HP Matrix Operating Environment 7.3 Recovery Management User Guide

then go to Storage→Storage Software→Storage Device Management Software→HP P6000
Command View Software.
2. Confirm that the port number specified during Storage Management Server configuration in
Matrix recovery management is the same as the WBEM port number configured on the HP
P6000 Command View server (for example, 5989). For more information, see the “CIMOM”
server configuration section in the HP P6000 Command View Software Installation Guide.
3. Refresh the HP P6000 Command View server CIM database by running the refresh command.
For details on the Discover command, see the “Configuring HP SMI-S EVA to Discover HP
Command View EVA Arrays” section in the HP P6000 Command View Software Installation
Guide.
4. Ensure that the HP P6000 Command View Software service and CIMOM service are running.
Start or restart these services if necessary.
Unable to add/edit XP Storage Replication GroupError message
Matrix recovery management is unable to obtain information about the Storage Replication Group
from the RAID manager, or the information obtained does not match the information provided when
Cause
the HP P9000 Storage Replication Group configuration was added or edited in Matrix recovery
management.
Ensure that the RAID manager instance on the local Storage Management Server is running. From
the install directory of the RAID Manager, run pairdisplay –g <group name> (where <group
Action
name> is the name of the Storage Replication Group being added or edited) to see if the Storage
Replication Group is configured and the local array serial number, remote array serial number,
and storage replication type matches the data provided when the HP P9000 Storage Replication
Group configuration was added or edited in Matrix recovery management.
Unable to add CLX credentials for this HP 3PAR storage system.Error message
The encrypted password file for the corresponding HP 3PAR storage system is incorrect or the
password for the storage system has been changed and cannot be authenticated using the existing
password file.
Cause
Ensure the correct password file is present in the /storage/3par/conf directory where Matrix
recovery management is installed for both the local and remote HP 3PAR storage systems. If
necessary, regenerate the password files. Retry the Storage Management Server Add operation.
Action
Error: Unable to locate CLX/3PAR install path. Check if CLX/3PAR is
installed on the system.
Error message
The required software HP 3PAR Cluster Extension Software is not installed, or the CLI version does
not match the one in the hp_ir.properties file.
Cause
Install only the CLI component of the HP 3PAR Cluster Extension Software by using the custom install
option, or update the INFORM_CLI_VERSION property in conf\hp_ir.properties where
Matrix recovery management is installed on the CMS.
Action
Unable to validate this 3PAR Storage Replication Group.Error message
The parameters entered cannot be validated against those configured on the HP 3PAR storage
system.
Cause
Verify and correct the parameters (including volume group name on the local HP 3PAR storage
system, volume group name on the remote HP 3PAR storage system, local array remote copy group
Action
name, remote array remote copy group name, local and remote HP 3PAR storage system serial
numbers, and replication mode) and retry the operation.
56 Troubleshooting