HP Matrix Operating Environment 7.3 Update 1 Installation and Configuration Guide for Provisioning with Virtual Resources

Suggested actions
For ESX:
1. Start discovery task for the vCenter server using the appropriate credentials.
2. From HP SIM, select OptionsVME optionsAdd or edit VME Credentials.
3. Attempt Insight Control virtual machine management registration again.
For Hyper-V:
1. Go to the Hyper-V server and start the WMI proxy services.
a. Select StartWMI Mapper.
b. Select StartWMI Performance Adapter.
c. Select StartWindows Management Instrumentation.
2. Attempt Insight Control virtual machine management registration again.
Matrix OE troubleshooting
Matrix infrastructure orchestration troubleshooting
Password is blank on provisioned VMs with Windows 2008 R2 and above provisioned VMs
Issue
If a VM is provisioned with Windows 2008 R2 or above from infrastructure orchestration without
setting any password in the sysprep file, one of the following occurs:
VM deployed on ESX/ESXi hosts boot up and users can log in with a blank password.
VM deployed on Hyper-V boot up and prompt the user to set a password.
Possible cause
Microsoft removed the option password never Expires” in Windows 2008 R2 and higher (as part
of sysprep).
VMware overrides the option “prompt for a password on the next boot.
Suggested actions
Do one of the following:
Specify an explicit password is specified in the Sysprep.ini file for any deployment of a
VM that has an operating system Windows 2008 R2 or higher operating system, or
Specify an empty string “” password in the sysprep.ini file, which results in the “prompt for a
password on the next boot” from VMware.
Microsoft SCVMM templates do not appear in the infrastructure orchestration software tab
Issue
Not all SCVMM templates are seen in the infrastructure orchestration software tab.
Possible cause
When SCVMM templates do not have the Virtualization Platform set to "Hyper-V", then these
templates are not listed in the infrastructure orchestration software tab.
144 Troubleshooting