HP Matrix Operating Environment 7.3 Update 1 Installation and Configuration Guide for Provisioning with Virtual Resources

Suggested actions
1. Refresh Insight Control virtual machine management server resources using the Tools→Logical
Servers→Refresh... menu selection.
2. Deactivate the logical server using the Tools→Logical Servers→Deactivate... menu selection.
3. Repeat the delete operation using the Delete→Delete Logical Server... menu selection.
Deactivating or powering off logical server causes license error check
Issue
Deactivating or powering off a logical server on an ESXi 4.0 or ESXi 4.1 host causes a license
check error. After deactivating or powering off a logical server on an ESXi 4.0 or ESXi 4.1 host,
you may see the following error message on the Report Logical Server Job Status screen:
Unable to power off virtual machine [virtual machine name]
This error should have an associated log entry in the HP SIM log of this form:
12 Mar 22:01:52,502 INFO [HPSIM_DEBUG] [Panic Logger-0] (Identification
Via Discovery:239) Unique identifier for
dev=com.hp.mx.core.nodemanager.MxNode@ffffffff : Key :-1 : Name :lsdtesx4
: state :1 changedFlag :1727, is not the same.
current=37313035-3331-584D-5139-303330314A59, found by
identification=D99F1009-FD55-44B4-842A-FBCEAFDC3A2B
Possible causes
ESX hosts running ESXi 4.0 or ESXi 4.1 software obtained directly from VMware require the
installation of the HP ESXi Offline Bundle for ESXi Server. This bundle includes the latest HP CIM
providers. These providers collect many important system parameters, including:
• Smart Array Provider
Smart Array controller, external storage enclosure, internal drive cage, data and spare drive
and logical volume information
• Networking Providers
Ethernet ports, statistics, port link status, IP and MAC addresses
Suggested actions
Download the latest providers for ESXi systems from the HP web portal and note the installation
instructions located at the following website:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&
prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-25f06077ad5541f5a962dd2a69&
prodNameId=3288134&swEnvOID=4040&swLang=8&taskId=135&mode=4&idx=1
Logical Server Automation service may run out of memory on large scale systems
Issue
On large scale systems, with large numbers of managed nodes and/or large numbers (1000+)
of logical servers on a 64-bit CMS, the HP Logical Server Automation service may run out of
memory and display out of memory errors in the /logs/hp_lsa_service.log or /logs/
vselog.lsm.log file. You may see the following errors:
java.lang.OutOfMemoryError: GC overhead limit exceeded
java.lang.OutOfMemoryError: Java heap space
java.lang.OutOfMemoryError: PermGen space
Suggested action 1
To correct the garbage collection overhead limit and/or Java heap space errors, modify the
configuration file to increase memory allocation:
160 Troubleshooting