HP Insight Orchestration 6.3 User Guide

Server reservation and allocation fail with the following messages, even though servers exist in the
assigned pool that will satisfy the template requirements.
Issue
• Reservation failed for logical server <server>. Unable to find a
physical server with the following requirements: There are no valid
available targets to provision the service. Check if the targets in
the selected pools are in maintenance.
• Unable to allocate servers and networks in the same Virtual Connect
Domain Group. Either more available servers are required, or could
not match existing servers against memory size, disk space and
processor count requirements.
Insight Orchestration's Resource Manager has marked servers as “invalid” during resource discovery
because of a communication error between LSA and OA.
Possible cause
Check the status of server blades within the enclosures in your environment.Action
1. In the Insight Orchestration Console, select the Servers tab and look at the Enclosures column.
This identifies the C-Class enclosures within the environment.
2. Find each enclosure in the System Insight Manager All Enclosures collection. The page for each
enclosure includes a link to the Onboard Administrator (OA).
3. Login to the OA; under Enclosure Information, click Device Bays and resolve any status errors
or warnings.
TIP: In some cases, status errors may be cleared by a reset of the active OA.
A Create request fails, but the service is still listed in the Service tab in “Reserved” state, and no
resources are allocated.
Issue
A data migration attempt occurred while the Create request was waiting for approval.Possible cause
Do not attempt data migration when a service request is waiting for approval. Either approve or
reject the Create request and allow the request to complete before migrating data.
Action
Virtual service creation
Troubleshooting items addressed in this section:
• Error deploying logical server from <vm-hostname>_ls realized by
vm://<vmhost-ip>/vmfs/volumes/...<vm-hostnames>.vmx/. Copy virtual machine failed:
Unable to access file
[inactive-datastore-name]vmware-template-name/vmware-template-name.vmdk.
• The start function on virtual machine <logical_server_id> failed: There are not enough licenses
installed to perform the operation.
• Select or create an empty folder as the target destination.
• Multiple messages: Unable to delete <vm name> on <host:path/to/vm>, VM may still exist.
Please clean up the directory manually. Or: Failed to delete VM <vm name> from
<host:path/to/vm>. Please clean up the directory manually
• VMware ESX hosts are licensed but do not show up in the Insight Orchestration Unassigned
pool.
• New servers do not appear in the Unassigned pool.
• Service creation fails in the VM customization phase.
• Create Request fails with a virtual machine customization error.
• Time zone set in sysprep.inf is not reflected on Microsoft Windows 2008 virtual machine
guest.
• Virtual data disk names cannot contain double-byte characters.
• A Microsoft Windows 2008 virtual machine guest cannot join the Active Directory domain.
Working with services 91