HP Matrix Operating Environment 7.3 Update 1 Getting Started Guide

The service also provides access to software updates and reference manuals in electronic form as
they are made available from HP. Customers who purchase an electronic license are eligible for
electronic updates.
With this service, Insight Management customers benefit from expedited problem resolution as
well as proactive notification and delivery of software updates. For more information about this
service, see the following website:
http://www.hp.com/services/insight
Registration for this service takes place following online redemption of the license certificate.
How to use your software technical support and update service
As HP releases updates to software, the latest versions of the software and documentation are
made available to you. The Software Updates and Licensing portal gives you access to software,
documentation and license updates for products on your HP software support agreement.
You can access this portal from the HP Support Center:
HP Support Center
After creating your profile and linking your support agreements to your profile, see the Software
Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain
software, documentation, and license updates.
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
• In the United States, see the HP U.S. service locator website:
http://www.hp.com/service_locator
• In other locations, see the Contact HP worldwide website:
http://www.hp.com/go/assistance
Related information
For information about open-source products included with Matrix Operating Environment (including
license constraints, updates, and security information), see the end-user license agreement included
with HP Matrix Operating Environment. This document is installed on the CMS at the following
locations:
HP-UX CMS /opt/vse/src/README
Microsoft Windows CMS installation-directory\src\README
The default installation directory is C:\Program Files\HP\
Virtual Server Environment, but this directory can be
changed at installation time.
Manuals and white papers
The latest versions of manuals and white papers for Matrix OE and related products can be
downloaded from the HP Web. The manuals and white papers listed below can be found at these
locations:
• Enterprise Information Library (http://www.hp.com/go/matrixoe/docs)
• Enterprise Information Library (http://www.hp.com/go/insightcontrol/docs)
• Enterprise Information Library (http://www.hp.com/go/insightmanagement/docs)
The following tables list the manuals and white papers that are available. Some documents appear
in multiple tables.
44 Support and other resources