need to install or conﬁgure

any plu

g-ins.

Understanding the user interface

You can use Outlook or OWA to display and work with archived messages. You can also use the search

tools in O utlook to locate archived em ail messages.

NOTE:

OWA can be installed and used without installing Outlook. If Outlook not installed, the RISS Web

Interface can still perform an archive search, but it cannot export a PST ﬁle.

Version 1.5