HP Matrix Operating Environment 7.3 Recovery Management User Guide

With this service, Insight Management customers benefit from expedited problem resolution as
well as proactive notification and delivery of software updates. For more information about this
service, see the following website: http://www.hp.com/services/insight.
Registration for this service takes place following online redemption of the license certificate.
There are two methods for registering:
• If you received a license entitlement certificate, automated registration for this service takes
place upon online redemption of the license certificate/key.
• If the license information you received for your product instructs you to register for Software
Technical Support and Update Service, you must follow the instructions in order to be eligible
for telephone support and product updates.
How to use your software technical support and update service
As HP releases updates to software, the latest versions of the software and documentation are
made available to you. The Software Updates and Licensing portal gives you access to software,
documentation, and license updates for products on your HP software support agreement.
You can access this portal from the HP Support Center:
http://www.hp.com/go/hpsc
After creating your profile and linking your support agreements to your profile, see the Software
Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain
software, documentation, and license updates.
HP authorized resellers
For the name of the nearest HP authorized reseller, see the following sources:
• In the United States, see the HP U.S. service locator website:
http://www.hp.com/service_locator
• In other locations, see the Contact HP worldwide website:
http://welcome.hp.com/country/us/en/wwcontact.html
Related information
For support, software updates, and additional information on Matrix recovery management and
other products used with Matrix recovery management, see the following websites:
• Matrix recovery management website at http://www.hp.com/go/insightrecovery.
• HP Insight Orchestration website at http://www.hp.com/go/insightorchestration.
• HP Matrix Operating Environment website at http://www.hp.com/go/matrixoe.
• HP Insight Control website at http://www.hp.com/go/insightcontrol.
• HP Insight Control virtual machine management website at http://www.hp.com/go/vmmanage
.
• HP Insight Control server deployment website at http://www.hp.com/go/rdp.
• VMware Documentation at http://www.vmware.com/support/pubs.
68 Support and other resources