HP Insight Recovery 6.2 User Guide

Failover job succeeds but certain logical servers are not activated
Error message
Recovery Groups containing those logical servers may be in Maintenance Mode.Cause
Disable Maintenance Mode on the Recovery Groups and rerun the failover operation. Also look
at the lsdt.log file located in the logs directory where HP Insight Recovery is installed.
Action
Failover job fails because of insufficient servers
Error message
There may not be enough licensed physical resources capable of hosting the logical servers.Cause
Ensure that there are enough physical servers licensed for Insight Dynamics available to host the
logical servers managed by HP Insight Recovery. Also look at the lsdt.log file located in the
logs directory where HP Insight Recovery is installed.
Action
HP Insight Recovery log files
There are several log files available with detailed information that you can view to help identify
the sources of HP Insight Recovery failover or failback problems:
• For errors that occur during the initial HP Insight Recovery configuration steps, check the
mxdomainmgr(0).log file located in the logs directory where HP Systems Insight Manager
is installed on the system.
• For errors that occur during a failover or site role reversal operation, check the lsdt.log
file in the logs directory where HP Insight Recovery is installed for details on the specific
operation that failed.
• EVA Storage failover related errors are written to the clxevarun.log file in the STORAGE/
EVA/log directory located where HP Insight Recovery is installed on the system.
For a list of log files to use for troubleshooting XP storage failover issues, refer to the HP
StorageWorks XP Cluster Extension Software Administrator Guide.
• XP Storage failover related errors are written to the clxrun.log file located in the Cluster
Extension XP\log directory of the storage management server accessed by IR to perform
the storage failover operation.
Additional information on logical server activation and deactivation issues initially reported
in the HP Insight Recovery Jobs screen can be found in the HP Insight Dynamics
Virtualization Manager Logical Server Job Status screen. Select a logical server job based
on its Job Title and view its Job Details.
32 Troubleshooting