HP Matrix Operating Environment 7.3 Update 1 Installation and Configuration Guide for Provisioning with Virtual Resources

Suggested actions
1. Open the powershell command prompt for virtual machine management in the SCVMM server.
2. Type the following in the command prompt:
get-vmmserver –ComputerName localhost and then press Enter.
get-template | select -Property Name and then press Enter. This lists the templates
in SCVMM.
get-template | select -Property Name, VirtualizationPlatform and then
press Enter.
The templates with Virtualization Platform as “Hyper-V” will be listed in the infrastructure orchestration
software tab.
Matrix infrastructure orchestration service creation fails in the target reconfiguration phase
Issue
Service creation intermittently fails when a service is created with Red Hat Enterprise Linux 6 OS.
Possible causes
During the service creation process, the target server fails to shut down in the reconfiguration phase
due to an issue with the HP Health Agents versions 8.70 and older.
Suggested actions
1. Identify the failed target servers in the Maintenance server pool.
a. Browse to Tools→Infrastructure orchestration from the HP Matrix Operating Environment
browser window.
b. Click on the Servers tab.
c. Expand the server pool by name Maintenance.
d. Note the names of servers in this server pool; these are the serial numbers of the servers.
2. Delete the logical servers from Matrix OE visualization.
a. Browse to Tools→HP Matrix OE visualization.
b. Select Logical Server from the Perspective drop-down box.
c. Identify the logical server entries where the name starts with “Clean-me” and contains the
previously noted serial number.
d. Select these logical servers and delete them by navigating to Delete→Delete Logical Server
from within the HP Matrix OE visualization screen.
3. After the logical servers are successfully deleted, move the servers from the Maintenance pool
to an appropriate server pool.
a. Navigate to Tools→Infrastructure orchestration→Servers.
b. Select the server pool where the servers from the maintenance pool will be moved.
c. Click Modify Pool button.
d. Select Maintenance from the drop-down list.
e. Select the server that needs to be moved from the list displayed and click the >> button.
f. Save the server pool.
4. Retry the service creation.
Matrix infrastructure orchestration service creation fails with “Error powering on logical server”
Issue
A create service request fails for an ESX VM template with automatic OS deployment. The following
error is displayed:
Failure: Error powering on logical server. The start function on virtual
machine vm-name failed: VMware ESX Server cannot open the virtual disk
Troubleshooting procedures 145