HP Matrix Operating Environment 7.2 Update 1 Infrastructure Orchestration User Guide

Request continues to process after being canceled
A request continues to process after being canceled.Issue
Current task in progress.Possible cause
When a request is canceled, infrastructure orchestration has to allow the ongoing tasks in the
managed environment to complete. No new tasks are started, however all in progress tasks must
complete before the request can be canceled.
Action
Microsoft SCVMM templates do not appear in the Software tab
SCVMM templates do not appear on the Software tab.Issue
—Cause
Action 1. In the SCVMM server, open the powershell command prompt for virtual machine management
2. Enter the following commands:
get-vmmserver –ComputerName localhost
get-template | select -Property Name
get-template | select -Property Name, VirtualizationPlatform
The templates returning the VirtualizationPlatform as “Hyper-V” will be listed in the infrastructure
orchestration Software tab.
The infrastructure orchestration Server pools tree was not removed from Systems
Insight Manager during infrastructure orchestration uninstallation
The infrastructure orchestration Server pools tree was not removed from Systems Insight Manager
during the infrastructure orchestration uninstallation process.
Issue
Systems Insight Manager was not available when infrastructure orchestration was being uninstalled.Possible cause
Action
• Stop the HP Matrix infrastructure orchestration service.
• Manually remove the HP SIM collections.
• Start the HP Matrix infrastructure orchestration service.
Self Service Portal operations
Linux server does not list a recently added data disk
My Linux server does not list a recently added data disk.Issue
The server was not rebooted.Possible cause
When adding a new data disk to an existing service, if the servers are physical Linux servers or
the data disks are added manually (for example, Multi-initiator NPIV is not used), reboot the Linux
server to make the disks available.
Action
Entering a host name in the network WINS setting causes a Windows customization
to fail
Entering a host name in the network WINS setting causes a Windows customization to fail.Issue
—Possible cause
Enter an IP address or leave the network WINS setting blank.Action
Self Service Portal operations 199