HP Insight Management 7.3 Installation and Configuration Guide

Some menus do not appear in the toolbars.......................................................................72
After upgrade, virtual machine host registration completes successfully without discovering the
vCenter server and without vCenter credentials.................................................................72
Uninstalling Insight Control virtual machine management....................................................73
VMMclient.jar, commons-cli-1.0.jar, or org.mortbay.jetty.jar files fail to copy..........................73
Mouse does not work properly after Microsoft Hyper-V server installation..............................73
HP Insight Control server migration.......................................................................................73
Unable to communicate with the Insight Control server migration service..............................73
HP Matrix Recovery Management and HP Matrix Operating Environment..................................74
HP Matrix Recovery Management installation fails and returns a “Setup failed” error
message......................................................................................................................74
Configuration.........................................................................................................................74
Insight Control virtual machine management..........................................................................74
Insight Control virtual machine management host registration fails.......................................74
Insight Control virtual machine management items are not removed from the HP SIM toolbar
with virtual machine management uninstallation................................................................74
Insight Control virtual machine management might not detect virtual machines located on
mapped network drives..................................................................................................74
Microsoft DNS Server might not map the host name to DHCP-generated IP addresses.............74
Virtual machine hosts are in different subnets....................................................................75
Matrix Operating Environment........................................................................................75
Upgrading.............................................................................................................................75
Installer Error messages...........................................................................................................76
Uninstaller error messages.......................................................................................................77
Uninstallation.........................................................................................................................77
HP Insight Control server migration.......................................................................................77
HP Virtual Connect Enterprise Manager................................................................................77
7 Support and other resources......................................................................78
Information to collect before contacting HP.................................................................................78
How to contact HP..................................................................................................................78
Security bulletin and alert policy for non-HP owned software components......................................78
Subscription service............................................................................................................78
Registering for software technical support and update service.......................................................78
How to use your software technical support and update service...............................................79
HP authorized resellers............................................................................................................79
New and changed information in this edition.............................................................................79
HP Insight Management Advisor..........................................................................................79
HP Insight Management Installer..........................................................................................80
Related information.................................................................................................................80
Documents........................................................................................................................80
Websites..........................................................................................................................80
Typographic conventions.........................................................................................................80
8 Documentation feedback...........................................................................82
A Backing up the CMS................................................................................83
Back up your pre-7.2 CMS configuration....................................................................................83
Restore your pre-7.2 CMS configuration.....................................................................................87
Index.........................................................................................................89
Contents 5