Application Discovery 6.0 Software: User Guide

Services for HP-UX”. For details on which is the appropriate version to download by
operating system version, please consult the Insight Dynamics installation and configuration
guide. AppDiscAgent runs with any 2.x version of HP WBEM Services for HP-UX.
To obtain a new version of HP WBEM Services for Linux, go to the Internet ready and
networking page on HP Software Depot web site (http://software.hp.com/). Find HP WBEM
Services for Linux, and click the download link.
3. Check that the Application Discovery WBEM provider has been installed on the managed
node.
Type the following command on the command line of the managed node:
# cimprovider -l -m AmgrAgentProviderModule
AmgrAgentProvider
A return of AmgrAgentProvider indicates that the WBEM provider is installed.
If this value is not returned, first clean up the provider by typing:
# /opt/amgr/bin/agent_wbem_cleanup
Removing the AmgrAgentProvider
Then configure the provider by typing the following on the command line:
# /opt/amgr/bin/agent_wbem_config
Loading Application Discovery schema
Loading Application Discovery metadata
See also: Errors due to incompatibilities between different versions of Application Discovery
agents and servers
Data missing in Application Discovery screens
Issues listed in this section include the following:
• “Applications not visible in Application Discovery screens” (page 40)
• “Host not visible in Application Discovery screens” (page 42)
• “Packages not visible in Application Discovery screens” (page 44)
Applications not visible in Application Discovery screens
1. Confirm that your user login has the appropriate permissions on the host where the
application resides, including appropriate user authorization on HP SIM.
2. Check that the application is not hidden from view in the application table.
Tables that list applications are preceded by the 'Application Visibility' drop-down that lets
you toggle to Show hidden apps. Select this option and scan the table for your application.
Also, check that no filters are in operation in the table. (If one or more filters have been
applied to the table, they are listed on the right in the dark gray table header bar.) To remove
current filters, right-click anywhere on the table, and select Clear all filters.
If you cannot find the application, Application Discovery is not currently recognizing the
application as matched to a template.
40 Troubleshooting