HP Global Workload Manager 7.3 and 7.3 Update 1 User Guide

Registering for software technical support and update service
Insight Management includes one year of 24 x 7 HP Software Technical Support and Update
Service. This service provides access to HP technical resources for assistance in resolving software
implementation or operations problems.
The service also provides access to software updates and reference manuals in electronic form as
they are made available from HP.
With this service, Insight Management customers benefit from expedited problem resolution as
well as proactive notification and delivery of software updates. For more information about this
service, see the following website:
http://www.hp.com/services/insight
Registration for this service takes place following online redemption of the license certificate.
How to use your software technical support and update service
As HP releases updates to software, the latest versions of the software and documentation are
made available to you. The Software Updates and Licensing portal gives you access to software,
documentation, and license updates for products on your HP software support agreement.
You can access this portal from the HP Support Center:http://www.hp.com/go/hpsc
After creating your profile and linking your support agreements to your profile, see the Software
Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain
software, documentation, and license updates.
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
In the United States, see the HP U.S. service locator web site:
http://www.hp.com/service_locator
In other locations, see the Contact HP worldwide web site:
http://welcome.hp.com/country/us/en/wwcontact.html
Related information
The latest versions of manuals, product information, and white papers for HP Matrix Operating
Environment Suite, can be viewed or downloaded from Enterprise Information Library.
For more information about HP Matrix Operating Environment and HP Matrix Operating
Environment-related products and solutions, visit the following HP websites:
HP Matrix Operating Environment for Integrity servers: http://www.hp.com/go/matrixoe/
integrity
HP Matrix Operating Environment: http://www.hp.com/go/matrixoe
Typographic conventions
This document uses the following typographical conventions:
Book title The title of a book. On the web, this can be a hyperlink to the
book itself.
Command A command name or command phrase, for example ls -a.
Computer output Information displayed by the computer.
Ctrl+x or Ctrl-x A key sequence that indicates you must hold down the keyboard
key labeled Ctrl while you press the letter x.
ENVIRONMENT VARIABLE The name of an environment variable, for example, PATH.
52 Support and other resources