HP Matrix Operating Environment 7.3 and 7.3 Update 1 Logical Server Management User Guide

Suggested action
After vCenter is restarted, use the Report→Logical Server Job Status... menu selection to make sure
that there are no logical server operations in progress. Then, restart the Logical Server Automation
service.
Profile is created but not associated with a logical server when service is
stopped during logical server activation
If the first activation of a new logical server is in progress when the HP Logical Server Automation
service is stopped, the logical server definition may be left in a state where the Virtual Connect
profile has been created but is not associated with the logical server. When the logical server is
in this state, an attempt to activate it will fail with the following error:
Unable to create profile {profile name}. (Cannot perform server profile operation because:
Server profile name {profile name} is duplicate. Another server profile with the same name
already exists in VCEM. Verify all the server profile information is correct
and perform the operation again.)
IMPORTANT: This error also occurs during the first activation of a logical server if the designated
Virtual Connect profile name is assigned to an existing profile. In this case, following the suggested
action to delete the underlying profile will result in a loss of data if the profile is in use. To avoid
data loss by accidentally deleting an existing profile, follow steps 1 and 2 below to verify that the
activate operation did not successfully complete and that the Virtual Connect Profile was created
as part of the failed operation.
Suggested action
1. View the status of the activate logical server job using the Report→Logical Server Job Status…
menu selection from the lower, gray menu-bar. Verify that the activate logical server job did
not complete successfully.
2. Verify that the underlying Virtual Connect profile definition is consistent with the logical server
definition.
a. View the logical server definition using the Report→View Logical Server Details… menu
selection. Note the Managed Resource Name.
b. View the Virtual Connect profile by selecting Tools→Integrated Consoles→Virtual Connect
Enterprise Manager (VCEM)… from the upper, blue menu-bar. From the Server Profiles
tab, select the Virtual Connect profile and click Edit…
3. Delete the Virtual Connect profile using Tools→Integrated Consoles→Virtual Connect Enterprise
Manager (VCEM)… and selecting the Server Profiles tab. Select the profile, and click Delete....
4. Activate the logical server using Tools→Logical Servers→Activate... from the lower, gray
menu-bar.
Creating VC Domain Groups using Factory-Default as a serial number
Matrix OE visualization does not support a VC Domain Group created in VCEM using the serial
number Factory-Default.
Suggested action
To resolve this:
1. Note the VC Domain Group name.
2. Delete the VC Domain Group in VCEM.
3. Recreate the VC Domain Group with the same name and select Logical SN in the Select Serial
Number Type: field.
4. After you finish creating the VC Domain Group, access Matrix OE visualization if you have
any SPE-based logical servers and select Tools→Logical Server→Refresh
Profile is created but not associated with a logical server when service is stopped during logical server activation 87