Server workflows for HP Matrix Operating Environment

35
Power ON is failing
The Server Power ON workflow can fail for following reasons:
Missing server data files inventoryList.xml, serverInfo.xml and uuidHostMapper.xml from the
configured location at
C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server
o Invalid or missing data from the server data files
o Unsupported server model
o Invalid UUID
o Network issues while connecting to the remote server management interface
o Invalid user credentials for the remote server management interface configured in the OO System
Account
o Unsupported/invalid command execution on the remote server management interface
o Fatal errors from OO Central and/or OO RSJRAS services
To correct the problem, follow the steps below:
Ensure that the server data files are available and readable/writeable from the configured location
at C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server
o Ensure that the server data files contain all valid data
Ensure that a valid Server Model is configured in serverInfo.xml file
Ensure that a valid IP address is configured for Server Management Station for the given
UUID
o Ensure that a valid UUID is provided as input to the workflow
o Ensure that there is network connectivity and accessibility to connect to the remote server
management interface
o Ensure that valid user credentials are configured in the OO System Account
o Ensure that the command being invoked on the remote server management interface is valid
o Check the OO Central reports or central_wrapper.log file for any fatal errors during execution of
the flow. In case of fatal errors in OO logs and/or Central reports, ESA would have sent a
“Timeout” response when invoked by Matrix OE.
Power OFF is failing
The Server Power OFF workflow can fail for following reasons:
o Missing server data files inventoryList.xml, serverInfo.xml and uuidHostMapper.xml from the
configured location at
C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server
o Invalid or missing data from the server data files
o Unsupported server model
o Invalid UUID
o Network issues while connecting to remote server management interface
o Invalid user credentials configured in the OO System Account
o Unsupported/invalid command execution on the remote server management interface
o Fatal errors from OO Central and/or OO RSJRAS services
To correct the problem, follow the steps below:
Ensure that the server data files are available and readable/writeable from the configured location
at C:\Program Files\HP\Matrix infrastructure orchestration\esa_extensions\server
o Ensure that the server data files contain all valid data
Ensure a valid Server Model is configured in serverInfo.xml file
Ensure a valid IP address is configured in the uuidHostMapper.xml file for the remote
server management interface for the given UUID
o Ensure that a valid UUID is provided as input to the workflow