HP LaserJet 9040/9050 User Guide
hp LaserJet 9040/9050 series printers User Guide
Copyright and License Trademark Credits © 2005 Copyright Hewlett-Packard Development Company, L.P. Adobe, Acrobat, and PostScript are trademarks of Adobe Systems Incorporated. ENERGY STAR® is a U.S. registered mark. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Contents 7 1 Printer basics Features and benefits of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Parts or accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 External view of printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Layout and basic operation of the control panel . . . . . . . . . . . . . . . . . . . . . .
Printing both sides of paper (duplexing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Printing on special paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Printing on letterhead, prepunched paper, or preprinted paper (single-sided) . . . . . . . . . . 70 Printing on letterhead, prepunched paper, or preprinted paper (double-sided). . . . . . . . . . 70 Printing labels . . . . . . . . . . . . . . . .
Order the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Replace the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Using the printer cleaning page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Resets submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Diagnostics menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Printer basics Congratulations on your purchase of an HP LaserJet 9040/9050 series printer. If you have not done so, see the Getting Started Guide that was provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know the printer.
User interface ● Graphic display on control panel ● Embedded Web server to gain access to support and order supplies (for network-connected printers) ● HP Toolbox software to provide printer status and alerts, configure printer settings, and print internal printer information pages Language and fonts ● HP Printer Command Language (PCL) 6 driver ● HP PCL 5e driver for compatibility ● Printer Job Language (PJL) ● Printer Management Language ● 80 scalable TrueType typefaces ● HP PostScript 3 e
• Optional 8-bin mailbox: A stacker, collator, or job separator that also provides eight mailboxes that can be assigned to individual users or workgroups for easy identification and retrieval. The mailbox can stack 2,000 sheets of A4- or Letter-size paper in all the bins. • Upper bin (face-up): Holds up to 125 sheets of paper. • Bins 1 through 8 (face-down): Each holds up to 250 sheets of paper.
Security features ● Secure Disk Erase ● Security lock ● Job retention For more information about these features, see Security features. Parts or accessories The following table describes the parts and accessories that come with or are available to purchase for use with your printer.
Type of item Item Description or use Order number Optional output devices (one device can be installed in any printer) 3,000-sheet stacker One 3,000-sheet stacking device. The device also offers job offset capabilities. C8084A 3,000-sheet stacker/stapler One 3,000-sheet stacking device that provides stapling for as many as 50 sheets of paper per document. The device also offers job offset capabilities.
Type of item Item Description or use Memory, fonts, and mass storage SDRAM double data rate (DDR) memory DIMMs (100-pin) The printer has two memory DIMM slots. One is used by factory-installed memory. Improves the ability of the printer to handle large and stored jobs (maximum 512 MB with HP-brand DDR DIMMs). 32 MB 64 MB 128 MB 256 MB 512 MB Flash memory cards (100-pin) EIO hard disk 12 Chapter 1 Printer basics Order number Q3982A Q2625A Q2626A C2627A C2628A Permanent storage for fonts and forms.
Type of item Item Description or use Cable and interface accessories EIO cards ● ● ● ● Maintenance kit ENWW Printer maintenance kit ● Order number HP Jetdirect Connectivity Card for USB, serial, and LocalTalk connectivity HP Jetdirect 620N Print Server for Fast Ethernet (10/100BaseTX) networks (RJ-45 only) (embedded 10/100Base-TX on the HP LaserJet 9040n/9050n and 9040dn/9050dn models is standard) HP 680n Wireless 802.
External view of printer and accessories 1 12 1 11 1 1 13 1 2 1 14 1 3 1 10 1 4 1 9 1 8 1 15 1 16 1 17 1 7 1 6 1 5 1. Standard top bin (face-down output bin) 2. Optional Tray 1 3. Right door 4. Vertical transfer door 5. Optional Tray 4 6. Tray 3 7. Tray 2 8. Left door (behind output device) 9. Optional duplex printing accessory (duplexer) (inside of the printer) 10. Optional output device (3,000-sheet stacker, 3,000-sheet stacker/stapler, multifunction finisher, or 8-bin mailbox) 11.
Layout and basic operation of the control panel The control panel includes three light-emitting diode (LED) indicator lights, four navigation buttons, dedicated Help, two job-specific buttons, a numeric keypad, and a graphical display (capable of showing up to four lines of text). 1 2 1 1 3 1 4 1 5 1 12 1 11 1 10 1 9 1 8 Callout number Button Function 1 MENU Enters or exits the menus. 2 1 7 1 6 Backs up one step from a selection or from a keypad entry.
Callout number Button Function 9 STOP Brings up the Stop menu with the following options: ● ● ● Cancel the current print job. Pause the printer. Resume printing if the printer was paused. Interpreting control-panel lights Callout number Light 10 Attention 11 Data 12 Ready Indication Off The printer has no error. On The printer has a critical error. Turn the printer off and then on. Blinking Action is required. See the control-panel display. Off The printer has no data to print.
Paper-handling status LED interpretation Use the following table to interpret the status LED on the optional 2,000-sheet input tray (optional Tray 4), optional 3,000-sheet stacker, optional 3,000-sheet stacker/stapler, optional multifunction finisher, and optional 8-bin mailbox. Light Optional 2,000-sheet input tray (Tray 4) Optional output device (3,000-sheet stacker, 3,000-sheet stacker/stapler, multifunction finisher, or 8-bin mailbox) Solid green The accessory is on and ready.
Printer software Included with the printer is a CD-ROM that contains the printing-system software. The software components and printer drivers on this CD-ROM help you to use the printer to its fullest potential. See the installation notes on the CD-ROM for installation instructions. Note For the latest information about the printing system software components, see the readme file on the Web at www.hp.com/support/lj9050_lj9040.
Update Now If you have modified the configuration of the HP LaserJet 9040/9050 printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Click the Update Now button to automatically reflect the new configuration in the driver. Note The Update Now feature is not supported from the client machine in a Point-and-Print environment.
Note If your system did not automatically check the Internet for the latest drivers during software installation, you can download the latest drivers from www.hp.com/support/lj9050_lj9040. After you are connected, click Downloads and Drivers to find the driver that you want to download. You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. You can download the UNIX installers at www.hp.
Gaining access to the printer drivers Use one of the following methods to gain access to the printer drivers from your computer: ENWW Operating system Temporarily change settings (from a software program) Change print job default settings (across all software programs) Change configuration settings (for example, add a new input tray) Windows 9X, Windows NT, and Windows Me On the File menu, click Print. Select the printer, and then click Properties.
Operating system Temporarily change settings (from a software program) Change print job default settings (across all software programs) Change configuration settings (for example, add a new input tray) Macintosh OS X.2 On the File menu, click Print. Change the settings that you want on the various pop-up menus. On the File menu, click Print. Change settings on the various pop-up menus. On the Presets pop-up menu, click Save as, and type a name for the preset.
HP LaserJet Utility Use the HP LaserJet Utility to control features that are not available in the driver. Use the illustrated screens to select the printer features that you want.
Installing Windows printing system software for networks The software on the printer CD-ROM supports network installation with a Microsoft network. For network installation on other operating systems, go to www.hp.com/support/lj9050_lj9040, or see the Network Installation Guide that is included with the printer. The HP Jetdirect print server that is included with the HP LaserJet 9040n/9050n and the HP LaserJet 9040dn/9050dn printer has a 10/100Base-TX network port.
Installing Macintosh printing system software for networks This section describes how to install Macintosh printing system software. The printing system software supports Mac OS versions 8.6 through 9.2.x, Mac OS version 10.1, and later. The printing system software includes the following components: ● PostScriptR Printer Description (PPD) files The PPDs, in combination with the PostScript printer drivers, provide access to printer features.
3 Double-click the HP LaserJet Installers folder. 4 Follow the instructions on the computer screen. 5 Double-click the Installer icon for the appropriate language. 6 On your computer hard drive, double-click Applications, double-click Utilities, and then double-click Print Center. 7 Click Add Printer. 8 Select the AppleTalk connection type on OS X 10.1 and the Rendezvous connection type on OS X 10.2. 9 Select the printer name. 10 Click Add Printer.
Software for networks For a summary of available HP network installation and configuration software solutions, see the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD-ROM that is included with the printer. HP Web Jetadmin Use HP Web Jetadmin to manage HP Jetdirect connected printers within your intranet by using a browser. HP Web Jetadmin is a browser-based management tool, and should be installed only on a single network administration server.
Embedded Web server This printer is equipped with an embedded Web server, which provides access to information about printer and network activities. A Web server provides an environment in which Web programs can run, similar to the way an operating system, such as Windows, provides an environment for programs to run on your computer. The output from these programs can then be viewed in a Web browser, such as Microsoft Internet Explorer or Netscape Navigator.
Communicating by using an optional HP Jetdirect print server If you purchase an optional HP Jetdirect internal print server, and you cannot communicate with the printer over the network, check the operation of the print server. Check the Jetdirect configuration page for the message I/O CARD READY. To print a configuration page 1 Press . 2 Use or to scroll to Information and then press 3 Use or to scroll to Print Configuration and then press . .
Embedded Web server Using the embedded Web server The HP LaserJet 9040/9050 series printers come equipped with an embedded Web server.
HP Toolbox The HP Toolbox is a Web-based software program that you can use for the following tasks: ● Check the printer status. ● Print internal printer information pages. You can view the HP Toolbox when the printer is connected to a network. The HP Toolbox software is automatically installed as part of the typical software installation. Note You do not need Internet access to open and use the HP Toolbox.
Status tab The Status tab has links to the following main pages: ● Device Status. View printer status information. This page indicates various printer conditions such as a paper jam or an empty tray. Use the virtual control panel buttons on this page to change printer settings. After you correct a problem with the printer, click the Refresh button to update the device status. ● Supplies Status.
Other links Each page in the HP Toolbox contains links to the HP Web site for the following information: ● Product registration ● Product support ● Ordering supplies ● HP Instant SupportTM ● You must have Internet access to use any of these links. If you use a dial-up connection and did not connect to the Internet when you first opened the HP Toolbox, you must connect to the Internet before you can visit these Web sites.
34 Chapter 1 Printer basics ENWW
2 Printing tasks This section presents information about the following basic printing tasks: ENWW ● Loading input trays ● Orienting media ● Basic printing instructions ● Selecting the output bin ● Printing envelopes ● Using the optional 3,000-sheet stacker ● Using the optional stacker/stapler ● Using the optional multifunction finisher ● Using the optional 8-bin mailbox ● Printing both sides of paper (duplexing) ● Printing on special paper 35
Loading input trays This section contains information about loading detectable and undetectable standard-size and custom-size media into optional Tray 1, Tray 2, Tray 3, and optional Tray 4. CAUTION To avoid a jam, never add or remove paper from optional Tray 1 or open Tray 2, Tray 3, or optional Tray 4 while printing from that tray. To avoid damaging the printer, print labels and envelopes from optional Tray 1 only. Send labels and envelopes to the left output bin or upper bin.
Note 3 Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper. 4 Make sure that the paper fits under the tabs on the guides and that the stack does not extend above the load-level indicators. If printing on A3, 11 x 17, or other long media, also pull out the tray extension until it stops. 5 Look at the control-panel display within a few seconds of loading the paper. (Reload the paper if the time has already elapsed.
CAUTION 5 Use or to scroll to TRAY 1 TYPE and then press . 6 Use or to scroll to the correct type and then press appears on the control-panel display. 7 Press MENU to exit the menus. 8 Open optional Tray 1. 9 Load (orient) paper according to size and finishing options. . The message SETTING SAVED To avoid jams, print sheets of labels one at a time. 10 Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper.
13 Press MENU to exit the menus. The tray is ready to use. Loading Trays 2, 3, and 4 The 500-sheet input trays (Trays 2 and 3) come with the printer. Tray 4 is an optional tray that holds up to 2,000 sheets of standard-size paper. For paper specifications, see Paper specifications. To load detectable, standard-size paper in Trays 2, 3, and 4 Follow this procedure to load detectable standard-size paper in the tray.
3 Adjust the front (X) paper guide by pressing the tab on the guide and set the guide to the correct paper size. Note For Tray 4, when loading Letter-size or 11 x 17 paper, move the paper guide lock to the down position. For all other paper sizes, the paper guide lock should be in the up position. CAUTION For Tray 4, never store paper or other items in the area to the left of the paper guides. Doing so can permanently damage the tray. 4 Note Load (orient) the paper according to size.
5 Set the Custom/Standard switch to Standard. 6 Close the tray. 7 Look at the control panel within a few seconds of closing the tray. (Open and close the tray if the time has already elapsed.) The control panel indicates the tray size and type configuration. Complete one of the following actions: • If the size and type settings are correct, press to accept the settings. • If the size and type settings are not correct, press appears.
To load undetectable standard-size paper in Trays 2, 3, and 4 Follow this procedure to load undetectable standard-size paper in the tray. The following are the undetectable standard sizes: CAUTION CAUTION ● A5 ● 8K ● 16K ● JIS Executive ● Statement ● 8.5 x 13 (216 x 330 mm) To avoid a jam, never add or remove paper from a tray while printing from that tray. 1 Open the tray until it stops. 2 Press the tab on the front paper guide and slide the guide all the way out.
4 Note Note ENWW Load (orient) the paper according to size. See Orienting media for instructions on loading preprinted, letterhead, and prepunched paper. 5 Adjust the left paper guide by pressing the tab on the guide and sliding the guide until it gently touches the paper. 6 Adjust the front paper guide by pressing the tab on the guide and sliding the guide until it gently touches the paper. When loading Tray 4, make sure that the paper guide lock is in the up position.
7 Set the Custom/Standard switch to Custom. 8 Close the tray. 9 Look at the control panel within a few seconds of closing the tray. (Open and close the tray if the time has already elapsed.) The control panel indicates the tray size and type settings. Complete one of the following actions: • If the size and type settings are correct, press to accept the settings. • If the size and type settings are not correct, press appears. .
Loading custom-size paper in Trays 2, 3, and 4 Use the following procedure to load custom-size paper in the tray. CAUTION Note To avoid a jam, never add or remove paper from a tray while printing from that tray. 1 Open the tray until it stops. 2 Press the tab on the front (X) paper guide and slide the guide all the way out. 3 Press the tab on the left (Y) paper guide and slide the guide all the way out. 4 Load (orient) the paper according to size.
Note 6 Adjust the left (Y) paper guide by pressing the tab on the guide and sliding the guide until it gently touches the paper. 7 Adjust the front (X) paper guide by pressing the tab on the guide and sliding the guide until it gently touches the paper. 8 Note the orientation of the paper, as well as the value of the X dimension and the Y dimension. The X and Y dimensions are marked in the tray. You will need this information for a later step.
10 Look at the control panel within a few seconds of closing the tray. (Open and close the tray if the time has already elapsed.) The tray size and type settings appear. • If the size and type settings are correct, press to accept the settings. The tray is ready for use. (You do not need to complete the rest of this procedure unless you want to configure the exact custom dimension. See the following note for more information.
To configure the paper type for the tray 1 On the control panel, press 2 Use 3 Use or to scroll to TRAY X TYPE and then press you want to configure.) 4 Use or to scroll to the correct type and then press appears for a moment. 5 Touch MENU to exit the menus. 48 Chapter 2 Printing tasks or to open the menus. to scroll to PAPER HANDLING and then press . . (X is the number of the tray that .
Orienting media Orient media types and sizes according to the tray from which they will print and according to whether the media will be duplexed (printed on both sides). Type of media Tray Duplexed Media Orientation Letter or A4, including letterhead (weights up to 216 g/m2) (58 lb bond) 1 No* Long edge toward feed direction; side to be printed on facing up.
Type of media Tray Duplexed Media Orientation Letter or A4, including letterhead (weights up to 199 g/m2) (53 lb bond) 2, 3, or 4 No* Long edge toward feed direction; side to be printed on facing down. Note: When printing on paper that is both prepunched and preprinted/letterhead, orient the paper in the same way that you would orient preprinted/letterhead paper.
Type of media Tray Duplexed Media Orientation Other standard sizes and custom sizes (weights up to 199 g/m2) (53 lb bond) 2, 3, or 4 No* Short edge toward feed direction; side to be printed on facing down. Other standard sizes and custom sizes (weights up to 216 g/m2) (58 lb bond) 1 Yes Short edge toward feed direction; first side to be printed on facing down. 2, 3, or 4 Yes Short edge toward feed direction; first side to be printed on facing up.
Type of media Tray Duplexed Media Orientation Prepunched Letter or A4 (weights up to 216 g/m2) (58 lb bond) 1 Either Long edge with holes toward feed direction; side to be printed on facing up. Note: When printing on paper that is both prepunched and preprinted/letterhead, orient the paper in the same way that you would orient preprinted/letterhead paper.
Type of media Tray Duplexed Media Orientation Labels, Letter, A4 size sheets, or transparencies Tray 1 only No (Never duplex) Long edge toward feed direction; side to be printed on facing up. Envelopes Tray 1 only No (Never duplex) Short edge toward feed direction; side to be printed on facing up and the postage end toward the printer. If height of envelope is greater than 190 mm (7.5 inches), feed flap first. Otherwise, feed the flap toward the rear of printer.
Basic printing instructions This section provides the basic instructions for printing when setting options from the printer driver for this printer (Windows) or the Apple LaserWriter (Macintosh). If possible, you should try to set printer options from the program in which you are working or from the Print dialog box. Most Windows and Macintosh programs allow you to set the printer options this way. If a setting is not available in the program or printer driver, you must set it at the printer control panel.
Selecting the output bin The printer has several output locations: the standard top bin, the left output bin, and the optional output devices. 1 2 1 The left output bin (1), located on the left side of the printer, holds up to 100 sheets of paper. The standard top bin (2) is located at the top of the printer and is the factory default bin. This bin can receive up to 500 sheets of paper in the correct (face-down) order as they exit the printer.
8-bin mailbox output bins If you choose the 8-bin mailbox, the output bins are the upper bin (4) and the eight face-down bins (3). The upper bin (4) holds up to 125 sheets of paper. The network administrator can assign the eight bins (3) to individual users or workgroups. Each bin can stack up to 250 sheets of paper. Note When an 8-bin mailbox device is connected to the printer, the default bin is the printer’s standard top bin.
Printing envelopes You can print on envelopes by using optional Tray 1, which holds up to 10 envelopes. Many types of envelopes can be printed on from optional Tray 1. Printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. For envelope specifications, see Paper specifications or go to www.hp.com/support/lj905_lj9040.
3 Adjust the guides to touch the envelope stack without bending the envelopes. Make sure the envelopes fit under the tabs on the guides. 4 Change the fuser levers (see To change the fuser levers). To change the fuser levers WARNING! 1 If an optional output device is installed, slide it away from the printer to access the left door. 2 Open the left door. Avoid touching the adjacent fusing area. It can be hot.
3 Note Locate and lift up the two blue levers. Return the fuser levers to the down position after printing an envelope. 4 Close the left door. To print envelopes from a program CAUTION CAUTION ENWW 1 Load envelopes into optional Tray 1. 2 In your program or in the printer driver, select optional Tray 1 as the source. 3 Set the appropriate envelope size and type. For envelope specifications, see Paper specifications, or go to www.hp.com/support/lj9050_lj9040.
Using the optional 3,000-sheet stacker Output features The optional 3,000-sheet stacker provides the following output features: ● Stacks up to 3,000 sheets of A4- or Letter-size paper ● Stacks up to 1,500 sheets of A3- or Ledger-size paper ● Can offset, print jobs or the first page can be offset Bin 2 (face-down on the 3,000-sheet stacker and 3,000-sheet stacker/stapler) on the output devices is the default bin for all output.
Loading staples Load staples using this procedure. To load staples ENWW 1 Move the stacker/stapler away from the printer. 2 Open the stacker/stapler-unit door. 3 Lift up on the green tab on the empty staple cartridge and pull it out.
4 Insert the new staple cartridge so that it snaps into place. 5 Close the stapler-unit door and attach the stacker/stapler to the printer.
Using the optional multifunction finisher See the HP LaserJet 9040/9050 Getting Started Guide at www.hp.
Loading staples 1 Open the stapler-unit door. 2 Slide the stapler-unit toward you. 3 Turn the large green knob until the blue dot appears in the window of the stapler-unit.
4 CAUTION ENWW Turn the small green knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. The blue dot must appear in the window of the stapler-unit before you remove the staple cartridge. If you try to remove the staple cartridge before the blue dot appears in the window, you could damage the finisher. 5 On the empty staple cartridge, squeeze the tabs together and pull the empty cartridge out.
7 Slide the stapler-unit into the finisher. 8 Close the stapler-unit door. Making booklets You can gain access to the booklet-printing feature through some programs, such as desktop publishing programs. Refer to the user guide that came with your program for information on making booklets. If you are using a program that does not support booklet making, you can create booklets by using your HP drivers.
The booklet-printing feature of the multifunction finisher allows you to saddle stitch and fold booklets using the following paper sizes: ● A3 ● A4-Rotated (A4-R)* ● Letter-Rotated (Letter R)* ● Legal ● 11 x 17 See the Multifunction Finisher User’s Guide at www.hp.com/support/lj9050_lj9040 for detailed information about making booklets. *A4-R and Letter-R are A4-size and Letter-size media that are rotated 90º in the tray.
Using the optional 8-bin mailbox Output features ● Handles high-capacity output that increases the printer’s output capacity to 2,000 sheets of standard media ● Uses the upper bin to provide 125 sheets of face-up stacking capacity ● Delivers printed jobs face-down to the eight face-down bins, and each bin provides 250 sheets of stacking capacity ● Offers stacking options in different operational modes: mailbox, stacker, job separator, and sorter/collator For more information about the 8-bin mailbox,
Layout options for printing on both sides of paper The four print layout options are shown below. Select the binding and orientation options for this printer from the Print dialog box, if possible. The terminology in the Print dialog box for the binding edge might be different than the terms that are listed here. If you cannot set these options from the Print dialog box, set them from the control panel.
Printing on special paper This section contains guidelines for printing on special media, which includes letterhead, transparencies, postcards, and custom-size and heavy paper, and printing full-bleed images. Printing on letterhead, prepunched paper, or preprinted paper (single-sided) ● When printing on letterhead, prepunched, or preprinted paper, be sure to correctly orient the paper. See Orienting media for instructions.
Printing on transparencies CAUTION ● Transparencies used in this printer must be able to withstand the 200°C (392°F), the maximum temperature for the printer. ● Use only transparencies recommended for use in laser printers. ● Use the left output bin for transparencies. If you select the optional stacker, stacker/stapler, multifunction finisher, or 8-bin mailbox, use the upper bin for transparencies. Do not attempt to print on both sides of transparencies.
72 Chapter 2 Printing tasks ENWW
3 Advanced printing tasks Overview This section presents these advanced printing tasks: ● Using features in the printer driver ● Setting the registration ● Using a different first page ● Including a blank back page ● Printing multiple pages on one sheet of paper ● Customizing optional Tray 1 operation ● Specifying paper to print on ● Using the job-storage features • Printing a private job • Storing a print job • QuickCopying a job • Proofing and holding a job ENWW Overview 73
Using features in the printer driver When you print from a software program, many of the printer features are available from the printer driver. To gain access to Windows printer drivers, see Gaining access to the printer drivers. Note Settings in the printer driver and software program generally override control-panel settings. (Software program settings generally override printer driver settings.
Setting the registration Use the Set Registration feature to center the front and back images on a page that has been duplexed (printed on both sides). This feature also helps you set edge-to-edge printing to within approximately 2 millimeters (0.1 inch) of all edges of the paper. Image placement will vary slightly for each input tray. The alignment procedure must be performed for each tray. The administrator can use an internal-tray registration page to calibrate each tray.
Using a different first page To print a different first page Follow these instructions for printing a first page that is different from other pages in the print job. The instructions are provided for Tray 1, however, you can print a different first page from other trays. 1 Note For Windows, select “Use different paper for first page” in your printer driver. Select one tray for the first page and one of the other trays for the remaining pages.
Including a blank back page This option allows you to add blank pages to the end of a print job. For Windows, select Use different paper for first page on the Paper tab of your printer driver, and then select Back Page. You can then select the paper source you want to use for your back page. To turn the feature off, select No back page. Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper.
Customizing optional Tray 1 operation Customize optional Tray 1 to fit your printing needs. The printer can be set to print from optional Tray 1: ● When the tray is loaded and TRAY 1 SIZE=ANY SIZE and TRAY 1 TYPE=ANY TYPE; (formerly First mode). Print speed might be slower than normal. ● Only when the type of paper loaded is specifically requested and TRAY 1 SIZE=a specific size and TRAY 1 TYPE=a specific type (formerly Cassette mode).
Specifying paper to print on You can configure the printer to select paper by type (such as plain or letterhead) and size (such as letter or A4), as opposed to source (a paper tray). Printing by Type and Size means that the printer to pulls paper from the first tray that is loaded with the type or size that you select. Selecting paper by type rather than source is similar to locking out trays, which helps to protect special paper from accidental use.
Using the job-storage features Four special job-storage features are available for this printer. All four are available when a hard disk is installed. Private jobs and proof and hold jobs are available in RAM (with no hard disk installed). ● Private jobs. When you send a private job to the printer, the job does not print until you enter a PIN at the printer. ● Stored jobs.
Releasing private jobs The user can print a private job from the control panel. To release private jobs 1 Press . 2 Use 3 Scroll to USER NAME and press 4 Use or to scroll to your job and then press 5 Use it.) or to scroll to Print and then press 6 Use the numeric keypad to type the PIN, and then press or to scroll to Retrieve Job and then press . . . . (The Print icon should have next to .
Printing a stored job The user can print a job stored on the printer hard disk accessory from the control panel. To print a stored job 1 Press . 2 Use 3 Scroll to USER NAME and press 4 Use 5 To print the default number of copies, press . When is selected, the screen changes to Copies=n. To change the number, use the numeric keypad or and to select a new number, and then press . or to scroll to Retrieve Job and then press or If Print has . . to scroll to your job and then press .
Printing additional copies of QuickCopy jobs This section describes how to print additional copies of a job stored on the printer hard disk accessory from the control panel. To print more copies of a QuickCopy job 1 Press . 2 Use 3 Scroll to USER NAME and press 4 Use 5 To print the default number of copies, go to the next step. Otherwise, to check or change the number of copies to print: or or to scroll to Retrieve Job and then press . to scroll to your job and then press .
To create a proof and hold job CAUTION If the printer needs additional space to store newer proof and hold jobs, the printer will delete other stored proof and hold jobs, starting with the oldest job. To permanently store the job and prevent the printer from deleting it when space is needed, select the Stored Job option in the printer driver instead of the Proof and Hold option. In the printer driver, select the Proof and Hold option and enter a user name and job name.
4 Security features Overview This section explains important security features available on your printer: ENWW ● Secure Disk Erase ● Security lock ● Job storage features Overview 85
Secure Disk Erase You might need to protect deleted data from unauthorized access on the printer hard drive. Secure Disk Erase is a security feature that you can use to securely erase print jobs from the hard drive. Security levels are set by using HP Web Jetadmin. Three levels of Secure Disk Erase are available: ● Non-Secure Fast Erase This is a simple file-table erase function.
Security lock The security lock is a mechanical lock that can be used to prevent the removal of internal computer components, Optional EIO accessories are not protected, however. Purchase the lock assembly separately, and then install it on the product. Job storage features Several job-storage features are available for the printer. These features include printing private jobs, storing print jobs, quick-copying jobs, and proofing and holding jobs.
88 Chapter 4 Security features ENWW
5 Printer maintenance Overview This section explains basic printer maintenance.
Cleaning the printer General cleaning To maintain print quality, clean the printer thoroughly: ● every time you change the print cartridge. ● whenever print-quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free cloth. Observe all warnings and cautions that appear with the cleaning tasks on the following pages. WARNING! Avoid touching the fusing area when cleaning the printer. It can be hot.
ENWW 3 With a dry, lint-free cloth, wipe any residue from the paper path area, the registration roller, and the print cartridge cavity. 4 Replace the print cartridge. 5 Turn the green lever back to the locked position. 6 Close the front cover, reconnect all cables, and turn the printer on.
Printer maintenance kit Note The printer maintenance kit is a consumable and is not covered under warranty. To ensure optimum print quality, HP recommends that the printer maintenance kit be used approximately every 350,000 pages. You might need to replace the kit more often, depending on the type of printing you do. If you have questions about how frequently you should use a maintenance kit, contact the support center at www.hp.com/support/lj9050_lj9040.
Managing the print cartridge When you use a new, authentic HP print cartridge (C8543X), you can obtain the following types of supplies information: ● amount of cartridge life remaining ● estimated number of pages remaining ● number of pages printed ● other supplies information Print cartridge authentication The printer will let you know that a cartridge is not a genuine HP print cartridge when you insert it in the printer.
Using printer software The following conditions must be met in order to use this feature: ● The HP Toolbox software must be installed on your computer. (HP Toolbox is automatically installed as part of the typical printer software installation.) ● The printer must be connected to a network. ● You must have access to the World Wide Web to order supplies. To use the printer software 1 On the Start menu, select Programs, and then click HP toolbox. The HP Toolbox opens in a Web browser.
Replace the print cartridge When the print cartridge is empty, a REPLACE CARTRIDGE message appears on the printer control panel. The printer continues printing (without customer interaction) until it reaches a drum-out condition, but HP does not guarantee print quality after this message appears. However, if the REPLACE CARTRIDGE message results from the drum life being exceeded, the user has to replace the cartridge immediately, and no override is possible.
Software Location for information Embedded Web server See Using the embedded Web server for general information about the embedded Web server. See the embedded Web server Help system for details on alerts and how to set them up. You can also receive alerts through the HP Toolbox software. These alerts display as either a pop-up window or an animated taskbar icon. The HP Toolbox software does not send alerts in the form of an e-mail message.
6 Problem solving Overview This section will help you to troubleshoot and solve printer problems. ENWW Clearing jams Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated jams. Understanding printer messages Many different messages can appear on the printer control-panel display. Some messages tell the current printer status, such as INITIALIZING. Other messages require action, such as CLOSE RIGHT DOOR.
Clearing jams If a paper-jam message appears on the printer control panel, look for paper in the locations that are indicated in the following graphic. You might need to look for paper in locations other than those that are indicated in the paper-jam message. If the location of the paper jam is not obvious, look first in the front-door area. After looking at the graphic, you can go to the procedure for clearing the jam. When clearing jams, be very careful not to tear the paper.
Clearing jams from the input tray areas To clear jams in optional Tray 1 1 Check for paper in the optional Tray 1 area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper. 2 Open and close the right door to reset the printer. To clear jams inside the right door ENWW 1 Open the right door. 2 Check for paper in the right door area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper.
3 Open the jam access cover. Pull out and lift the green tab. 4 Remove any paper from this area by pulling it out of the printer. 5 Push the green lever down to original position. 6 Close the right door. To clear jams in Trays 2 and 3 1 Open the tray until it stops. 2 Check for paper in the tray area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper.
3 Close the tray. 4 Open and close the right door to reset the printer. To clear jams in optional Tray 4 ENWW 1 Open the vertical transfer door on optional Tray 4. 2 Check for paper in this area, and remove any paper from this area. Carefully check to be sure that you have removed all pieces of torn paper.
3 If you did not see any paper in the right access door, open optional Tray 4. 4 Check for paper in the tray area, and remove any paper from this area. Carefully check to be sure you have removed all pieces of torn paper. 5 Close optional Tray 4. 6 Close the vertical transfer door.
Clearing jams from the duplex printing accessory (duplexer) To clear jams in the duplex printing accessory WARNING! ENWW 1 If an optional output device is installed, slide it away from the printer to access the left door. 2 Open the left door and carefully pull out any paper from area. Avoid touching the adjacent fusing area. It can be hot. 3 Remove the duplex printing accessory by pressing the green lever and pulling the unit out until it stops.
5 Open the front door. 6 Check for paper in the duplex printing accessory area, and remove any paper by pulling it out of the printer. Be careful not to tear the paper. 7 Reinstall the duplex printing accessory by sliding it back into the slot until it locks into place. 8 Close all open doors. If an optional output device is installed, push it back into place.
Clearing jams from the output areas To clear jams in the standard output bin 1 If the jam extends into the output area, slowly and carefully pull the paper straight out of the printer so that it does not tear. 2 Open the left door and carefully pull out any paper from area. (If an optional output device is installed, first move it away from the printer to access the left door.) 3 Close all open doors. If an optional output device is installed, push it back into place.
2 WARNING! Open the left door. Avoid touching the adjacent fusing area. It can be hot. 3 Remove any jammed or damaged paper from this area by pulling it out of the printer. 4 Press down on the green tab and carefully check for paper. Be sure to remove all pieces of torn paper. 5 Close the left door. If an optional output device is installed, push it back into place.
To clear jams in the multifunction finisher ENWW 1 Open the finisher cover. 2 Slowly and carefully pull the paper straight out of the finisher so that it does not tear. 3 Close the finisher cover.
4 Move the finisher away from the printer. 5 Carefully remove any paper from the printer output area. 6 Carefully remove any paper from the finisher input area. 7 Open the stapler-unit door.
8 To clear a booklet jam, turn the bottom green knob clockwise to remove the booklet. 9 Close the stapler-unit door. 10 Reattach the finisher.
To clear a staple jam from the optional stacker/stapler 1 Slide the stacker/stapler away from the printer. 2 Open the stapler-unit door. 3 On the staple cartridge, lift up on the green tab and pull the cartridge out.
ENWW 4 Pull the cartridge lever up. 5 Remove the jammed staple. 6 Push the cartridge lever down. 7 Insert the staple cartridge so that it snaps into place. 8 Close the stapler-unit door.
9 Note Reattach the stacker/stapler to the printer. The stapler needs to reload after clearing a staple jam, so the first few documents (no more than five) might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the output bin is not blocked. To clear a staple jam from the multifunction finisher 1 Open the stapler-unit door. 2 Slide the stapler unit toward you.
CAUTION 3 Turn the large green knob until the blue dot appears in the window of the stapler unit. 4 Turn the small green knob at the top of the stapler unit clockwise until the staple cartridge moves to the left of the stapler unit. The blue dot must appear in the window of the stapler unit before you remove the staple cartridge. If you try to remove the staple cartridge before the blue dot appears in the window, you could damage the finisher. 5 ENWW Remove the staple cartridge.
6 Pull up on the lever labeled with a green dot. 7 Remove the damaged staple. 8 Press down on the lever that is labeled with a green dot. 9 Reinstall the staple cartridge. 10 Slide the stapler unit into the finisher.
11 Close the stapler-unit door. In rare instances, a staple jam might occur in the upper half of the stapler head. ENWW 1 Follow steps 1 through 4 for clearing a staple jam from the multifunction finisher (see To clear a staple jam from the multifunction finisher). 2 Locate the damaged staple at the back of the stapler unit, and then remove the staple. 3 Follow steps 10 through 11 for clearing a staple jam from the multifunction finisher (see To clear a staple jam from the multifunction finisher).
To clear jams in the 8-bin mailbox Note Check that the paper in use is not thicker or heavier than what the 8-bin mailbox supports. See Paper specifications. 1 Move the 8-bin mailbox away from the printer. To do this, stand on the left side of the printer and pull the 8-bin mailbox straight toward you. 2 Carefully remove the upper (face-up) bin. 3 Pull down the handle on the output paper module and remove any jammed media from this area.
Solving repeated paper jams Situation Solution General repeated paper jam problems 1. Check to make sure that paper is correctly loaded in the trays and that all width guides are correctly set (see Printing tasks). 2. Make sure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper. 3. Try turning over the stack of paper in the tray. If you are using prepunched or letterhead paper, try printing from optional Tray 1. 4.
Understanding printer messages Printer messages appear on the printer control-panel display to relay the normal status of the printer (such as Processing Job), or an error condition (such as Close Right Door) that needs attention. Resolving control-panel messages lists messages that require attention, or that might raise questions. Messages are listed in alphabetical order, with numeric messages at the end of the list. Not all messages are listed, because some (such as Ready) are self-explanatory.
Resolving control-panel messages Message Explanation or recommended action Access Denied MENUS LOCKED The printer control-panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator. ACTION NOT CURRENTLY AVAILABLE FOR TRAY X Tray size cannot be ANY SIZE/ANY CUSTOM A duplexed document was requested from a tray that is set to Any Size or Any Custom. Duplexing is not allowed from a tray configured to Any Size or Any Custom.
Message Explanation or recommended action Cleaning... The printer is processing the cleaning page. CLEANING DISK % COMPLETE... The hard disk or compact flash disk is being cleaned. Contact your network administrator. Do not power off alternates with For help press CLOSE RIGHT DOOR The right door is open and must be closed for printing to continue. To continue turn off then on alternates with CLOSE RIGHT DOOR For help press Creating... CLEANING PAGE The printer is generating the cleaning page.
Message Explanation or recommended action INSERT OR CLOSE TRAY xx The specified tray must be inserted or closed for printing to continue. For help press INSTALL CARTRIDGE For help press The print cartridge has been removed or has been installed incorrectly. It must be replaced or reinstalled correctly for printing to continue. For help press The printer does not have enough memory to load the data (for example, fonts or macros) from the location specified.
Message Explanation or recommended action Paused The product is paused but no errors. exist The product will continue to receive data until the memory is full. To return to ready press STOP PERFORM PRINTER MAINTENANCE The printer has passed its prescribed printed page threshold between maintenance procedures. For help press To ensure optimum print quality, the printer prompts you to perform routine maintenance every 350,000 pages.
Message Explanation or recommended action TOO MANY PAGES IN JOB TO STAPLE The job is too large to staple. The job will be printed unstapled. Reduce the number of pages in the job to staple. For help press TOO MANY PAGES IN JOB TO FINISH The job height is greater than the finisher capacity. For help press TOO MANY PAGES TO MAKE BOOKLET The page content is too large to be saddle stitched.
Message Explanation or recommended action 22 EIO x BUFFER OVERFLOW Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol might be in use. To continue press Press to print the transferred data. (Some data might be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.
Message Explanation or recommended action 50.x FUSER ERROR A fuser error has occurred. For help press Turn the printer off, and then turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) 51.xy ERROR A temporary printing error occurred. For help press Turn the printer off, and then turn the printer on.
Message Explanation or recommended action 58.xx ERROR A temporary printing error occurred. For help press Turn the printer off, and then turn the printer on. alternates with If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040. To continue turn off then on 59.xy ERROR For help press A temporary printing error occurred.
Message Explanation or recommended action 69.x ERROR A temporary printing error occurred. For help press Turn the printer off, reseat the duplex printing accessory, and then turn the printer on. alternates with To continue turn off then on If this message persists, remove the duplexer and resume single-sided printing. If this message continues to persist, contact an HP-authorized service or support provider. (See the HP support flyer or go to www.hp.com/support/ lj9050_lj9040. 79.
Correcting output quality problems Use the examples in the image defect table to determine which print quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer short-edge first, lines and repeating defects will run vertically rather than horizontally.
Light print or fade ● The print cartridge might be low. Replace the print cartridge. ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) ● The print cartridge might be almost empty. Replace the print cartridge. Specks Specks might appear on a page after a jam has been cleared.
Toner smear Also see Loose toner. ● Print a few more pages to see if the problem corrects itself. ● Try using a different type of paper. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page). ● Maintenance might be due.
Page skew ● Print a few more pages to see if the problem corrects itself. ● Verify that there are no torn pieces of paper inside the printer. ● Make sure that paper is loaded correctly, all adjustments have been made, and the paper is under the corner tabs (see Orienting media). ● Turn over the stack of paper in the tray. Also, try rotating the paper 180°. ● Make sure that paper type and quality meet HP specifications (see Paper specifications).
Preventing wrinkles on envelopes If envelopes are wrinkled when printed, first ensure that you are using supported types of envelopes. Then, use the following procedure to move the fuser levers to the higher position while printing the envelopes. To prevent wrinkles on envelopes 1 WARNING! Open the left door (If an optional output device is installed, first slide it away from the printer). Avoid touching the adjacent fusing area. It can be HOT. 2 Locate and lift up the two blue levers.
Solving common printer issues Troubleshooting checklist Note ENWW ● Ensure that media that is loaded into the trays is from a freshly opened ream, contains no defects, and is installed correctly with the paper guides adjusted. ● Verify that the product is using a dedicated circuit and is plugged directly into the wall. For more information about an optional HP output device, see the user guide that came with the device. Situation Solution Correct size of paper is not loaded.
Situation Solution A page fails to print. Set PRINT PS ERRORS=ON, and then send the job again to print a PS error page. If this does not identify the problem, try turning off Resource Saving and I/O Buffering or try installing more memory (see PCL or PS font list). A page prints with clipped margins. If the page margins are clipped, you might have to print the page at 300-dpi resolution or install more memory. Also try turning off Resource Saving and I/O Buffering. A PS error page prints.
Situation Solution Computer software problem. Check that your computer is working correctly by printing from a program you know works, or by printing a plain text file to see if the problem is with your program or with your printer driver. (For example, C:\dir>LPTn where n is the number of the computer port the printer is connected to, for example LPT1.) To print the page, you might have to send a form feed command from your computer.
Situation Solution First page takes much longer to print than following pages. ● Garbled pages print, there are overprints, or only a portion of a page prints. ● ● ● ● ● ● General repeated stapler jam problems. ● ● Job has incorrect fonts. ● ● Make sure that the printer control panel shows READY. Set the Sleep feature for a longer time period (see Configuration page).
Situation Solution Job prints on the wrong side of the paper. ● ● ● Job was not duplexed. ● ● ● Job was not stapled. Print a configuration page to ensure that the duplex printing accessory is installed properly (see Configuration page). Make sure the duplex printing accessory has been configured in the printer driver. Make sure that the software is not overriding the printer driver setting.
Situation Solution Optional Tray 4 will not work. The power cord is not firmly plugged in to both the printer and the power receptacle. Remove and reconnect the power cord. Paper is loaded into optional Tray 1, and a load or manual feed message appears on the controlpanel display. Load the correct paper in the tray. (See Loading input trays, or go to www.hp.com/support/lj9050_lj9040.) If the correct paper is already loaded, press . Paper is not going to the correct output location.
Situation Solution Printer draws paper from the wrong tray. ● ● ● ● Printer interface problems. Print a configuration page from the printer control panel to verify that the interface configurations shown on the printout match those on the host computer (see Configuration page). Printer is paused. Press STOP. Press Printer is off or not connected to an active power source. Make sure that all power cables are firmly plugged in to both the printer components and an active power source.
Situation Solution Printer prints wrong fonts or formats. ● ● Printing stops in the middle of the job. ● ● ● ● ● The font is not present in the printer and must be downloaded from your program, or the proper font DIMM must be installed. Check your program to make sure the correct printer driver has been installed and configured. To verify that the font you want is available, print a PS or PCL font list (see Information menu).
Situation Solution The Macintosh computer is not communicating with the printer. ● ● ● ● ● ● The printer driver icon does not appear in the Chooser. Make sure the Apple LaserWriter 8 Chooser extension resides in the Extensions folder. If it does not exist anywhere on your system, you can obtain the driver from your Macintosh OS system software CD, from Apple Computer, Inc. For more information, see the HP support flyer or go to www.hp.com/support/lj9050_lj9040.
Using the embedded Web server Home pages The home pages of the embedded Web server are the informational pages for the printer. These include: ● Printer status page This page shows the printer control panel and any current message. The control-panel status lights and buttons also appear, so you can change the printer control-panel menu settings from this page. Consumable life levels and the input tray media configuration also appear.
Device pages Use the device pages of the embedded Web server to configure the printer from your computer. These pages can be password protected. Always consult with your network administrator before changing the printer configuration. ● Configure printer page This page is where you configure all printer settings. ● Alerts page This page is where you configure notification recipients for various printer events.
Printing information pages From the printer control panel, you can print these pages, which contain information about the printer configuration: ● Menu map ● Configuration page ● Supplies Status page ● Usage page ● File Directory page ● PCL Driver or PS Driver font list To print an information page 1 Press . 2 Use or to scroll to Information and then press 3 Use or to scroll to the information page you want and then press . .
Checking the printer configuration Information about printer configuration can be found in the Getting Started Guide that came with the printer. From the printer control panel, you can print pages that give details about the printer and its current configuration.
Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), paper trays, and printer languages. Note If an HP Jetdirect print server is installed, an HP Jetdirect configuration page will print out as well.
Supplies status page Use the supplies status page to obtain information about the print cartridge that is installed in the printer, the amount of toner left in the cartridge, and the number of pages and jobs that have been processed. The page also lets you know when you should schedule the next preventative maintenance.
Usage page Use the usage page to obtain information about the page sizes and number of pages printed. The usage page contains the following information: 1 2 3 4 1 Product Name and Printer Name indicate the series of HP LaserJet printer in use. 2 Usage Totals indicates types of pages that have been printed, the number of single-sided pages printed, the number of duplexed pages printed, and the total number of pages printed.
PCL or PS font list Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on a hard disk or flash DIMM.) The PS font list shows the PS fonts installed, and gives a sample of those fonts. The following describes the information that can be found on the PCL font list: ● Font gives the font names and samples. ● Pitch/Point indicates the pitch and point size of the font.
Jetdirect page The Jetdirect page contains the following information: 1 2 3 1 HP Jetdirect Configuration indicates the printer status, model number, hardware address, firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date.
Event log page The first page of the event log contains the following information: 5 6 1 2 3 4 1 Current Page Count indicates the number of pages printed from the printer. 2 Number indicates the order in which the events occurred. The last event to occur has the highest number. 3 Page Count indicates the number of pages printed from the printer when the event occurred. 4 Event indicates the internal event code for each event. 5 Serial Number indicates the serial number of the printer.
Printing a paper path test The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration. To print a paper path test 1 Press . 2 Use or to scroll to Diagnostics and then press 3 Use or to scroll to Paper Path Test and then press 4 Use or to select the input tray you want to test, the output bin, the duplex printing accessory (if available), and number of copies, pressing after you set the value for each.
A Specifications Overview This section presents some of the printer specifications. ● Paper specifications ● Environmental specifications Paper weight equivalence table Use this table to determine approximate equivalent basis weight in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row two, first column) and scan across the row to the cover weight (in the third column).
U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. Bristol Weight (lb) U.S. Index Weight (lb) U.S. Tag Weight (lb) Metric Weight (g/m2) 39 100 55 67 82 91 148 42 107 58 72 87 97 157 43 110 60 74 90 100 163 47 119 65 80 97 108 176 53 134 74 90 110 122 199 58 146 80 98 120 133 216 Printing supplies Item Part number Description or use C8543X Replacement HP maximum capacity, smart print cartridge.
Item Part number HP LaserJet Paper Letter (8.5 x 11 in), 500 sheets/ ream, 10-ream carton HPJ1124 Letter (8.5 x 11 in), 3-hole, 500 sheets/ream, 10-ream carton HPJ113H Legal (8.5 x 14 in), 500 sheets/ ream, 10-ream carton HPJ1424 A4 (210 x 297 mm), 500 sheets/ ream, 5-ream carton CHP310 Tabloid (11 x 17 in), 500 sheets/ ream, 5-ream carton HPJ1724 HP Printing Paper Enhances performance for all HP LaserJet printers.
Envelope margins The following table gives typical address margins for a Commercial #10 or DL envelope. Note Type of address Top margin Left margin Return address 15 mm (0.6 inch) 15 mm (0.6 inch) Delivery address 51 mm (2 inches) 85 mm (3.5 inches) For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope. Paper specifications HP LaserJet printers produce excellent print quality.
Supported sizes of paper for input and output Note For more information on an optional HP output device, see the user guide that came with the product. Tray or Bin Capacity Paper Optional Tray 1 Up to 100 sheets ● ● Up to 10 envelopes Maximum stack height for transparencies: 10 mm (0.
Tray or Bin Capacity Paper Left output bin Up to 100 sheets ● Up to 10 transparencies ● ● Duplex printing accessory ● ● ● ● Optional 3,000-sheet stacker Up to 3,000 sheets of Letter or A4 ● Up to 1,500 sheets of A3 or 11 x 17 ● ● Optional 3,000-sheet stacker/stapler Up to 3,000 sheets of Letter or A4 ● Up to 1,500 sheets of A3 or 11 x 17 Up to 50 sheets stapled ● ● 158 Appendix A Specifications Weight Standard sizes: Letter, Legal, Executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JI
Tray or Bin Capacity Paper Optional multifunction finisher Up to 1,000 sheets of stacked 20 lb bond for Letter and A4 (up to 50 sheets stapled), and 500 sheets stacked 20 lb bond for A3 and 11 x 17 (up to 25 sheets stapled) ● ● ● Weight Standard sizes: Letter, Legal, Executive, ISO A3, ISO A4, ISO A5, JIS B4, JIS B5, 11 x 17 Custom sizes: Minimum: 98 x 191 mm (3.9 x 7.5 inches) Maximum: 312 x 470 mm (12.3 x 18.
Supported types of paper Use settings on the printer control panel to select the following types of paper and other print media. ● Plain ● Pre-printed ● Letterhead ● Transparency (see Transparencies) ● Prepunched ● Labels (see Labels) ● Bond ● Recycled ● Color ● Card stock (see Card stock and heavy paper) ● Rough ● Envelope (for Tray 1 only) Guidelines for using paper For best results, use conventional 75 g/m2 (20 lb) paper.
Symptom Problem Solution Excessive curl Too moist, wrong grain direction or short-grain construction ● Jamming, damage to printer Cutouts or perforations Use paper free of cutouts or perforations. Problems with feeding Ragged edges Use supported types of paper. Multi-sheet feeding Paper sticking together Remove paper, fan it, and reload paper. Problems with feeding ● Use the left output bin or the upper bin. Use long-grain paper.
Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: See Paper specifications for supported envelope weight. ● Construction: Prior to printing, envelopes should lay flat with less than 6 mm (0.3 inch) curl and should not contain air.
Environmental specifications Electrical specifications WARNING! Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This may damage the printer and void the product warranty. Power requirements Rated short-term current 110-Volt models 230-Volt models 100-127V (+/- 10%) 50/60 Hz (+/- 2 Hz) 220-240V (+/- 10%) 50/60 Hz (+/- 2 Hz) 12 Amps 5.
Acoustical specifications Declared per ISO 9296 Sound power level1 Printing (50 ppm) LWAd = 7.2 Bels (A) [72 dB(A)] Ready LWAd = 5.6 Bels (A) [56 dB(A)] Printing (40 ppm) LWAd = 7.0 Bels (A) [dB(A)] Ready LWAd = 5.
B Control-panel menus Overview The control-panel menu layout shows the menus that everyone uses while protecting the menus that administrators use. Everyone typically uses the first three menus in the list. Administrators and service technicians use the other items, which can be protected with a personal identification number (PIN). Perform most routine printing tasks from the computer by using the printer driver or the software program. These settings override the printer control-panel settings.
Retrieve job menu Note If no private, stored, quick copy, or proof and hold jobs are stored on the printer hard disk or in RAM, the message NO STORED JOB appears when the menu is selected. 1 A list of user names appears. 2 Select a user name, and a list of jobs that are stored for that user appears. 3 Select a job name, and print or delete that job. If a job requires a PIN before it can be printed or deleted, appears next to the PRINT or DELETE command and a PIN must be typed.
Paper handling menu When paper handling settings are correctly configured through the control panel, you can print by selecting the type and size of paper from the printer driver or software application. For more information, see Specifying paper to print on. Some items in this menu (such as duplex and manual feed) are available from specific software programs, or from the printer driver (if the appropriate driver is installed). Printer driver and software program settings override control-panel settings.
Configure device menu This menu contains all administrative functions. Printing submenu Some items in this menu are available from a software application, or from the printer driver (if the appropriate driver is installed). Printer driver and program settings override control-panel settings. For more information, see Using features in the printer driver. Item Values Explanation COPIES=1 1 to 32,000 Set the default number of copies by selecting any number from 1 to 32,000.
Item Values Explanation DEFAULT PAPER TYPE PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK>163 ROUGH 90-105 G/M2 ENVELOPE * Allows the user to specify the type of media in each tray. Substitute the tray number for . DEFAULT CUSTOM PAPER SIZE UNIT OF MEASURE X DIMENSION Y DIMENSION Allows the user to set a custom paper size for any of the installed trays. Substitute the tray number for .
Item Values Explanation COURIER FONT=REGULAR REGULAR DARK Select the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 Series printers. DARK: The internal Courier font available on the HP LaserJet III Series printers. Both fonts are not available at the same time. WIDE A4=NO YES NO The Wide A4 setting changes the number of characters that can be printed on a single line of A4 paper. YES: Up to 80 10-pitch characters can be printed on one line.
Item Values Explanation APPEND CR TO LF=NO YES NO Select YES to append a carriage return to each line feed encountered in backward-compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. This option allows the user to append the required carriage return to each line feed. SUPRESS BLANK PAGES=NO NO YES When set to YES, form feeds are ignored if the page is blank.
Item Values Explanation RESOLUTION= FASTRES 1200 300 600 FASTRES 1200 Select the resolution from the following values: 300: Produces draft print quality at maximum printer speed. 300 dpi (dots per inch) is recommended for some bitmapped fonts and graphics, and for compatibility with the HP LaserJet III family of printers. 600: Produces high print quality at maximum product speed. FASTRES 1200: Produces optimum print quality (comparable to 1200 dpi) at maximum product speed.
System setup submenu Items in this menu affect the printer function. Configure the printer according to your printing needs. Item Values Explanation DATE/TIME DATE DATE FORMAT TIME TIME FORMAT Sets the date and time for the printer. The Real Time Clock is set to Greenwich Mean Time (GMT). JOB STORAGE LIMIT=32 1 to 100 Specifies the number of jobs that can be stored on the printer hard disk accessory.
Item Values Explanation PERSONALITY=AUTO AUTO PCL PS PDF XHTML MIME Select the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. ON JOB Set the amount of time that a clearable warning appears on the printer control panel. CLEARABLE WARNINGS= JOB Normally you should not change the printer language (the default is AUTO).
I/O submenu Items in the I/O (input/output) menu affect the communication between the printer and the computer. I/O timeout submenu Item Values Explanation I/O TIMEOUT=15 5 to 300 Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your print job, increase the timeout value.
Embedded Jetdirect submenu Item Options Values Explanation TCP/IP ENABLE ON Enable the TCP/IP protocol. Disable the TCP/IP protocol. OFF An alphanumeric string, up to 32 characters, used to identify the device. This name is listed on the Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware (MAC) address.
Item Options Values Explanation TCP/IP DEFAULT IP AUTO IP A link-local IP address 169.254.x.x will be set. LEGACY The address 192.0.0.192 will be set, consistent with older Jetdirect products. PRIMARY DNS SECONDARY DNS Specify the IP address (n.n.n.n) of the Primary Domain Name System (DNS) Server. . PROXY SERVER Specify the IP address (n.n.n.n) of the Secondary Domain Name System (DNS) Server. Specifies the proxy server to be used by embedded applications in your printer.
Item Options Values Explanation DIAGNOSTICS LOOPBACK TEST YES NO CAUTION This test will erase your TCP/IP configuration. YES the loopback test will be initiated. NO the loopback test will not be initiated. PING TEST DEST IP PACKET SIZE Specify the size of each packet, in bytes, to be sent to the remote host. The minimum is 64 (default) and the maximum is 2048. TIMEOUT Specify the length of time, in seconds, to wait for a response from the remote host. The default is 1 and the maximum is 100.
Item Options Values Explanation RESET SECURITY NO YES NO YES Specifies wether the current security setting s on the print server will be saved or reset to factory defaults. NO (default) The current security settings are maintained. YES Security settings are reset to factory defaults. LINK SPEED AUTO 10T HALF 10T FULL 100TX HALF 100TX FULL The print server will automatically configure itself to match the network’s link speed and communication mode. If it fails, 100TX HALF is set.
Diagnostics menu Administrators can use this menu to troubleshoot jam and print quality issues. Item Values Explanation PRINT EVENT LOG Generates a localized LIFO (last in, first out) list of the 50 most recent entries in the error log. The printed event log shows error number, page count, error code, and description or personality. SHOW EVENT LOG Allows the user to scroll through the contents of the event log from the printer control panel, and shows the 50 most recent events.
C Printer memory and expansion Overview This appendix includes: ● Determining memory requirements ● Installing memory and fonts ● Checking memory installation ● Saving resources (permanent resources) ● Installing EIO cards/mass storage The printer has two double data rate (DDR) memory DIMM slots for upgrading various features. Note ● To add more printer memory, DDR memory DIMMs are available in 16, 32, 64, 128, and 256 MB, for a maximum of 512 MB.
Determining memory requirements The amount of memory you need depends on the types of documents you print. Your print engine can print most text and graphics at 1,200 dpi FastRes without additional memory. Add memory to your printer if you: ● commonly print complex graphics. ● use many temporarily downloaded fonts. ● print complex documents. ● print two-sided documents. ● use advanced functions. ● print PostScript documents.
To install memory WARNING! 1 If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory. (Press 22 on the numeric keypad when the printer is idle.) 2 Turn the printer off. Disconnect the power cord and any cables. 3 Loosen the two captive thumb screws on the back of the printer. The formatter has sharp edges. 4 ENWW Grasp the screws and pull the formatter board out of the printer.
5 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open, or outward.) See Installing memory and fonts for the maximum amount of memory for each DIMM slot. 6 Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMM snap inward into place.
8 Plug in the power cord and connect all cables. Turn the printer on. To install a flash memory card CAUTION ENWW Do not insert a flash memory card that is designed for use with a digital camera into the printer. The printer does not support photo printing directly from a flash memory card. If you install a camera-type flash memory card, a message asking if you want to reformat the flash memory card appears on the control-panel display.
WARNING! The formatter has sharp edges. 3 Grasp the screws and pull the formatter board out of the printer. Place it on a flat, nonconductive surface. 4 Remove the compact flash from the antistatic package. Hold the compact flash with fingers against the side edges and thumbs against the back edge. Align the notches on the compact flash with the compact flash slot. 5 Press the compact flash straight into the slot. CAUTION Do not insert the flash memory card at an angle.
ENWW 6 Slide the formatter board back into the printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on.
Checking memory installation Follow this procedure to verify that memory is installed correctly: 1 Check that READY appears on the printer control-panel display when the printer is turned on. If an error message appears, a DIMM might have been incorrectly installed. 2 Press 22 on the numeric keypad. The configuration page prints. 3 Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation.
Saving resources (permanent resources) Utilities or jobs that you downloaded to the printer sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the printer memory until you turn the printer off.
190 Appendix C Printer memory and expansion ENWW
D Regulatory information Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life. HP LaserJet printing supplies In many countries/regions, this product's print cartridge can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take back program is available in more than 30 countries/regions.
Material safety data sheet Material Safety Data Sheets (MSDS) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/community/environment/productinfo/safety. For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● MSDS Visit: www.hp.
194 Appendix D Regulatory information ENWW
E Using accessibility shortcut keys in the Help Viewer The following topics describe how you can navigate in this user guide. ● Using F6 to switch between the Navigation and Topic Panes ● Shortcut keys for the Help Viewer ● Shortcut keys for the Contents tab ● Shortcut keys for the Index tab ● Shortcut keys for the Search tab ● Shortcut keys for the Favorites tab Notes ● There are also shortcut menu commands that can be accessed through the keyboard.
To move forward to the next topic (provided you have viewed it just previously). To turn on or off search highlighting. To refresh the topic that appears in the Topic pane (this is useful if you have linked to a Web page). To return to the home page (help authors can specify a home page for a help system). To stop the viewer from opening a page (this is also useful if you are linking to the Web and want to stop a page from downloading). To jump to a predetermined topic or Web page.
Shortcut keys for the Favorites tab To display the Favorites tab. To add the currently displayed topic to the Favorites list. To select a topic in the Favorites list. To display the selected topic. To remove the selected topic from the list.
198 Appendix E Using accessibility shortcut keys in the Help Viewer ENWW
F Using the HTML Help Viewer The following topics provide information about navigating and using this guide.
To create a list of favorite help topics 1 Locate the Help topic you want to make a favorite topic. 2 Click the Favorites tab, and then click Add. Notes ● To return to a favorite topic, click the Favorites tab, select the topic, and then click Display. ● If you want to rename a topic, select the topic, and then type a new name in the Current topic box. ● To remove a favorite topic, select the topic and then click Remove.
Using the shortcut menu commands There are several commands on the shortcut menu that you can use to display and customize information. Note ENWW Command Description Right-click in the table of contents, and then click Open All. Right-click in the table of contents, and then click Close All. Right-click, and then click Print. Right-click in the table of contents, and then click Customize Opens all books or folders in the table of contents. This command only works if the Contents tab is displayed.
202 Appendix F Using the HTML Help Viewer ENWW
Index Numerics B 2,000-sheet tray.
cartridges, print authentication 93 error messages 119, 121, 122 features 8 low 174 non-HP 93, 121 ordering 94 out, settings 174 part numbers 11, 154 recycling 192 removing 90 replacing 95 status, viewing in HP Toolbox 32 storing 93 supplies status page 147 toner level, checking 93 usage information 148 cartridges, staple error messages 122 part numbers 11 characters dropouts, troubleshooting 129 misformed, troubleshooting 130 Chooser, Macintosh 141 cleaning page, printing 95 cleaning the printer 90 clearab
double-sided printing loading paper 49 printing 68 settings 169 troubleshooting 135, 137 downloading firmware 9 dpi (dots per inch) settings 172 draft printing 172 Driver Work Space (DWS) 146 drivers autoconfiguration 18 features 20 help 20 included 19 preconfiguration 19 saving settings 74 settings 21 settings, overriding 74 troubleshooting 135 troubleshooting Macintosh 141 Update Now button 19 dropouts, troubleshooting 129 duplex printing accessory bad connection error message 119 features 8 jam locations
folding booklets 66 font DIMMs, part numbers 12 fonts Courier settings 170 EPS files, troubleshooting 136 included 8 lists, printing 144, 149, 166 PCL settings 170 storing on hard disk 9 troubleshooting 134, 140 form lines, settings 170 fraud Web site 93 front door jam locations 98 locating 14 front-to-back registration 75 full-bleed images, printing 71 fuser area, clearing jams 105 fuser error messages 125 fuser levers, setting 58, 59 fuser modes 171 G garbled pages, troubleshooting 136 glossy paper, HP 1
IP address 142, 173 IPX/SPX settings 177 J jams 8-bin mailbox 116 clearing 98 duplex printing accessory 103 error messages 123 frequent, troubleshooting 117 left door 105 locations 98 multifunction finisher 107 preventing 36 recovery settings 174 right door 99 standard output bin 105 staple, frequent 136 staple, multifunction finisher 112 staple, stacker/stapler 110 Tray 1 99 Tray 2 or 3 100 Tray 4 101 Jetadmin, HP Web alerts, configuring 95 features 27 firmware upgrades 9 toner level, checking from 94 Jet
maintenance kit ordering 122 part numbers 13 replacing 92 status 147 manual feed control panel settings 169 first page 76 messages, troubleshooting 138 selecting 78 troubleshooting 134 manufacturing page 151 map, menu 144, 145, 166 margins clipped, troubleshooting 134 envelopes 59, 156 settings 171 mass storage devices installing 189 management tools 9 mass storage devices.
networks HP Jetdirect print servers 29 installing software 24 operating systems supported 18 settings page, embedded Web server 143 software for 27 speed settings 179 troubleshooting 137 No back page 77 noise specifications 164 non-HP media 156 non-HP print cartridges 93, 121 nonvolatile memory errors 126 notification settings, embedded Web server 143 number of copies 168 n-up printing 77 NVRAM errors 126 O Office Paper, HP 155 Office Recycled Paper, HP 155 online help.
personalities automatic switching 20 default, setting 174 error messages 119 included 8 list of installed, printing 146 PINs control panel menus 165 error messages 120 releasing private jobs 80 Service menu 180 plastics, recycling 192 platforms supported 18 portrait orientation setting as default 170 two-sided printing 69 ports parallel, error messages 124 troubleshooting 139, 140 postcards printing 71 specifications 162 PostScript emulation drivers 19, 20 PostScript error pages 134, 170 PostScript font lis
R RAM.
stacker/stapler bins 55 capacity 8 error messages 122 lights, status 17 loading staples 61 locating 14 not recognized 138 paper sizes supported 158 part number 11 printing to 60 selecting output location 56 staple jams, clearing 110 staple jams, frequent 136 stapling, troubleshooting 137 standard top bin features 55 jam locations 98 jams, clearing 105 locating 14 paper sizes supported 157 staple cartridges error messages 122 loading in multifunction finisher 64 loading in stacker/stapler 61 part numbers 11
Tray 2 capacity 8 custom-size paper specifications 71 jam locations 98 jams, clearing 100 loading custom-size paper 45 loading paper, orientation 50 loading standard-size paper 39, 42 locating 14 paper sizes supported 157 registration 75 settings 167 troubleshooting 134 Tray 3 capacity 8 custom-size paper specifications 71 jam locations 98 jams, clearing 100 loading custom-size paper 45 loading paper, orientation 50 loading standard-size paper 39, 42 locating 14 paper sizes supported 157 registration 75 set
V vertical line spacing settings 170 vertical transfer door jam locations 98 locating 14 voltage, troubleshooting 133 W washing off toner 90 watermarks, printing 74 wave, troubleshooting 131 Web Jetadmin alerts, configuring 95 features 27 firmware upgrades 9 toner level, checking from 94 Web sites anticounterfeit 93 Electronic Industries Alliance 192 environmental information 193 firmware upgrades 9 Material Safety Data Sheet (MSDS) 193 paper specifications 156 recycling information 192 security settings 1
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