HP Insight Management 7.3 Installation and Upgrade Release Notes Abstract This document describes the HP Insight Management 7.3 release updates and provides information about installing or upgrading to Insight Management version 7.3 that is important to know before you begin.
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Contents 1 Overview of the Insight Management 7.3 release............................................5 Release objective......................................................................................................................5 Installation requirements and prerequisites...................................................................................5 Distribution media....................................................................................................................
Documentation feedback...........................................................................24 Index.........................................................................................................
1 Overview of the Insight Management 7.3 release Release objective HP Insight Management 7.3 release provides feature enhancements for both the HP Insight Management Advisor and the HP Insight Management Installer. HP Insight Management 7.3 also provides updates for existing operating systems and hypervisors, and also fixes to known software issues.
Table 1 HP Insight Management DVD #1 (dual-layer) contents Software and version on HP Insight Management DVD #1 Updated for 7.3 release HP Systems Insight Manager 7.3 ✓ HP System Management Homepage 7.3 ✓ WMI Mapper 7.3 ✓ HP Version Control Repository Manager 7.3 ✓ HP Insight Control licensing and reports 7.3 ✓ HP Insight Control performance management 7.3 ✓ HP Insight Control power management 7.3 ✓ HP Insight Control server migration 7.3 ✓ HP Insight Control virtual machine management 7.
Table 3 Open source code available on the HP website Software name HP website • HP Matrix KVM Private Cloud http://www.hp.
NOTE: To obtain HP Insight Control for Microsoft System Center and HP Insight Control for VMware vCenter Server, download the ISO images from the HP Insight Management DVD Downloads and References website: http://www.hp.com/go/insightupdates • HP Matrix KVM Private Cloud, enables the provisioning of virtual machine instances on KVM (Linux kernel-based virtual machine) hosts in a virtual data center (a cloud) using Matrix infrastructure orchestration templates and self-service portal processes.
HP Insight Management Installer HP Insight Management Installer for the 7.3 release includes product enhancements. The following are the changes applicable for the HP Insight Management 7.3 release: • Supports a direct upgrade to Insight Management version 7.3 only from 6.3 or later. • Supports Simplified Chinese locale. • Supports Internet Explorer 11 • Supports the following new operating system: ◦ Windows Server 2012 R2 Standard and Datacenter editions.
◦ Microsoft SQL Server 2012 Standard ◦ Microsoft SQL Server 2008 R2 SP2 Express (64 bit only) ◦ Microsoft SQL Server 2012 Enterprise ◦ Microsoft SQL Server 2012 Business Intelligence Revised documentation Many documents were revised for the Insight Management 7.3 release. If a document was not revised, the last edition of the document still applies.
• HP Integrity Virtual Machines Manager User Guide • HP Integrity Virtual Machines Manager Release Notes • HP Application Discovery User Guide • HP Storage Provisioning Manager (SPM) User Guide HP SIM • Systems Insight Manager Release Notes • HP Systems Insight Manager User Guide and online help • HP Systems Insight Manager Installation and Configuration Guide for Microsoft Windows • HP Systems Insight Manager Command Line Interface Guide HP System Management Homepage • System Management Ho
Table 6 Supported search options 12 Option Result Quoted phrases Not supported. AND If you enter two terms, the search engine locates topics that contain both terms and topics that contain each term. OR Search locates topics that contain the individual terms without the other term. You can enter more than two terms. Separate lists are generated for each search. NOT Not supported. Wildcards Limited support. Metadata Supported. Ranking Not supported. Overview of the Insight Management 7.
2 Installation and upgrade notes This chapter provides links to the Insight Management installation documentation and contains notes that are important to read before upgrading to Insight Management version 7.3, performing a new installation of Insight Management version 7.3, or uninstalling the Insight Management software.
Table 7 Microsoft SQL database upgrade errors and suggested action (continued) Error code Cause 2068052081 The incorrect .NET package is being used by default by the Microsoft SQL 2008 installer. 2146823279 Suggested action and links to more information Verify if .NET 4.0 is available on the system, and verify if the complete package is installed or if only a few components are installed. The Insight Management DVD supports .NET 3.5 SP1. If a complete package of .NET 4.
Upgrading Insight Management Before beginning an upgrade of Insight Management, HP recommends that you gather the information listed in the HP Insight Management 7.3 Preinstallation Worksheet. Gathering the data before you begin ensures that you are prepared to supply all the information required during the upgrade. Upgrade paths This release supports upgrading Systems Insight Manager, Insight Control, and Matrix Operating Environment components from Insight Software DVD version 6.3 or later.
1 2 In general, if a version of Insight Dynamics earlier than 6.3 is installed, you must use HP Insight Software DVD 6.3 to upgrade to Insight Dynamics 6.3 and then perform a second upgrade to version 7.3 using HP Insight Management DVD 7.3. SPM 1.2 is included with Insight Dynamics 6.2, SPM 2.1 is included with Matrix Operating Environment 7.1, and SPM 2.2 with Matrix Operating Environment 7.2.
◦ C:\Program Files\HP\Virtual Server Environment\conf\lsa\ lsaclient.properties ◦ C:\Program Files\HP\Virtual Server Environment\conf\lsa\vc\ vcController.properties ◦ C:\Program Files\HP\Virtual Server Environment\conf\lsa\vmm\ vmmController.properties ◦ C:\Program Files\HP\Virtual Server Environment\conf\lsa\storage\ storageController.
Environment Logical Server Storage Pool interface and checking the storage pool entry (SPE) configuration. If the SAN fabrics for server initiator WWNs are incorrect, correcting the SAN fabrics for host initiators and saving the SPE this may address the problem. If the SAN fabrics are present and are correct, merely modifying and saving the SPE can be a sufficient workaround to address the problem.
Installation notes The following list contains general notes that apply to a new installation of Insight Management. Read these notes before you begin an installation. • The Insight Management Advisor password expiration check may fail displaying the following error message: A system error occurred calling NetUserGetInfo due to the fact that the workstation service and/or the server service failed to restart on the Windows domain controller server.
Microsoft Windows Server 2008 SP2 with Hyper-V requires you to install the following patch that fixes the hang in host servers with many simultaneous virtual machine operations. The patch is located at: http://support.microsoft.com/kb/980081 See the Managing Microsoft Windows Server 2008 Hyper-V with HP Insight Software technology brief for more information about other patches that might be required for later editions of Microsoft Windows Server 2008 (R2): http://www.hp.
3 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number – SAID (Service Agreement Identifier) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer
The service also provides access to software updates and reference manuals in electronic form as they are made available from HP. With this service, Insight Management customers benefit from expedited problem resolution as well as proactive notification and delivery of software updates. For more information about this service, see the following website: http://www.hp.com/services/insight Registration for this service takes place following online redemption of the license certificate.
Table 9 Typographic conventions Book title The title of a book. On the web, this can be a hyperlink to the book itself. Command A command name or command phrase, for example ls -a. Computer output Information displayed by the computer. Ctrl+x or Ctrl-x A key sequence that indicates you must hold down the keyboard key labeled Ctrl while you press the letter x. ENVIRONMENT VARIABLE The name of an environment variable, for example, PATH. Key The name of a keyboard key.
4 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Index B back up CMS, 16 C Central Management Server see CMS CMS backing up before an upgrade, 16 new hardware support, 9 new hypervisor support, 9 new OS support, 9 D distribution media content, 5 open source source code, 6 documentation, 13 DVD, 6 see also distribution media content, 5 version, 5 E end user license agreement see EULA enhanced security notes about Internet Explorer, 20 prevents installation from mapped drive, 19 EULA, 21 H HP P6000 Command View Software software, 17 hypervisor supported